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About a week ago I starting getting a Norton Alert about a WS.Reputation.2 Threat that could not be resolved. There was a list of 9 threats of this category in total. FYI - I have Windows 8.1 on a Gateway ONE ZX6980. Anyway, I contacted support via Chat and a technician ended up having to take control of my system. After approximately 2 hours of hocus pocus the problem was resolved. I asked the tech a series of questions about the problem and found out quickly he was the perfect politician never directly answering my questions about the origin, cause and Norton's inability to resolve the issue automatically. Can anyone shed some light on this problem? I am coming up for renewal in 14 days and want to know if I best go with another company like McAfee. One final thing, when running full or partial scans or Power Eraser Norton didn't find the problem. It would just POP UP usually while in Firefox or Google. HELP!