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Automatic Download of New Version Option

Ever since version  22 was released, all the new versions have used the same 22 version number and only the minor number has changed. Can this option be updated so these "minor" versions can be delayed. A lot of these "minor" updates h ...
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Author:
Posted:
05-Aug-2017 | 1:58PM
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5
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Norton Core issue: Internet connection keeps disconnecting

Hi, We are seeing some issues where, although devices are connected to Norton Core wifi, there is no internet connection. Below are the workarounds, until we have a fix to address the issue: Resume the Internet for the devices in app using mobile data Tur ...
Forum Thread
Author:
Gayathri_R Admin
Posted:
31-Dec-2017 | 1:48AM
Comments:
1
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5
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15

Norton Identity Safe Erweiterung fuer Microsoft Edge

Norton Identity Safe Erweiterung fuer Microsoft Edge jetzt verfuegbar! (LINK zu weiteren Details) Wir sind begeistert bekannt zu geben, dass die  Norton Identity Safe Erweiterung fuer den Microsoft Browser Edge ist jetzt im Windows Store zur Installation ...
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Author:
Posted:
18-Apr-2017 | 6:11PM
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3
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2
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0

Free Norton Update for macOS High Sierra/Update to stay protected: Product Notifications

Customers running Norton Internet Security 5.x and Norton Antivirus 12.x are being offered with latest Norton Update for macOS High Sierra Support. Norton Internet Security 5.x and Norton Antivirus 12.x will not be supported when you update to macOS High ...
Forum Thread
Author:
Sunil_GA Admin
Posted:
06-Jul-2017 | 5:21AM
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1
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0

Norton Core Hot Issues & Hot Fixes

Some issues have been discovered with Norton Core that our engineering team is working to resolve. Below is a list of the  Hot Issues  that have been found for the latest Norton Core release. If you have comments or questions on the below items, you may w ...
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Author:
Posted:
02-Oct-2017 | 8:48AM
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4
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Hot Issues and Fixes

Updated 24-April-2017: Norton Security 7.4 released Since the release of macOS 10.12.4, some issues have been discovered that our engineering team is working to resolve. Below is a list of the  Hot Issues  that have been found for the latest Norton releas ...
Forum Thread
Author:
Mohan_G Employee
Posted:
24-Apr-2017 | 1:40PM
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Solved

Untested Website

Hello, We have added a client’s website for testing more than a month ago. The status is currently "ownership verified", but the rating. "This site has not been tested yet." The website does not require SSL certificates (not ecommerce) ...
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Posted:
30-Jun-2017 | 12:13AM
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4
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Solved

Fehler Norton Premium (Norton SafeWeb Scanner für Facebook)

Hallo Ich habe mir das Norton Premium 10Paket in Aktion gekauft 44,90.habe es mir Insatlliert.Nur nach den ersten Live Upate verschwinden manche sachen einfach Wie zb.Pinnwand Facebook scanen usw....Dann haben alle anderen die ich dieses Norton gab das gl ...
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Author:
Posted:
07-Dec-2017 | 11:17PM
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2
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Hot Issues and Fixes

Deutsch 日本語 Since the release of Norton 22.14.2.13, some issues have been discovered that our engineering team is working to resolve. Below is a list of the  Hot Issues  that have been found for the latest Norton release. Below that are a list of issues t ...
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Author:
Posted:
29-Aug-2017 | 1:13PM
Comments:
2
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9
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1
Solved

Norton Safe Search deaktivieren

Ich habe Norton Internet Security aktiv und habe leider bei einer Gelegenheit "JA" gesagt Norton Safe Search zu aktivieren. Beim Aufrufen des Browsers kommt jetzt immer Norton Safe Search als Standard-Suchmaschine. Ich benutze als Browser Mozill ...
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Author:
Posted:
09-Aug-2017 | 10:06AM
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4
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Attention: Norton Utilities Certificate Issue

Hi, If you are a Norton Utilities  customer, You may encounter the error message: "Core product(s) have been modified. Please run Smart update or reinstall the product"  when using the Norton Utilities product. The Norton Utilities team is aware ...
Forum Thread
Author:
Mohan_G Employee
Posted:
15-Dec-2017 | 10:20AM
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4
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2

Hi @chargil1 -  We believe

Hi @chargil1  -  We believe this is related to the Nvidia display driver. If you remove the ‘Game overlay’ option from Nvidia GeForce they should go away. Let us know if that works for you.   ...
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Author:
Posted:
03-Nov-2017 | 3:06PM
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9
Solved

Norton Safe Web Script slowing FireFox 57.0.2 64 bit

Ever since Firefox went through a major update- actually much faster now, the Norton Safe Web script (I assume check of e-mail) on webmail is reported slowing down the process.  Essentially, my web mail FREEZES until Norton Safe Web has completed its chec ...
Forum Thread
Author:
Posted:
15-Dec-2017 | 5:22PM
Comments:
50
Kudos:
3
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2

Norton Core Server outage

Seems that the Norton core servers started having an outage about 3 hours ago. Why is there no status page, no twitter message, no communication about the outage,nothing...phone tech support hold message said nothing about an outage either...??? I thought ...
Forum Thread
Author:
Posted:
22-Dec-2017 | 10:49AM
Comments:
51
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5
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3

Hi Everyone,

Hi Everyone, We have released a fix for "Blank Norton Safe Web UI in Firefox 57 Private browsing mode" issue in latest Norton Safe Web extension update. Please update the Norton Safe Web extension and lets us know if issue still occurs. Thanks.  ...
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Author:
Sunil_GA Admin
Posted:
14-Dec-2017 | 3:18AM
Kudos:
3
Solved

KRACK WPA2 Attack

Will the Norton Core receive an update to fix the recently discovered KRACK(Key Reinstallation Attack) WPA2-Vulnerability? I know this is a recently discovered vulnerability, but, as it is a critical issue on the WPA2-Protocol putting basically all WPA2-N ...
Forum Thread
Author:
Posted:
16-Oct-2017 | 3:08AM
Comments:
56
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4
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6

Mise à jour de Norton WiFi Privacy 2.4 disponible pour iOS

Bonjour à tous,  Vous pouvez consulter l'annonce en entier sur ce lien:  Mise à jour de Norton WiFi Privacy 2.4 pour iOS Bonne continuation, Gwen, admin I do not need a solution (just sharing information). ...
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Author:
Gwen.Admin Admin
Posted:
22-Nov-2017 | 1:54PM
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surfergirlGG2 Here is a

surfergirlGG2 Here is a possible solution to restoring your backed up files on your disc: https://support.norton.com/sp/en/us/home/current/solutions/v29695660_ns_backup_en_us Cheers ...
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Author:
Posted:
05-Nov-2017 | 6:30PM
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3

Hi @X_Code_X- Norton

Hi @X_Code_X- Norton employees read all of the posts in these forums.   Your suggestion has been noted.   Thank you! ...
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Author:
Posted:
02-Nov-2017 | 12:42PM
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3

*** Don't call tech support, their Core Servers are down 12/22/2017

Admin Edit- Dec 23 2017: This issue has been resolved, with most customers reporting that the “unable to connect to cloud” error has been fixed for them. If you are still experiencing this issue, please try this potential workaround: Reboot your cable mod ...
Forum Thread
Author:
Posted:
22-Dec-2017 | 11:13AM
Comments:
64
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7
Solved

Still can't activate Norton Core

I saw on FB that the Core was working last night. I tried to go through the set up this morning, since I did a reset yesterday. I get all the way and then get a message: Unable to activate, the Core is registered to another account. When I try and log in, ...
Forum Thread
Author:
Posted:
23-Dec-2017 | 6:36AM
Comments:
17
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Hi.  Sorry for your trouble

Hi.  Sorry for your trouble with your file status with Norton.  Possibly the best way to help Norton fix this is to upload the file to Norton (Symantec) for direct analysis and inclusion in their Insight database.  You can do this by following the steps l ...
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Author:
Posted:
19-Dec-2017 | 9:53AM
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2
Solved

Norton Secure DNS not resloving certain addresses

For the last 36 hours I have had a problem with some (not all) web pages getting an Unresolved Address error. This is happening on multiple devices and goes away when I change to ISP DNS. The specific web sites are: *.lds.org Familysearch.org Other web si ...
Forum Thread
Author:
Posted:
21-Dec-2017 | 6:44PM
Comments:
11
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0
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1
Solved

“Device not connected IP address being used by another device (172.16.6.2)

Sporadic IP address conflicts prohibiting Apple devices from connecting to Norton Core WiFi.  Three different times with three different devices (MacBook Pro, MacBook Air, iPhone 6s)  Norton Core reboot forcing new IP address assignments so far only tempo ...
Forum Thread
Author:
Posted:
28-Dec-2017 | 5:26PM
Comments:
9
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0
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Solved

Norton Core is blocking website that is safe

Norton code is not allowing me to get on a website (see screenshot). For privacy, the website name is hidden. I checked this site via Sucuri, Norton safe web and a few other scanners and they all deem the site to be safe. Further, when I log into my Core ...
Forum Thread
Author:
Posted:
26-Dec-2017 | 11:39PM
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5
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1
Solved

Norton Family doesnt work corectli after upgrading to premium

Hey, i just upgraded my Norton Family on Win 8 from trial to premium, and now it doesnt work correctly any more. For example it doesnt block all porn pages any more, but just some of them. It also doesnt block google search and google pictures with porn. ...
Forum Thread
Author:
Posted:
20-Feb-2017 | 12:54PM
Comments:
6
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Official Symantec Statement Concerning Internet Outage Last Week

Norton Core Users, We would like to address a recent incident that has affected some Norton Core users. For a short period of time last week, some Norton Core customers experienced a disruption of Internet connectivity, resulting from an issue with our Cl ...
Forum Thread
Author:
Gayathri_R Admin
Posted:
26-Dec-2017 | 4:39PM
Kudos:
7
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1
Solved

How is Norton Core handling inside threats?

Hi All, I am curious about how Norton Core actually handles inside threats. I am aware that Norton Core is connected to the Norton cloud and that way it's able to analyze malicious websites for viruses and stuff like that, and it will be able to bloc ...
Forum Thread
Author:
Posted:
22-Dec-2017 | 4:39PM
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10
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Well, apparently this is a

Well, apparently this is a "feature" in Windows 10 1709 having followed these two forums on the subject: https://www.bleepingcomputer.com/forums/t/659647/windows-launching-all-previous-programs-at-startup/ https://superuser.com/questions/1229963 ...
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Author:
Posted:
12-Dec-2017 | 5:49PM
Kudos:
2

Hallo zusammen!

Hallo zusammen! Ich habe das Problem jetzt wie folgt lösen können: Beim Mac verbleiben bei der Deinstallation von Programmen ggf. noch Restfragmente unter "Library" bzw. "System/Library". Ich habe unter "Library" noch drei Da ...
Forum Thread comment
Author:
Posted:
12-Dec-2017 | 10:40AM
Kudos:
2