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"You need to set up Identity Safe Account" Android Error
Very frustrated with this- I hope someone can help.
I have NIS2013 installed ( from upgrade from 2012 version) and have moved my local vault online.
I downloaded the Android App for Identity safe on my Asus Google Nexus 7 and went to connect it to my account.
It logs in to the Norton account OK and if I go into the account via my PC I can see the tablet listed in "My Devices"
In the Androd App the login screen for Identity Safe says: "There is already a Vault in your Norton Account. Enter the Password for the online Vault"
I type in the password- double triple and quadruple checked- I use it all the time on my PC without issue.
It now shows briefly, an error "You need to set up an Identity Safe Account" then returns to the login panel.
I have been round in circles looking for somewhere I authorise the device to access my vault or somewhere to "Set up said account". I thought I had one by the fact I have a Identity Safe Vault.
How do I get to use it from the Android device?