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Kudos0

is your side or my side what is wrong?

I notice every time i change my modem settings provide by ISP (Telmex) to have only Ipv4 diagnostic insight work fine but just change to use Ipv4+Ipv6 norton say diagnostic can't conect to internet, the updates work fine in both options only Ipv4 or Ipv4+Ipv6.

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Kudos0

Re: is your side or my side what is wrong?

Have you checked that your ISP is supporting IPv6? This protocol is being phased in over the world, and not all ISPs fully support it yet.

Things happen. Export/Backup your Norton Password Manager data.

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