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Early renewal for a better price

Hi All, Hope you are enjoying the nice weekend! on October 6 my subscription will expire (NSwB for 10 devices). since I would like to get the best price for renewing, and in the past I remember that the given price for auto-renewal was higher than many sp ...
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Author:
Posted:
28-Aug-2016 | 12:00PM
Comments:
10
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connectsafe blocking legitimate sites

Oddly, ConnectSafe is blocking legitimate websites. Instead of the website appearing, I get a page in French (!) saying that my browser cannot find the website. I use Firefox as well as Chrome, latest editions. I've tried removing ConnectSafe from my ...
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Author:
Posted:
15-Jun-2016 | 2:30PM
Comments:
14
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0
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Mac NS aktuelle Version 7.4.1 Build 185 ESD- Feedback

Mac NS 9. Sept. 2017 Feedback Feedback: Die aktuelle Version 7.4.1 Build 185 ESD ist sehr gut gelungen. Bewertung 1 sehr gut--> 6 schlecht Automatische Scans 1 Laden der Virendef. 1+ (Das Problem wurde behoben, der langen Wartezeit) Firewall 1++ (Alle ...
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Author:
stuby Guru
Posted:
09-Sep-2017 | 6:10AM
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1
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Solved

Freemake Video COnverter Blocked

I run Windows 8.1 and have the latest NIS installed. I have been trying to download a new version of Freemake Video Converter which NIS Blocks under the threat name "WS.Reputation1" the report also says thousands of users in the Norton Community ...
Forum Thread
Author:
Posted:
01-Jan-2016 | 5:11PM
Comments:
37
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0
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4
Solved

BHDrvx64 BSOD norton security

UPDATE:  We have rolled back the sonar version from v10 to v9.3 to stop the Blue Screen error, please see this post  for more information that would help in resolving the issue. [Renamed subject to reflect broader impact.] I just got a BSOD and bug check ...
Forum Thread
Author:
Posted:
17-Feb-2016 | 7:42AM
Comments:
120
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2
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11
Solved

Live Update failed to complete

This all started yesterday when I tried to open my vault (NIS version 22.5.5.15 running on Windows 8.1 laptop) and it failed to open after I had entered my vault password. So I removed and reinstalled NIS using the Norton Removal and Reinstall tool. This ...
Forum Thread
Author:
Posted:
09-Jan-2016 | 4:52AM
Comments:
16
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0
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4
Solved

Freemake Video Converter has a Trojan????

Freemake Video Converter is one of the most used free video converters on the net.  I know it had some issues with loading OpenCandy in with its software and this was the possible cause of Norton blocking its installation in the past; that seemed to be fi ...
Forum Thread
Author:
Posted:
15-Feb-2016 | 5:06PM
Comments:
18
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0
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1
Solved

windows defender

My W10 was updated and I get messages from MS telling me to turn Windows Defender on. If it is on will it interfere with my Norton Internet Security? I need a solution. ...
Forum Thread
Author:
Posted:
23-Sep-2016 | 4:53AM
Comments:
13
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0
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1
Solved

Lose access to WiFi printers after a period of time

I don't know if this is a Windows 10 issue or Norton Security Deluxe.  I have two wifi printers which I can access and use from either of my computers, both running Norton Internet Security Deluxe.  (My subscription comes up in 21 days, so an answer ...
Forum Thread
Author:
Posted:
21-Sep-2016 | 11:31AM
Comments:
4
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Solved

Website still untested

I registered and verified our website www. kenerichealthcare.com over 6 weeks ago but it is still untested... Can anyone help or give advise? Thanks... I need a solution. 1 474 354 608 ...
Forum Thread
Author:
Posted:
19-Sep-2016 | 12:41PM
Comments:
5
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0
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Solved

My blog is being marked as unsafe

I have a blog (http://book-selfie.blogspot.com.br/) hosted on blogspot.com.br and until today morning it was everything okay.  But now when I try to access it, Norton Safe Web marks it as "Dangerous Website". And I didn't make any changes s ...
Forum Thread
Author:
Posted:
18-Sep-2016 | 10:48AM
Comments:
5
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0
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Solved

Viber

Hi, I just blocked a communication which NIS stated was new and untrusted. Turns out to be Viber. Have long standing issues with NOT being able to find a history of logs in symantec software...and still cannot. Can someone where these logs are and how I r ...
Forum Thread
Author:
Posted:
15-Sep-2016 | 12:03AM
Comments:
6
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0
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Norton Power Eraser doesn't work directly on Window 10

I don't know if this happens to anyone, but some help & advice is appreciated. So I upgraded my win 7 home edition to Window 10 last night again, afterward, when I ran Norton Power Eraser(I have Norton Internet Security) default Scan for Risks, i ...
Forum Thread
Author:
Posted:
04-Jul-2016 | 5:19PM
Comments:
12
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0
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1
Solved

Accidentally restored a file in quarantine

Hello, I accidentally restored a file that was in my quarantine and I didn't want it restored. How do I get it back in quarantine? I need a solution. ...
Forum Thread
Author:
Posted:
05-Sep-2016 | 9:57AM
Comments:
3
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0
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Solved

Norton Power Eraser; problem

I have been experiencing internet disruption problems recently and decided it was time to use NPE to see if there were any problems. I keep getting this message- "Sorry, you need the newest version of Norton Power Eraser to run scans. Get the newest ...
Forum Thread
Author:
Posted:
04-Sep-2016 | 5:20AM
Comments:
6
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0
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0
Solved

Update of Norton Antivirus may have corrupted winnsi.dll

Mid-afternoon today (8/25/16) I received an automatic update to my Norton Antivirus software that required a system re-boot.  After I rebooted and logged back in I started getting messages from Windows 10 saying that winnsi.dll "is either not designe ...
Forum Thread
Author:
Posted:
25-Aug-2016 | 9:01PM
Comments:
8
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0
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Re "Norton 22.7.1 Product Update available now"

Mohan_G posted on the 17th August that "Once we have confirmed the effectiveness of the patch" (after the release to some selected customers), "we will make it available to all customers". Has anyone any idea roughly how long the testi ...
Forum Thread
Author:
Posted:
21-Aug-2016 | 1:12AM
Comments:
2
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Norton Safe Search Quick Links

How do I add or delete a Quick Link on Norton Safe Search home page. Where can I edit the URLs? I need a solution. ...
Forum Thread
Author:
Posted:
28-Dec-2015 | 10:30AM
Comments:
12
Kudos:
4
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12
Solved

How to check 64-bit version of NIS is installed?

Hello, I now have a 64-bit machine instead of the old 32-bit PC (which is no longer in use). I am using the same subscription as before, but how can I check I now have the correct 64-bit version of the software installed instead of the 32-bit version? (Mu ...
Forum Thread
Author:
Posted:
14-Aug-2016 | 3:12PM
Comments:
12
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0
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Solved

changing NIS to Norton Security

hi everyone I have some questions. my NIS subscription will end in several days and so I have purchased a renewal, since NIS is no longer renewable I decided to purchase 1 year subscription on Norton Security Deluxe. I have received e-mail from Norton abo ...
Forum Thread
Author:
Posted:
19-Jul-2016 | 4:08PM
Comments:
13
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Solved

Norton Internet Security turned off in Windows 7 Action Center

On June 14, 2016 updated Norton Internet Security to 22.7.0.75 and applied latest Windows 7 Pro security updates. Since then Windows Action Center is reporting that Norton services are not active or monitor.- Unable to get Action Center to start monitorin ...
Forum Thread
Author:
Posted:
16-Jun-2016 | 5:23PM
Comments:
13
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0
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2
Solved

AccelerometerSt.exe Application Error 0xc000007b

I've just upgraded from NIS to "Norton Security with Back-up", the enhanced version (for existing Norton customers) of the Standard version. Just after installation completed successfully, this appeared: Does the '"Installation Co ...
Forum Thread
Author:
Posted:
14-Jul-2016 | 12:30AM
Comments:
3
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Norton icon on bottom tool bar has changed / Redirection to another web address.

My Norton icon on the bottom tool bar has changed and now looks like the icon for a Word document: It's the one with the white tick on a green circle. You'll see that this snip includes a snip of a screen print showing my hidden icons and the no ...
Forum Thread
Author:
Posted:
10-Jul-2016 | 1:10AM
Comments:
16
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Solved

Norton website verification failed

i have tried several times to verify the ownership of my website(as my website is marked as red), but could not able to verify the ownership. I have checked my website to the root and found nothing malicious which can be responsible to mark my website as ...
Forum Thread
Author:
Posted:
10-Jul-2016 | 3:57AM
Comments:
23
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0
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Solved

Norton scan is constantly running

For the last two days, every time my PC is idle the Norton scan starts running.  It is causing the hard drive to run so loudly that it attracts my attention as I am working on another PC.  when I reach over and shake the mouse I get a message that the Nor ...
Forum Thread
Author:
Posted:
06-Jul-2016 | 10:43AM
Comments:
4
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0
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Solved

Norton toolbar gone again!

Just had NIS reinstalled by the help team.  Solved the problem with Identity Safe but now can't get the toolbar.  It isn't there in Add-ons.  Any ideas? I need a solution. ...
Forum Thread
Author:
Posted:
03-Jul-2016 | 10:24AM
Comments:
4
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0
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Solved

Question re Upgrading from 21.7

I have a Windows 7 64 bit Home Premium computer. I am on version 21.7 of NIS and just renewed my subscription last month. I understand in order to get the patch for the Norton security vulnerability I will have to move to version 22.7 of NIS, which I will ...
Forum Thread
Author:
Posted:
29-Jun-2016 | 4:10PM
Comments:
6
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0
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0
Solved

NIS no longer renewable?

I will need to renew my subscription in several weeks. that said, it seemed that the only choice that appeared after I clicked on renew button are Norton security deluxe and premium Is that means that NIS is no longer renewable and I need to switch to Sec ...
Forum Thread
Author:
Posted:
28-Jun-2016 | 6:35PM
Comments:
2
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0
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0
Solved

Update 22.7.0.76 Takes you to new web address for Community help

Hi...ever since the Norton 22.7 update I am unable to access Norton Community from the Norton Menu Help Center. When I click on "I need help.." it launches you to the screen with 5 tabs across the top. When I select "Community", it ope ...
Forum Thread
Author:
Posted:
21-Jun-2016 | 9:55AM
Comments:
30
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0
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0
Solved

Window 7 Action Center keeps on stating firewall & Anti-virus is off, when they're on

Hi, this might have been solved already, as I have seen similar thread, but I just can't find a solution for me, so help would be appreciated.  This just happened to me few days ago, I'm not sure if it's caused by window update or crashing ...
Forum Thread
Author:
Posted:
19-Jun-2016 | 5:29PM
Comments:
4
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0
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0