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Kudos0

Your experiences with Norton Power Eraser for Error 3048,3

What have been your experiences with using Norton Power Eraser to deal with Error Autofix 3048,3?

I refer to information here:

DOCID: v63747322_EndUserProfile_en_us
Operating System: Windows XP, Windows Vista, Windows 7, Windows 8
Last modified: 10/16/2012 AND 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?actstat=activated&buildname=Retail&conntype=48000000&coreservice=Startup+Type%3Aauto+State%3ARunning&cpu=x86+Family+15+Model+2+Stepping+7&ct=us&curdefs=20121106.004&datetime=11-09-2012+4%3A44%3A40+AM+GMT&defbrowser=Internet+Explorer&docid=v63747322_EndUserProfile_en_us&dsfree=14.41&dstotal=23.77&endpointid=%7B19d936f3-f284-4009-af3c-512705f15df4%7D&entsrc=CED_Selfheal&env=prod&error=3&hbguid=19d936f3-f284-4009-af3c-512705f15df4&hcmode=false&heartbeatID=19d936f3-f284-4009-af3c-512705f15df4&ieversion=8.0.6001.18702&layout=Retail&layouttype=ESD&lg=en&lic_attr=21124114&lic_type=16&memload=64&memtotal=434&module=3048&os=windows&oslang=iso%3AENG&oslocale=iso%3AUSA&osvers=5.1&osversion=5.1+2600.xpsp_sp3_gdr.120821-1629&partnerid=1000040&partnername=Retail&plang=sym%3AEN&plgid=2&plid=2&product=Norton+Internet+Security&psn=7JMGGPQC32HQ&pvid=f-home&remdays=197&sessionid=%7BF37909A7-BD6F-4483-8B9A-C2AB4DBC2608%7D&skuf=20032457&skum=21234721&skup=20045327&spversion=3.0&sublength=214&subremaining=197&substatus=current&symskucurrent=20045327&symskumedia=21234721&utm_medium=product&utm_source=symc&vendorid=1000040&version=20.2.0.19

(I know that link is long; I copied and pasted whole link from browser address field)

NIS v20.2.0.19, Windows XP service pack 3, Comodo Dragon Browser v21.?, also IE 8 and FFx 16.0.2

Replies

Kudos0

Re: Your experiences with Norton Power Eraser for Error 3048,3

What have been your experiences with using Norton Power Eraser to deal with Error Autofix 3048,3?

I refer to information here:

DOCID: v63747322_EndUserProfile_en_us
Operating System: Windows XP, Windows Vista, Windows 7, Windows 8
Last modified: 10/16/2012 AND 

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?actstat=activated&buildname=Retail&conntype=48000000&coreservice=Startup+Type%3Aauto+State%3ARunning&cpu=x86+Family+15+Model+2+Stepping+7&ct=us&curdefs=20121106.004&datetime=11-09-2012+4%3A44%3A40+AM+GMT&defbrowser=Internet+Explorer&docid=v63747322_EndUserProfile_en_us&dsfree=14.41&dstotal=23.77&endpointid=%7B19d936f3-f284-4009-af3c-512705f15df4%7D&entsrc=CED_Selfheal&env=prod&error=3&hbguid=19d936f3-f284-4009-af3c-512705f15df4&hcmode=false&heartbeatID=19d936f3-f284-4009-af3c-512705f15df4&ieversion=8.0.6001.18702&layout=Retail&layouttype=ESD&lg=en&lic_attr=21124114&lic_type=16&memload=64&memtotal=434&module=3048&os=windows&oslang=iso%3AENG&oslocale=iso%3AUSA&osvers=5.1&osversion=5.1+2600.xpsp_sp3_gdr.120821-1629&partnerid=1000040&partnername=Retail&plang=sym%3AEN&plgid=2&plid=2&product=Norton+Internet+Security&psn=7JMGGPQC32HQ&pvid=f-home&remdays=197&sessionid=%7BF37909A7-BD6F-4483-8B9A-C2AB4DBC2608%7D&skuf=20032457&skum=21234721&skup=20045327&spversion=3.0&sublength=214&subremaining=197&substatus=current&symskucurrent=20045327&symskumedia=21234721&utm_medium=product&utm_source=symc&vendorid=1000040&version=20.2.0.19

(I know that link is long; I copied and pasted whole link from browser address field)

NIS v20.2.0.19, Windows XP service pack 3, Comodo Dragon Browser v21.?, also IE 8 and FFx 16.0.2

Kudos2 Stats

Re: Your experiences with Norton Power Eraser for Error 3048,3

Hi  g_cafe_c,

I actually have no experience runing the NPE to correct Error 3048,3 - because I have never run the NPE to correct that error.    I said the following back in August of this year::

"The Knowledge Base article you linked to tells me to run the NPE firstand if I follow it thru, the Norton Remove and Reinstall Tool and then if that fails to run, the standard remove, run the NRT and reinstall.

 

IMHO I actually believe the correct order in the KB should be the NR&RT, uninstall, NRT and reinstall and if no joy try MBAM Free (yea I know Norton won't include that - but I would) and as a last resort - the NPE - but caution to check back on the forum if they are not 100% sure of the fix from NPE.

 

I said it before and I'll say it again IMHO (for what it is worth) this is not how things should progress. THE NPE to the best of my knowledge never has been and never was intended to be used as one would use an on demand scanner (MBAM Free) ."

Personally, I have seen many more Error 3048,3's corrected with the NRnRT or the NRT than with the NPE.

Kudos0

Re: Your experiences with Norton Power Eraser for Error 3048,3

Thanks, yank.

I do not know to trust the Autofix Error report for Error 3048,3.  Now, it comes up more frequently.  I have MalwareBytes and have run it a few times and it catches nothing; I have run it twice in Safe Mode during last two months, twice and it only found one item of PUP-something, which I deleted.  The computer operates normally (sometimes slowly due to limited h.d. and r.a.m.) except for the apparantly useless Error 3048,3 notification.  

I await other informative experiences about this.

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