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Error-2016 In Renew

Hello. The error message below is being shown when I click on the button "Renew" in the app since 2 days ago. Why is this message being shown? Please inform the programmers of the app to fix it. I'll wait for a response here. Thank you in a ...
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Posted:
21-Mar-2019 | 11:34AM
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8
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Norton Security on my IPhone

If I download Norton on my I Phone and include User Name and Password, will I have to fill in these two items every time I open the phone? Thank you. I need a solution. ...
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Posted:
16-Mar-2019 | 9:01AM
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1
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Cannot add Norton 360 to my Android Phone

I had a subscription to Norton Mobile Security on my phone, and the subscription expired. I have an existing Norton 360 subscription on my PC with two licenses available, so instead of paying $40 to renew the mobile security I wanted to add Norton 360 to ...
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Posted:
09-Mar-2019 | 2:47PM
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4
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Announcing Norton Mobile Security 4.4.1.4335 for Android

[Updated on 7th March] Norton Mobile Security 4.4.1.4335  has been released for Android customers.  Below are changes seen in this build: Due to the recent policy changes made by Google, the Call Blocking feature is currently disabled on Android 9.0 and a ...
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Author:
Sunil_GA Admin
Posted:
21-Feb-2019 | 4:38AM
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Cubot Phone Unwanted Pop-up Ads

Hi, I have a Cubot King Kong phone, it's a good phone but I keep getting unwanted full screen pop-up adverts.  The phone was OK for about 2 months when the adverts started popping up.  I've read on line that there is malware included in some � ...
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Posted:
06-Mar-2019 | 2:51AM
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7
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Norton Mobile Security is not available in Google Play

Hi all. Recently i bought a premium version of Norton Security pack. Mostly to get an access to 10 devices to protect my home notebooks and mobile phones. What i did? I started to run a programs on my both notebooks- everything went well. Next i did an in ...
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Author:
Posted:
25-Feb-2019 | 11:55AM
Comments:
7
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1
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Solved

App advisor détecte un comportement inhabituel sur une appli système préinstallée

Bonjour, App advisor détecté un comportement inhabituel sur une appli nommée 'intent filtrer vérification service' qui semble être une appli système pré-installé avec le tel (l'appli n'apparaît pas dans la liste des applis, elle n' ...
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Posted:
06-Feb-2019 | 2:40PM
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3
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Is the Norton Mobile Security blocked number list transferrable?

I recently purchased a new Galaxy S9 smartphone. Of course, I've installed Mobile Security on the new phone.  On my old phone I had a rather lengthy list of call numbers that had been blocked (scammers, robo's, etc.).  Although I've searche ...
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Author:
Posted:
04-Feb-2019 | 8:00AM
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6
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Norton Mobile Definition Updates

Hello, Today is February 16. According to the activity log for my Norton Mobile Security product, there has not been a virus definitions update since January 29. Surely this can't be right? I am a little concerned. Thanks for your help. I need a solu ...
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Author:
Posted:
16-Feb-2019 | 9:34AM
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3
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DO I NEED BOTH?

I have 2 apps on my iPhone: Norton Security and Secure VPN. Do I really need both? I need a solution. ...
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Posted:
16-Feb-2019 | 6:59AM
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2
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Version 4.4.1.4316 setup permissions

This may just be me being too watchful. However, I removed an older version that had updated to the latest version a few days ago because it was freezing the phone randomly. Getting the new version I installed and let the phone do its thing for a day or s ...
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13-Feb-2019 | 1:01PM
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3
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Web Protection causing problem with 3rd Party App

Greetings, I'm using Mobile Security version 4.4.1.4311.on Galaxy S6 Edge 17.1 Gb free Storage and 0.9 Gb free Memory I also use GPS app Maps.Me for android which crashes and hangs consistently after about 5 minutes into a route. This did not start h ...
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Author:
Posted:
11-Feb-2019 | 11:40PM
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14
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Norton Mobile Security 4.4.1.4335 pour Android est maintenant disponible!

Mise à jour du 7 Mars: Norton Mobile Security 4.4.1.4335 est maintenant disponible pour les clients Android.-------------------------------------------------------------------------------------------------------------------------------- Mis à jour le 26 F ...
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Author:
Gwen.Admin Admin
Posted:
17-Dec-2018 | 8:19AM
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Norton Mobile Security 3.x pour iOS- Annonce de Fin de Vie de ce produit

Avec les solutions Norton, nous nous efforçons d’apporter une sécurité pertinente, précieuse et de valeur pour protéger vos appareils et vos informations personnelles. Occasionnellement, nous réévaluons notre portefeuille de solutions et de fonctionnalité ...
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Author:
Gwen.Admin Admin
Posted:
08-Feb-2019 | 4:24AM
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Norton Mobile Security 3.12 pour iOS est maintenant disponible

[Mise à jour du 22 Novembre 2018:  Norton Mobile Security 3.12.1  est disponible pour les clients iOS Correction dans cette version: • Un problème empêchant les utilisateurs du Japon de se connecter et d'accéder à leur ID de centre de sauvegarde via ...
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Author:
Gwen.Admin Admin
Posted:
07-Dec-2018 | 7:49AM
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Link guard will not enable

Just wondering if anyone has an idea of when link guard will be fixed or am I missing something on my device? My device is a S9+ and while trying to enable link guard within the nms app, I'm redirected to norton's support page via a browser opti ...
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Author:
Posted:
13-Jan-2019 | 9:44PM
Comments:
7
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Removing files

How to remove files from Norton's mobile securities junk files and put then somewhere else or save them to somewhere else? I need a solution. ...
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Author:
Posted:
12-Jan-2019 | 10:26AM
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1
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Norton Mobile Security 3.x for iOS – End-of-Life Announcement

With Norton solutions, we strive to bring an industry-leading, valuable and relevant security to help protect your devices and personal information. Occasionally, we reassess our portfolio of security solutions and features to ensure they meet these crite ...
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Author:
Gayathri_R Admin
Posted:
25-Jan-2019 | 4:00PM
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Error Code 910

Hi, My mum has a Samsung Galaxy tab 3 tablet and her norton mobile security has disappeared from it. I have tried to reinstall it from Google Play store, but keep getting a error code of 910. I also have a Norton account and have tried to install my accou ...
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Author:
Posted:
18-Jan-2019 | 12:43AM
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2
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Norton Mobile Security for iOS discontinued

Just received this notification on my iPhone for Norton Mobile Security for iOS being discontinued in April 2019. It has been replaced with the new Norton Security for iOS.    No changes to Android versions. I do not need a solution (just sharing informat ...
Forum Thread
Author:
peterweb Guru Mobile Master
Posted:
15-Jan-2019 | 3:37PM
Comments:
2
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1

Announcing Norton Mobile Security 4.4.0.4302 for Android

We have released Norton Mobile Security 4.4.0.4302  for our Android customers!  This build contains the fix for an issue where customers were shown intermittent & false ‘Ransomware Detected’ notifications-  Thread I do not need a solution (just sharin ...
Forum Thread
Author:
Sunil_GA Admin
Posted:
24-Dec-2018 | 11:07AM
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Norton Mobile Security 4.4 for Android has now been released!

We have released Norton Mobile Security 4.4 for our Android customers!  Please take a look at the below blog in the  Product Update Announcements section for the latest information:  Norton Mobile Security 4.4.1 for Android is now available! Thank you! I ...
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Author:
Gayathri_R Admin
Posted:
15-Dec-2018 | 2:20AM
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App Advisor has different results

Can someone PLEASE explain to me why an app that Playstore scans as safe(with a checkmark), once installed it scans as safe(WITHOUT A CHECKMARK) and states APP IS SHARING YOUR PERSONAL INFORMATION BUT THE LOCATION IS NOT KNOWN? How does this happen? Once ...
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Author:
Posted:
06-Jan-2019 | 6:25AM
Comments:
13
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Call Blocker

Can Norton make a decent Call Blocker app? The volume of phone scams these days is crazy. I’ve tried some currently available apps hiya and Truecaller and feel like I’m the one reporting all the scam numbers. I need a solution. ...
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Author:
Posted:
04-Jan-2019 | 4:31PM
Comments:
3
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App advisor and Wireless Access Point

I have a problem when using Mobile security App advisor to pre-scan a App on Google play before I download it onto an android device. It only occurs when my device is connected wirelessly to a Wireless Access Point. Instead of indicating if a App is " ...
Forum Thread
Author:
Posted:
31-Dec-2018 | 2:41PM
Comments:
5
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scan on my android says its safe, I know its wrong

Hi, this is the first time I'm asking a question here, please forgive me if I'm doing it wrong. I downloaded Norton to my Samsung because I keep getting a pop up for a prize. Ran the scan, Norton says everything is fine. Got the pop up again. Wh ...
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Author:
Posted:
17-Nov-2018 | 9:30AM
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4
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Hacker edits my SMS Text

Good day.  See here a hacker (my neighbor i suspect) filters my SMS text corespondence from my girlfriend and edits the message. The text the hacker included in the message is the row of question marks. How can i stop the hacker from reading and editing m ...
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Author:
Posted:
13-Dec-2018 | 2:58PM
Comments:
4
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Norton Mobile Wifi privacy

I've recently been unable to activate my VPN and have been getting an error "We were unable to set up your subscriptions due to a system error. Please try again. (3304)" Has anyone else seen this and does anyone have a solution? I need a so ...
Forum Thread
Author:
Posted:
06-Nov-2018 | 8:37AM
Comments:
10
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Norton Mobile Security shows Important files as PUA in Android 8.1.0!

Hi, I have Norton Mobile Security 4.4.0.4299 in Motorola G5S Plus. I update all the apps including Security Patch. Then Run Scan in Mobile Security. Now I can see Notification in App Advisor as Unusual Behavior from 8 Apps (shows as PUA Potentially unwant ...
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Author:
Posted:
10-Dec-2018 | 4:24AM
Comments:
1
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1
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Solved

Norton Security iOS Login Issues

I recently received an email stating that I was eligible to use Norton Security for iOS (presumably via my Norton Core subscription). I was able to download the application, but it does not seem to like my credentials. After entering my username and passw ...
Forum Thread
Author:
Posted:
26-Oct-2018 | 7:27AM
Comments:
15
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3