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Can't renew Norton Secure VPN with access code from Amazon?

Every time I go to install my new Norton Secure VPN product code from Amazon.com on my Windows 10 desktop, it installs, then shows me that the product is expired and I need to renew and buy the product from Norton. At least with Norton Security I was give ...
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10-Mar-2019 | 9:41PM
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3
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Install Issues after Beta 360 stuck with Beta

I will create my issue in steps- Responded to Norton to take part in the 360 Beta Norton Security Product has been installed but 24 days left in my original Norton Security-as part of the 360 beta Instead of waiting on original subscription as tied to thi ...
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Posted:
09-Mar-2019 | 3:19PM
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5
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Programs Controls Blank/Updates not current/Also more than 1 version

Okay I have been dealing with this essentially since Norton created the ability to block files from going online.  I use this feature a great deal to block programs that despite saying no internet contact/system reports/crash reports, etc they still do it ...
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19-Mar-2019 | 12:57AM
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Can I add a product key to an existing installation to extend my subscription?

Is there any way to extend my Norton subscription by buying an in store copy of Norton Internet Security and entering the product key to my existing installation to extend my subscription? Or is the only options to extend my subscription is to have " ...
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Posted:
04-Mar-2019 | 3:45AM
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3
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Renewal price got in email idscrepancy

Today, Feb. 20, I received an email from Norton staing I could renew my Norton Security Premium (10 devices) for a special price of $19.99 and thisoffer is good until March 12.  When I clicked the link to "Get the price", it goes to the billing ...
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20-Feb-2019 | 1:06PM
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13
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ERROR 1005: I can't installa Norton Secure VPn on my tablet

Hello, I have a Tablet Android ARCHOS 101d Neon, android version 4.4.2 I managed to install Norton Mobile but I can't install Secure VPN. I managed to download it. Norton support doesn't know and their engineers don't know neither. I have t ...
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Posted:
05-Mar-2019 | 3:42AM
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10
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Renewal Activation

I still have 41 days security and just purchased renewal. If I activate the new, will I loose those 41 days or will the software accumulate more than 365 days?  When should I activate my new renewal? I need a solution. ...
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Posted:
03-Mar-2019 | 12:21PM
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1
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Is it time to switch

I have been a loyal and satisfied subscriber of Norton 360 since 2009. Recently i was asked about what antivirus i used and i pointed them to Norton.com, however i noticed a new bunch of products and my traditional Norton 360 was no where in sight.  I sti ...
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Posted:
27-Feb-2019 | 1:45PM
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2
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Update from Secutity Delux to Premium

I currently have Norton Security Deluxe installed, but which expires next week. Purchased Premium Key from Amazon. When I enter new key, will all my devices automatically upgrade or do I have to reinstall all. I need a solution. ...
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23-Feb-2019 | 10:51AM
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2
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Can NIS Premium key be used on NIS Deluxe install

I have NIS Deluxe installed and I purchased a NIS Premium key for when it runs out in a month. Can I input this key from the program to update the subscription or do I need to download and reinstall the program? If I have to download and install can I ins ...
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20-Jan-2019 | 9:05AM
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4
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Norton Identity vs Lifelock

What's the difference between Norton Identity and Lifelock?  Looks like both are free with Norton Security.  They both ask  for similar personal information.  I need a solution. ...
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06-Feb-2019 | 5:02PM
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price to change to the new 360

I just surfed the Norton USA website. When I was offered an offer to switch from Norton Deluxe to Norton 360 select for $ 30. I think it's a good offer although it will only convert your version and will not increase days. But 5 devices seem to me fe ...
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04-Feb-2019 | 11:13PM
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Can't find norton security premium w/ backup on the website??

So while I was searching for the norton security premium w/ backup on norton's website I couldn't find it it anywhere instead I found this new norton 360 (norton 2018 software) on the site. Is norton website doing a maintenance on the site since ...
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Posted:
16-Jan-2019 | 7:56PM
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16
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Automatic Renewal Price

Yesterday I received an email notifying me that my automatic subscription renews on 1/26/2019 and it shows my price is $69.99 which I can't afford!!!  Last year I paid $39.99 plus tax. I noticed on your website there are Norton deals available, Norto ...
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Posted:
12-Jan-2019 | 1:11PM
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4
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Credit Card Charged, Transition Canceled

Had a pop-up that said that my Norton license would expire in 30 days, which was true, and provided a link for renewal. I clicked on the link and got to the renewal screen. All of my information, including credit card information, was pre-filled. I went t ...
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Posted:
29-Jan-2019 | 9:38AM
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2
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Protected devices don't show up in Device Security of? of 10 Devices Protected

I recently updated to the latest version of Norton Security with Backup, and have 7 of 10 devices with Norton loaded on them. However, only 5 of the 7 devices are showing up on my subscription page, and no matter what I try, I can't get my subscripti ...
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Posted:
27-Jan-2019 | 2:23PM
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6
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Norton Security

Why do I all of a sudden have two Norton Security Icons showing in my hidden desktop? But if I go to my  Windows downloaded programs page it is showing only one Norton Security progam is downloaded. I need a solution. ...
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Posted:
26-Jan-2019 | 4:54PM
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1
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Norton security premium vs New Norton 360 Upgrade

Got email to upgrade to New Norton 360,  I'm curious what is the difference would be, additional VPN I see, Add-On lifeblock service for additional cost, but not clear on if there is any other changes or license changes. I'm not a fan of lifeblo ...
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Posted:
24-Jan-2019 | 2:59PM
Comments:
18
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Questionable Promotion of Third Party Add-Ons

I am a long-time user of Norton's Security software- over ten years.  I am disturbed by Norton's promotion of third party add-ons masquerading as an update of the original software or not clearly stating that Norton's "privacy policy&q ...
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15-Jan-2019 | 1:55PM
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1
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How do I rename a device on my Norton Subscriptions?

How do I rename a device on my Norton subscriptions?  I just downloaded my unused license to my daughter's laptop and the device name that now shows up under My Subscription- Manage License is completely unintuitive (DESKTOP-such and such).  I have a ...
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15-Jan-2019 | 10:35AM
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Can I just buy a new subscription from the norton website instead of renewing?

This question has possible been asked a million times but I'm a newbie so here it goes. My subscription on my current norton is about to expire in less than a month and I've been searching around trying to see the best prices to get a new subscr ...
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Posted:
09-Jan-2019 | 6:45PM
Comments:
5
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False Subscription Expired message

A Norton Antivirus notification message appeared "You are no longer protected,. Renew now."  Well, I was surprised as my subscription falls due mid-year. I logged into My Norton and it says my subscription has 116 days to run. Why do I get false ...
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Posted:
16-Dec-2018 | 6:18PM
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3
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Supicious email?

I’ve received two of these ‘suspicious’ emails purporting to come from Norton, offering to give me an extra year on renewing for 2 years, the email starts with Dear Norton customer rather than my name, links all point to  www.mylivechat.com/chatnoscript.a ...
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Posted:
24-Nov-2018 | 9:57AM
Comments:
7
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Clarification of Norton Security Premium benefits

Does Norton Security Premium provide cloud backup for mobile devices, or just PC/Macs? N360 covers desktops and provides cloud backup, NSecurity Deluxe covers desktops and mobile devices, but no cloud backup.  I don't know which embeds Password manag ...
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Posted:
03-Jan-2019 | 6:33AM
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Norton Cost

I have been with Norton for many years I am getting close for renewal. What benefit is it for me to renew when there are other less inexpensive software that will do the same protection I do not need a solution (just sharing information). ...
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Posted:
29-Dec-2018 | 12:04PM
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How to determine if a device with an active Norton License is still being used

I have 6 licenses for Norton. I don't recognize one of the devices being protected. It could belong to one of my sons or it could be an old computer, i.e. no longer being used. How can I determine if this device is actively being used? If it is not b ...
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Posted:
26-Dec-2018 | 3:58PM
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Solved

Get 1 year of extra Norton protection + new Norton Utilities

From: Norton by Symantec < offers@shop-norton.com > sent: Sonntag, 19. August 2018 11:51 to:    Get 1 year of extra Norton protection + new Norton Utilities        Buy/Extend Norton protection for 2 years and get 1 year of extra subscription + Get N ...
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Posted:
23-Aug-2018 | 2:48AM
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3
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Upgrade product to another version

Hello everyone! I have a digital delux version for 5 devices, but now I bought more computers and I need the premium version for 10 devices. Is there the possibility to upgrade the version paying the difference or I need to buy another subscription untill ...
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Author:
Posted:
07-Nov-2018 | 9:37AM
Comments:
4
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Is there any info on NIS 2014 EOL?

It will soon be time for me to resubscribe for 2 computers to my NIS 2014 subscription. Before I do, I'd like to know what it's EOL date is, so I can decide whether to do so or investigate other options. Many thanks. I need a solution. ...
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Posted:
05-Nov-2018 | 1:54PM
Comments:
5
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Nightmare trying to get a corrected invoice

Hi, I made an error with my order- I put my name as account owner instead of my company. After I got my invoice I noticed the error, I corrected it in my account and I contacted support asking to re-issue my invoice. Support did nothing of the kind. I spo ...
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Author:
Posted:
05-Dec-2018 | 2:26PM
Comments:
2
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