Join the Norton Community
Welcome to the Norton Community - a place where Norton customers, employees and other people interested in dialogue can meet online to discuss our products and related topics. Whether you have a problem with your Norton product, you have a system tune-up question, or you're looking to scrub some malware from your PC, the Norton Community is the place to go. Sign up for the Norton Community today, and let us know what's on your mind.
Latest Forum Threads
Announcements BlogView All
21 Sep 2018
We are releasing Norton Family 3.7.1 update for Windows. Note: This update is being released in phased manner.
Below release FAQ's addresses some common questions:
1. What is the version number for this update?
Norton Family 3.7.1 for Windows
2. How can I receive this update?
If you...
08 Aug 2018
In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.
To ensure everything will function nor...
03 Aug 2018
On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil. Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security. The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or...
24 Jul 2018
This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan.
Step 1: Run LiveUpdate
Start Norton.
In the main window, click Security, and then click LiveUpdat...
17 Jul 2018
[Updated on September 17, 2018: Norton Identity Safe 5.4.4.11 extension update is now available for Mozilla Firefox, Google Chrome and Safari browsers ]
[Updated on August 13, 2018: Norton Identity Safe 5.4.2.19 extension update is now available for Mozilla Firefox, Google Chrome and Microsoft...
03 Jul 2018
Norton Identity Safe 5.1 has been released for our iOS customers.
Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
The FAQs below address some common questions:
1. What is the version number for this patch?
The version number is 5.1.242 for iOS.
2. How can ...
28 Jun 2018
Hi Everyone,Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018. Eligible purchases will continue to receive Guarantees until June 29th, 2018 and those Guarantees w...
26 Jun 2018
We are releasing Norton Identity Safe 5.2.3.958 for Android.
The FAQ below addresses some common questions:
1. What is the version number for this patch?
Norton Identity Safe 5.2.3.958 for Android
2. How can I receive this update?
To receive the update, simply visit Norton Identity ...
19 Jun 2018
We are releasing Norton WiFi Privacy 2.5.2 update for iOS with updated UI on-boarding messaging for all supported languages.
The FAQ below addresses some common questions:
1. What is the version number for this update?
Norton WiFi Privacy 2.5.2.1339 for iOS
2. How can I receive this update?...
19 Jun 2018
Norton Mobile Security 3.11.4 for iOS is now available!
The FAQs below address some common questions:
1. What is the version number for this patch?
The version number is 3.11.4 for iOS.
2. How can I receive this update?
To receive the update, simply visit- iTunes
3. What are the Bug fixes...
