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Kudos0

Your Norton Family Rules have been Updated MSG ~ no updates have been made

In the last two weeks I am receiving a pop up message saying "Your Norton Family Rules have been Updated" throughout the day.  

**This is showing up on my system (I am the Premier Member and manage our three home accounts).  Nobody else is using their accoutns at the time I am receiving notice that MY family rules have been updated.

Again, I have tried online support and by phone several times to find out why the software is not running correctly on our system and still have no answer.

Help!

Christine

Replies

Kudos0

Re: Your Norton Family Rules have been Updated MSG ~ no updates have been made

In the last two weeks I am receiving a pop up message saying "Your Norton Family Rules have been Updated" throughout the day.  

**This is showing up on my system (I am the Premier Member and manage our three home accounts).  Nobody else is using their accoutns at the time I am receiving notice that MY family rules have been updated.

Again, I have tried online support and by phone several times to find out why the software is not running correctly on our system and still have no answer.

Help!

Christine

Kudos0

Re: Your Norton Family Rules have been Updated MSG ~ no updates have been made

Hi mom925,

Thanks for reporting this to us.  We are currently investigating the issue.

Thanks,

Katie

Thanks Katie

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