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Norton Mobile Security- is not a supported browser for Norton Family?

I keep receiving the information, that Norton Mobile Security is not supported by Norton Family. So it can't be monitored. Is this information correct? What browsers are supported then, if not yours? I need a solution. ...
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24-Mar-2019 | 1:20PM
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Google now prevents Norton Family from text monitoring

I have been on Norton chat twice now to no avail.  I'm hoping to find some answers and insight here.  My daughter has a Samsung Galaxy J3V phone, and I have a Google Pixel 2XL.  We have been using text monitoring through Norton Family for a couple of ...
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25-Mar-2019 | 9:03AM
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UPNP alerts

We've just installed Norton Family on the kids machines and I'm trying to suppress an alert. The blocked website alert comes up with: http://unifi:8080/upnp Which is the UPNP port of our home router (Unifi). I've been trying to add that add ...
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22-Mar-2019 | 8:46PM
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NF not monitoring text messages on Samsung S5 phone

Hello: Norton Family does not seem to be monitoring text messages on either my son's Samsung S5 phone or Samsung tablet.  I've checked the permissions and they're all checked on his phone.  Please advise. Thanks. I need a solution. ...
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21-Mar-2019 | 6:22AM
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Text monitoring on one child’s android but not the other

I have 2 boys with tracfones and one shoes me the text messages, but the other device doesn’t log them in my parent account.How can I get them both to show messages for me? Both phones are android I need a solution. ...
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21-Mar-2019 | 5:12AM
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Norton Family issues on Huawei android phone

Hi, I have installed Norton Family on two android phones. The first is a Motorola G6 Play. The second is a Huawei Honor Lite. I am having ongoing issues with the Huawei phone. The Norton Family alerts are reporting that tampering has been detected: Norton ...
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20-Mar-2019 | 2:05AM
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VPN flickers on and off using wireless, fails to connect

We've been battling this issue since day one (June 2018) and have yet to see a solution. The issue is that when trying to browse the internet on an iPhone 7 when connected to wireless, the VPN flashes on and off rapidly and maybe... just maybe if you ...
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15-Mar-2019 | 10:00AM
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6
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Solved

Can one laptop be setup for NF users to share and still track individual data?

I havee one laptop for my kids to share. Each child has a tablet that has NF on it that monitors time, apps, and web searches. Can I set the laptop up such that they need to select their name from NF so the time spent on the laptop is charged to their use ...
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05-Mar-2019 | 6:31PM
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Installed Parental app but not blocking adult content

Just had phone reset, installed Norton family app but tested it and I can still see adult images in n daughters phone. What else do I need to do? I need a solution. ...
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16-Mar-2019 | 10:39PM
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Cumulative screen time limit

The one feature that I have been waiting years for is a cumulative screen time limit.  We have several shared devices around the house that my kids have accounts on.  These accounts are monitored by Norton Family, however there is no way to prevent screen ...
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Posted:
16-Mar-2019 | 8:52PM
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Solved

Tampering detected false positive after reboot on Android pie

Monitored phone is Samsung Galaxy S9. Problem started after Android Pie update. Every time phone is rebooted, a tampering alert is put out saying permissions aren't set but everything seems in order. I need a solution. ...
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27-Feb-2019 | 6:26AM
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Solved

Family Control Settings

I need to set my software settings to local time (Eastern Standard time) for family control. How can I accomplish this? I need a solution. ...
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26-Feb-2019 | 7:28PM
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2
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ghost file

hi all members as the title suggests,I am sharing my concern for immediate solution. I get ghost files with dollar prefix whenever I save files also I get a system file for nothing in most of the folders 1)ghost fle:~$ w@050318.docx for original file name ...
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11-Mar-2019 | 7:34AM
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Password for uninstalling, PIN revealed, & texts not reporting

Moto x4 running android 9.  1. Was working great for a while and then it stopped reporting incoming text messages. We use the google voice app and outgoing has never reported (as expected).  But not sure why incoming text reporting stopped.  uninstalling ...
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Posted:
09-Mar-2019 | 6:41PM
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Unblock App on Android phone

I blocked an App that I would like to unblock but there is no option to unblock it. What can I do? I need a solution. ...
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09-Mar-2019 | 6:24PM
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Spotify Nutzung mit Norton Family

Hallo, ist es möglich die Nutzung einer App, hier speziell Spotify, unabhängig von der Zeitüberwachung in Norton Family ständig frei zu geben? Es geht um Android. @ Support, Ich brauche hier eine Lösung, da diese Möglichkeit einer Verlängerung des Abos im ...
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08-Mar-2019 | 10:51PM
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Guest User on Android

Hi! I have Norton Family installed on my kids Android phone (Motorola E4 Plus and Motorola E5 Plus). I configured NF to allow only 2h of usage for them and it correctly blocks the phone once the 2h are reached. The point is that they "learned" t ...
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08-Mar-2019 | 2:22PM
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On Android says daily that accessibility has been disabled but that's not the case

I have NF installed on two phones for my children; only from one of them I receive nearly a daily alert that the accessibility service has been turned off, but that's not the case: when I check the phone, all is correct. What's wrong? What shoul ...
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07-Mar-2019 | 12:13AM
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Norton Family & Norton Security on iOS

I have installed both Norton Family and Norton Security on my kid's iPad. I now have 2 "devices" with the same iPad name in my list of devices in "My Norton": One says Norton Family install, but Norton Security is not The other sa ...
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Posted:
02-Mar-2019 | 6:07PM
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Norton family does not block porn pop up sites on android

Hi there I have installed Norton Family on my sons android phone. When I launch Google and I type the word porn, it returns a number of porn sites if you click on one of these, it attempts to launch the website but then takes you to another web browser wh ...
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27-Feb-2019 | 4:17PM
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6
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How to re-install family controls when laptop is at college

Son is away at college. Geeks wiped his laptop clean. Son wants Norton Family Controls re-installed to help him with time mgt. He has Windows 10.    Is there any other way to re-install other than tell him my password (then change PW)? Thanks! I need a so ...
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26-Feb-2019 | 11:35AM
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From within a Google account Youtube is accessible...solution??

My son has (had now) access to my google photos site on his laptop until I discovered this morning that he can go to the google app selection and choose YouTube.  Even if I have YouTube as a restricted site in House Rules, Norton Family still allows YouTu ...
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Posted:
26-Feb-2019 | 4:28AM
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Tampering detected

Hi. I get a "tampering detected" message from my daughters phone. I cannot find what is happening- and she says she didn't do anything. Any advice? Her phone is Xiaomi MIA1 I need a solution. ...
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25-Feb-2019 | 10:14PM
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Norton Family

A child can turn off the Norton family extension in chrome (incognito mode) and can bypass Norton Family? Is there is a solution to this issue? Makes Norton Family completely useless. My daughter's laptop has Windows. I need a solution. ...
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24-Feb-2019 | 4:04AM
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Solved

Norton Family causing numerous apps to disappear on daughters' iPhone 6S handsets

I recently installed Norton Family on my daughters' iPhone 6S handsets running iOS 12.1.3, and Family works superbly.  Unfortunately, almost daily the icons of numerous apps--including Camera, iTunes, App Store, FaceTime, Google Photos, and other dow ...
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06-Feb-2019 | 1:33PM
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Do the apps used on my kid's mobile/tablet, update on Norton Family dashboard House Rules?

Do the apps used on my kid's mobile/tablet, update on Norton Family dashboard House Rules? My daughter has TikTok app on her phone, but Norton shows an app called musica.ly, which is the old name for the same app and I guess it is the same one but it ...
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18-Feb-2019 | 3:38AM
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Still use phone during blocked hours via Chat heads

Both my daughters have Samsung Galaxy A7 running andriod with NF installed.  I use blocked hours from 9pm, however they are able to bypass this block by using messenger and using chat heads.  When a message is received, the persons picture appears on the ...
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13-Feb-2019 | 12:58PM
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Browsererweiterung deaktiviert

Auf dem Rechner ist die aktuelle Version von Norton Family installiert. Wenn eines der Kinder den Browser (Firefox) startet, werde ich benachrichtigt, dass das Browser-Plugin deaktiviert wurde. Damit ist der Browserschutz nicht gegeben. Woran liegt es, da ...
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Posted:
10-Feb-2019 | 3:42AM
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Norton Family 4.9 pour Android est maintenant disponible!

Norton Family 4.9 est maintenant disponible pour les clients Android. Remarque:  cette publication est effectuée en plusieurs phases. Vous pouvez consulter l'annonce blog en entier sur ce lien:  Norton Family 4.9 pour Android est maintenant disponibl ...
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Author:
Gwen.Admin Admin
Posted:
08-Feb-2019 | 5:29AM
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Announcing Norton Family 4.9 for Android

We are releasing  Norton Family 4.9.0.31  updated for Android in phased manner.  Please refer  Norton Family 4.9 for Android is now available!  Product Update Announcements blog for more details I do not need a solution (just sharing information). 1 549 4 ...
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Author:
Sunil_GA Admin
Posted:
06-Feb-2019 | 2:47AM
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