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You haven’t responded to this query I posted on 28th April on the Norton Identity Safe post.
. I followed your instructions to download from the app store, but it was not available. “ I searched for Norton Identity Safe and it returned no results. I searched just Norton apps and it was not in the list. I clicked the link you provided whilst in FB on the iPad and got the same error message as before: "Your request could not be completed". I have looked closer at the URL you provided and have found the problem – the link is for apple.com/US Apple must have different iTunes stores for different countries!!! Alas, I am in the UK, so cannot access this page. Do you have a URL for UK customers? (I really hope so!)”.