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Installed Parental app but not blocking adult content

Just had phone reset, installed Norton family app but tested it and I can still see adult images in n daughters phone. What else do I need to do? I need a solution. ...
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16-Mar-2019 | 10:39PM
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Is searchencrypt.com really "safe"?

Norton Security Premium 2019 installed on a new Win 10 laptop. My search window is normally Norton Safe Search. Occasionally, don't know why but my search window goes to "searchencrypt.com". Looks like a normal search window but goes into t ...
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16-Mar-2019 | 9:09AM
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2 page login

Can't find a answer about a login requiring email and password appearing on 2 separate pages. cvs says enter email then continue on nest page enter password. Can this type of page enter both pages with auto fill. Thanks Howard I need a solution. ...
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15-Mar-2019 | 11:18AM
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Password Manager Chrome Extension makes browser slow

Since installing and activating the Norton Password Manager extension in Chrome, the browser has become nearly unusable, with many pauses and freezes while trying to get things done.  Disabling the extension seems to resolve the issue.  Has anybody else e ...
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11-Mar-2019 | 9:54AM
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15
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Family Control Settings

I need to set my software settings to local time (Eastern Standard time) for family control. How can I accomplish this? I need a solution. ...
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26-Feb-2019 | 7:28PM
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My Password manager is not syncing....

Hello I had changed one of my passwords this morning and went into my vault and corrected the password..... later today when I went back into the site FB the password did not take.... went back into my vault and it shows the updated password????  in my ex ...
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01-Mar-2019 | 3:54PM
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Norton family does not block porn pop up sites on android

Hi there I have installed Norton Family on my sons android phone. When I launch Google and I type the word porn, it returns a number of porn sites if you click on one of these, it attempts to launch the website but then takes you to another web browser wh ...
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27-Feb-2019 | 4:17PM
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From within a Google account Youtube is accessible...solution??

My son has (had now) access to my google photos site on his laptop until I discovered this morning that he can go to the google app selection and choose YouTube.  Even if I have YouTube as a restricted site in House Rules, Norton Family still allows YouTu ...
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26-Feb-2019 | 4:28AM
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Norton Family

A child can turn off the Norton family extension in chrome (incognito mode) and can bypass Norton Family? Is there is a solution to this issue? Makes Norton Family completely useless. My daughter's laptop has Windows. I need a solution. ...
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24-Feb-2019 | 4:04AM
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Vault Access via Browser is Sporadic

Today is 2/17/19. For the last 7-10 days I am experiencing sporadic positive results while accessing my vault via Chrome and, sometimes, via Edge browsers. One day I spent an hour or more with your phone support person and his supervisor without resolutio ...
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17-Feb-2019 | 7:45AM
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9
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Norton Home Button using Chrome

Using Chrome when clicking the Norton Home Button it displays the Settings Page. How do I fix this. I need a solution. ...
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12-Feb-2019 | 1:25PM
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3
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Norton Password Manager causing considerable slowdown in Chrome

When I have Norton Password extension activated it slows down Google Chrome considerably. Mouse response is noticeably delayed along with page loading functions. When I disable the extension things return to normal speed.   I need a solution. ...
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07-Feb-2019 | 1:08PM
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7
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Norton-Toolbar und Norton PM wird in Chrome nicht angezeigt

Hallo zusammen, ich verwende Chrome Version 71.0.3578.98 (Offizieller Build) (64-Bit) Oben rechts wird mir Norton Safe Web angezeigt (grünes Kästchen mit weißen Haken.) Unter Erweiterungen habe ich nur  "Norton Safe Web" kann also sonst nichts a ...
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27-Jan-2019 | 4:33AM
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Password Manager always asks me to sign in

When I start up the Password Manager at home it usually just asks me to enter the password of my (locally-stored) vault and I can go straight in.  Occasionally (and annoyingly) it asks me to sign in via the Norton server before I can get to the vault logi ...
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25-Jan-2019 | 5:33PM
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23
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srb

Norton Password Manager will not open. Did an update, restarted computer. When prompted for my Vault password I just get 'ServerErrorHeader' and 'ServerErrorContent' with 'EventClose' tab to close the page. Also can't ge ...
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24-Jan-2019 | 11:08AM
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2
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Child can access blocked site by disabling extension

We have You Tube blocked.  Our son has found that by turning off the Norton extension on his desktop, all blocked sites are fully accessible.   He is using Google Chrome.  Thankfully, he has been honest and has brought this flaw to our attention.  However ...
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23-Jan-2019 | 9:18AM
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can't edit time supervision of domestic rules for my kids

I'm not been able to change the Time Supervision rules for my kids. I tried on 6 different browser, both on Windows and Mac, and the behavior is exactly the same: I got an endless spinning wheel. Due to this, I had to disable time supervision for my ...
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16-Jan-2019 | 1:48PM
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How to fix duplicates in Vault

How do I fix duplicates in my Vault? How to view bigger list view when in my Vault? I have a tablet and I can't view a bigger screen to see my lists of saved sites. I need a solution. ...
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15-Jan-2019 | 9:07AM
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Norton Identity Safe 5.4 Erweiterung mit neuen Funktionen

Norton Identity Safe 5.4 Update der Erweiterung für Mozilla Firefox Browser, Google Chrome, Microsoft Edge, Safari. Freigabe-Version:   Norton Identity Safe  5.4.4.11 Hinweis:  Norton Identity Safe 5.4.2.19 Erweiterung für Browser Microsoft Edge wird in K ...
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18-Jul-2018 | 2:14PM
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Rate and Clear My Website Please

Hello Norton, I think I've done everything I needed to do to get our website verified but still don't have that Green Norton Icon showing next to our website...   http://www.newsjar.co.uk  any ideas on what I'm doing wrong?????? Please give ...
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22-Dec-2018 | 11:14AM
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NPM not syncing between devices and browsers.

My NPM is not syncing between Chrome and my IPhone. I need a solution. ...
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16-Dec-2018 | 7:37AM
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3
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Not working in Chrome on Android phone

I just installed Norton password manager on my phone. I used Facebook as a test, and it will autofill my password in the app but when I go to Facebook on my browser nothing happens. What am I doing wrong? I need a solution. ...
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26-Nov-2018 | 4:59AM
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Password Manager lags big web pages

Hello, Please pass this along to the developers.  In Chrome (latest) when the Norton Password Manager extension is enabled, it bogs down lengthy web pages when trying to scroll through them.  I have noticed this on  https://bitbucket.org and  https://gith ...
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04-Dec-2018 | 7:03AM
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Norton Safe Web No Longer Working

Today, Norton Safe Web is no longer showing if a website is safe or not. It just remains a gray question mark, even on sites that have been previously verified as safe and I go to regularly.  I've quit and restarted my browser (Google Chrome) but not ...
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24-Oct-2018 | 10:57AM
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How to confirm that there is no vault in my account in cloud

I do not want my important usernames and passwords to be saved. I am doubtful that there may be possibilities for the existence of such  a vault, because I have earlier given permission for opening a vault of Norton Password Manager in the assumption that ...
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28-Nov-2018 | 4:36AM
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Password Manager does not auto fill login to LAN devices

The old Identity Safe I used with Internet Explorer used to auto fill login details for devices on my LAN, such as NAS drives and router, which are accessed via IP address rather than URL. However since switching to Password Manager the login pages for LA ...
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20-Nov-2018 | 1:39PM
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Managing changes in email address and phone

I'm hoping others will read this and add their comments!  I have been a long time Symantec/Norton user going back to the DOS and very early Windows days.  Internet identity confirmation and anti-spoofing efforts have complicated my use of Norton prod ...
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20-Nov-2018 | 7:44AM
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Does Safe Web no longer work with Google, Bing, etc in Chrome?

I recently installed Norton Security on my elderly Dad's new laptop. I have been installing Norton for him for about 9 years now,; one of the reasons is he likes the website ratings in the search engine results.  Unless something went wrong when inst ...
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18-Nov-2018 | 11:11PM
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13
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Same Login- Different Password

I need some guidance on how Password Manager works.  There are web sites where I have the same login ID but different passwords.  It seems that when I go to those sites, Norton uses the most recent password I used for that ID and not the one associated wi ...
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15-Nov-2018 | 7:24AM
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Completion of partial password characters when prompted

Many secure sites use a sign on prompt that requires you to provide selected password characters e.g. provide the 1st, 5th, 11th and 9th of your password. How does the Norton Password Manager work with these sites??? Login with selected password character ...
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Posted:
15-Nov-2018 | 6:10AM
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4
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