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N360 shows 1 day left, but my subscription ends in 2017

N360 is indicating only 1 day left on my trial period, but my I´ve renewed my subsctiption  on january and it ends in 2017 (info verified on norton website). I´ve run the remove and reinstall and it shows the following message: "fail in detect produc ...
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05-Mar-2016 | 6:21PM
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How can we erase obsolete back-up sets?

I am with Norton since several years and I changed my hardware quite a few times.  I recently noticed that the back-up sets for PCs I don't own anymore are still in the cloud (taking precious and expensive back-up space).  I just can't find how ...
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11-Aug-2018 | 7:58AM
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How can I delete old (obsolete) back-up sets?

Hi, I am a happy Norton user since the days of the "floppy" disks and of the modems.  Over the years I replaced my PC's and laptops for all kind of reasons.  I should have thought about it before but I just realized that the back-ups for co ...
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10-Jul-2018 | 1:08PM
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3
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Comment supprimer mes sauvegardes en ligne existantes?

Bonjour, Je me suis rendu compte que dans le cloud Norton je possédais des sauvegardes d'anciens PC. Comment faire pour les supprimer? Merci d'avance. I need a solution. ...
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28-Jan-2018 | 6:23AM
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''Norton Identity Safe'' (N.I.S.) et nouveau N.S. Deluxe

Bonjour, Concerne: Numéro de commande : NPxxxx822, du 20 janvier 2018 à 19:09. Question 1: le nouveau N.S. Deluxe remplace-t-il (a) mon '' Norton Identity Safe '' (N.I.S.) et (b) mon abonnement '' Norton 360 Premium '� ...
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27-Jan-2018 | 6:32AM
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BHDrvx64 BSOD norton security

UPDATE:  We have rolled back the sonar version from v10 to v9.3 to stop the Blue Screen error, please see this post  for more information that would help in resolving the issue. [Renamed subject to reflect broader impact.] I just got a BSOD and bug check ...
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17-Feb-2016 | 7:42AM
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120
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11
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Norton 360, Network Security Map is Missing

I have rebooted my PC, updated it done all I can think of but the Network Security Map is missing so I can not see my devices or what is even on my network????? Please advise what to do. Operating Windows 8.1  I need a solution. 1 440 313 395 ...
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23-Aug-2015 | 12:02AM
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5
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Norton 360 premium nach Neuinstallation Backup Einstellungen missing

Nachdem ich Norton 360 neu installieren musste (durch Norton support ausgeführt) fehlen mir alle backup einstellungen (namen der backupsätze, welche dateien/ordner sowie einschlüsse/ausschlüsse und wann backup ausgeführt werden soll, ich habe 2 backupsätz ...
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03-Sep-2016 | 6:28AM
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Back up- save to specific location

Is it possible to save a backup set to a specific location. Currently I have the option to save to 3 locations (Online, D: & C:) butI would like to save to a specific location on the C: drive. I need a solution. ...
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31-Jul-2016 | 8:12PM
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2
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Norton Setup: invalid certificate on download

I receive a warning from Safari (see attached file) warning that an Akamai server is trying to impersonate buy-download.norton.com. This happens every time I try to download Norton 360 on my Mac. Is this normal? I could be downloading malware from a site ...
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19-Jul-2016 | 6:51PM
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How do I permanently DISABLE restart popups that destroyed my work?

How can I permanently turn off any request for restart after an auto-update? I didn't buy Norton 360 for way too much money for it to act like one of those numerous free anti-viruses that nags because it wants attention. I lost two days of hard work ...
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10-Sep-2016 | 7:56AM
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6
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Can't open one website

I open many websites in a day but I can't open one particular website: www. alwaysaimhighevents. com I get a Norton message saying this has a high risk threat. What should (can) I do to use this site as other friends of mine use this website. I have ...
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22-Aug-2016 | 12:28AM
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8
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log-in missing

I have a desktop and laptop, both have Norton 360. I have a web site with a desktop icon. When I click on it, it opens and my user ID and password are automatically entered. No problem. I wanted to enter the same site on my laptop and when I opened the lo ...
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21-Aug-2016 | 9:51AM
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4
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N360 ¦ Settings ¦ Antivirus ¦ Scans & Risks ¦ Exclusions

ITMA. ​While having a punt through the various UI tabs, I noticed:- Items to Exclude from Scans. Items to Exclude from Auto-Protect, SONAR and Download Intelligence. Signatures to Exclude from All Detections. Question:- Should anything be excluded by defa ...
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13-Aug-2016 | 11:23PM
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5
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Unable to open settings window

I am unable to open the settings window in Norton 360. Clicking on it yields no response. Any suggestions? I need a solution. ...
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27-Jul-2016 | 10:53PM
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Never 10

My PC came with Windows 7 Pro installed. Subsequently I upgraded to Windows 10. After a period using that I decided to revert to W 7 and that is the OS I'm now running. However, I believe that W 10 is still lurking somewhere in the bowels of the comp ...
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11-Jul-2016 | 2:38AM
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Norton website verification failed

i have tried several times to verify the ownership of my website(as my website is marked as red), but could not able to verify the ownership. I have checked my website to the root and found nothing malicious which can be responsible to mark my website as ...
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10-Jul-2016 | 3:57AM
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23
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What does the Optimize Button in graphs does under the Performance?

Only been here a few times, but think don't my question warrants a live chat, and could be answered here. I don't allow disc optimization to run in Quick Scan, because Win 10-64 Pro already does it once a month. I have read where continued optim ...
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Posted:
28-Jun-2016 | 9:08PM
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7
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cannot connect to Norton-server identity safe "unexpected error"

The last few days i get error when trying to login onto the identity safe with norton 360 Cannot connect to Norton-server "unexpected error" Windows 10- Norton 360 version 22.7.0.76  It does not work on one computer, the other 2 computers with s ...
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22-Jun-2016 | 12:07PM
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3
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Windows shows smart firewall is off

I don't believe the smart firewall is actually off as Norton 360 does not show it as being off. But according to Windows, every time I reboot the PC, there is a red flag on the action center icon stating that there is no firewall running. If I attemp ...
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18-Jun-2016 | 5:41AM
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6
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Should Norton Internet Security trial be uninstalled before installing 360?

Hello. I lost my current Norton 360 program during a complete PC refresh. Somehow, I ended up with a trial version of Norton Internet Security, while I was reinstalling programs. I've received notification that this will soon expire. I still have my ...
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16-Jun-2016 | 10:30PM
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Je ne peux pas ajouter télécharger Norton sur mon ordinateur

J'avais Norton sur cet ordinateur, mais du a un problème technique, j'ai du reformater mon PC. Depuis, j'essaie d'installer Norton, mais comme il n'y a plus d'appareil(s) qui utilisent mon compte Norton car l'ordinateur ...
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Posted:
17-Jun-2017 | 7:28PM
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6
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Solved

Myinfosearch.biz

Hi, Problem with  Myinfosearch. biz  : apparently this is a typical home page hijacker but not detected by Norton? Normal? WHy isn't t? Thanks! I need a solution. ...
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Posted:
30-May-2016 | 1:01PM
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3
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My Csgo doesn't work anymore because of Norton

So i have a problem with a game Csgo. Now this only game some days ago because Norton got a update. I don't know what the problem is, but when i try to join a game it doesn't work so i wanted to ask if or when they are going to fix it because i ...
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Posted:
12-May-2016 | 6:46AM
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4
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remove RED "Activate Now" message from Norton Security Suite home page

I have duly activated my Norton 360 package and wish to get the warning message off the bottom of the NORTON SECURITY SUITE (NSS) home page.  I even activated twice and got the standard...you are protected... but the warning message remains.  Closed and o ...
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Posted:
10-May-2016 | 9:12AM
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7
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Norton 360 error 8504 & 104 rerecurring

I've been using Norton 360 for a long time and not too long ago I noticed Norton hadn't started with the computer. I got the error messages 8504 & 104. I followed the instructions (I was redirected to the Norton website to reinstall the prod ...
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Posted:
03-Apr-2016 | 6:21AM
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6
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Solved

UNABLE to Remove Norton pop-up for WIndows 10 install upgrade

Dear Symantec and forum members.   I upgraded my Sony Laptop from Windows 7 to Windows 10. Subsequent to the upgrade, I continue to receive pop-ups from Norton stating,  "Install an Updated version of your Norton product for Windows 10."  The te ...
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Posted:
30-Mar-2016 | 1:28PM
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12
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N360 Backup Error

Recently been getting red cross and "Error" when I do a backup. I am aware the N360 will only backup user files such as documents, music, photos- it will not accept system files. I looked at the list of files in the backup and I couldn't se ...
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23-Mar-2016 | 3:52PM
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5
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N360. A Decided Lack of Knowledge?

ITMA. ​I've loaded x3 browsers; 'FIREFOX', 'OPERA', and 'PALEMOON'. I don't quite understand the levels of security afforded by 'N 360', to each of the different browsers. 'FIREFOX' informs me th ...
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Posted:
22-Mar-2016 | 5:28AM
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14
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(Feature Suggestion) One-Click manually Quarantine suspected files

Hello, Can you guys please add right-click menu (when right clicking a file) manually Quarantine option? I'm so tired to manually add suspected files to quarantina everytime when I want to do that, I have to go History>Quarantine>Add  and that ...
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Posted:
25-Aug-2016 | 1:21PM
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