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Norton Support Link in Settings is a total mess.

Before this new update (22.7.0.75) you could click on the? next to a setting and get an explanation of that setting. Now you have to sign in with a Norton account and then it gives you this general support page and a pain to find what you want. A big step ...
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Posted:
14-Jun-2016 | 4:57PM
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38
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3
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Managing 10 devices with Norton Security Deluxe

I am the family IT guy and have always had to manage multiple products and licenses across different households. Now with the introduction of Norton Security Deluxe with the option to have as many as 10 licenses for a single product my IT life is getting ...
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Posted:
07-Jan-2016 | 8:26PM
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2
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Norton Security Deluxe blacked out and flashing

Whenever I attempt to open Norton Security it opens fine but then once I attempt to select anything it blacks out most of its interface and while finally getting a scan to work the interface suddenly begins flickering and flashing. I have tried live updat ...
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Posted:
10-Sep-2016 | 4:30PM
Comments:
9
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Norton Identity Safe 2015.7.0.68 (IE) does not open

I use Norton Security 22.7.0.76 with Norton Identity Safe v2015.7.0.68 in IE browser (Win10). Till this morning all went fine- then I got notice to reboot Notebook in order to update Norton. Since then I have a problem to open my Identity Safe: First I ge ...
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Posted:
07-Jul-2016 | 8:35AM
Comments:
3
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0
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2
Solved

False Positive Restore on own

My Norton product quarantined a dll.  Norton admitted it was a false positive and white listed the dll.  when that was done the files were restored. Is there  any way I can set Norton up to just notify me and I do a manual restore?  For my tastes seems sa ...
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Posted:
12-Jul-2016 | 6:45AM
Comments:
4
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Cannot open Norton Security after it updated to 22.7.0.76

I have 2 pc's running windows 7. One of them has been successfully running 22.7.0.76 for a while under the selective roll-out. The other pc has, until about an hour ago, been successfully running 22.6.0.142. I left the pc using version 22.6.0.142 to ...
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Posted:
25-Jun-2016 | 11:55AM
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1
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0
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1
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Security does not recognize that it has performed a scan or backp

I am running the latest version of Norton Security with Backup on my laptop (Windows 7) and my desktop (Windows 10).  Today I ran a full backup on the laptop, but the console is still giving me the big red warning that my computer has not been backed up.  ...
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Posted:
09-May-2016 | 4:16PM
Comments:
13
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large file scan is excrutiatingly slow

I am doing a full scan with "Norton Security with Backup" version 22.6.0.142, on a Windows 10 PC. It has been working for 3 days on a single 26 GB ZIPX file. Windows' Resource Monitor's "Disk" tab indicates that the file in q ...
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Posted:
27-Apr-2016 | 9:09PM
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3
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When does Norton automatically detect and resolve threats?

I recently-ish received a sketchy looking email that contained a file that ended with ".pdf.zip". I removed it, obviously. Half an hour or so ago Norton came with a popup while my PC was idle, saying a security threat had been resolved. Apparent ...
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Posted:
22-Mar-2016 | 7:12PM
Comments:
7
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Norton Removes.exe files from my PC that are perfectly safe..WTF??

I just installed norton for the first time and went to run my Kawaks Neo-Geo emulator and it removed the exe file from my PC...It didn't even ask first..how do i shut this feature off? I need a solution. ...
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Posted:
29-Feb-2016 | 6:36PM
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3
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OSX Dark mode

Look at the Norton Security Icon, it is grey and ugly.  I already searched over all folders that i know from Symantec on my MacBook but did no find any images for the manu bar (but found all others). I would know if symantec going to fix it or anyone know ...
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Posted:
06-Feb-2016 | 10:33AM
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3
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password generator tab wont launch web browser

Norton Security with Backup as stopped launching the web browser when I click on Password Generator or any other tab that needs to launch a web page. Any ideas on how to fix this, I am running Windows 10 64 bit with Internet Explorer, Edge and Google. I n ...
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Posted:
25-Jan-2016 | 6:54AM
Comments:
3
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Norton Security Help Center and More Norton not working or not responding

When I click the following within the Help Center area of  Norton Security (with Backup) nothing happens: I need help using this product Add a Device Feedback My Norton New Version Check These seem to work fine when I click on them: Get Support ** Product ...
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Author:
Posted:
09-Jan-2016 | 10:14AM
Comments:
4
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(Feature Suggestion) One-Click manually Quarantine suspected files

Hello, Can you guys please add right-click menu (when right clicking a file) manually Quarantine option? I'm so tired to manually add suspected files to quarantina everytime when I want to do that, I have to go History>Quarantine>Add  and that ...
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Posted:
25-Aug-2016 | 1:21PM
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2
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NIS Exclude, Restore, Win10 report NIS fail, closed/crashes, still in background

NIS skinned as NS with NS key ver 22.5.2.15 Download Insight Scanned & Approved program (maybe/maybe not)- when installing a file/program NIS reports WsRep1 and is then told to exclude the file but it quarantines the file anyway. When told to restore ...
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Posted:
03-Sep-2015 | 8:12PM
Comments:
9
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Is this a scam or a way to backdoor / keylog my device?

  Hello, I have a complicated situation going on regarding my purchase of a norton product from a well known website that sells CD keys for video games and softwares, explaining the whole situation is a bit compliated but please bare with me. Also the scr ...
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Posted:
18-Sep-2016 | 5:29AM
Comments:
1
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Missing Icons/Images in Norton 360 Dashboard

I don't know if "Dashboard" is the right word, but I mean the window that opens when you open Norton 360. All of the icons/images are missing from the window, and there is only text. In order to close the window you need to click in the upp ...
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Posted:
15-Sep-2016 | 3:12PM
Comments:
4
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Does anyone know how I can change the language in NORTON SECURITY

I bought the NORTON SECURITY through the website and I got a copy in English Does anyone know how I can change the language to Hebrew I need a solution. ...
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Author:
Posted:
08-Sep-2016 | 2:58PM
Comments:
2
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Bugs in Version One dot 32-> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Post Beta Corp One dot 32 Draftee Fbgnarm here, Reporting: Two BUGs System information: Windows 7 Professional, Compaq Presario, AMD Dual Processor NSBU 22.7.1.32 version Setting Tasks Manual FAIL Optimizer Runs Automatic anyway System was NOT IDLE Histor ...
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Posted:
28-Aug-2016 | 5:42PM
Comments:
7
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Support Vendor? Hacked my PC

In trying to download my new subscription of Norton 360 to my other laptop, I was unable to do so. The support person asked to sign on to my computer which I allowed him to do. Following the download failure, he scanned my pc and said my IP addresses had ...
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Posted:
28-Aug-2016 | 10:03AM
Comments:
1
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Toolbar now takes up more space

Hi All, I use Chrome on Win 10. The Norton toolbar has always overlayed the web page preventing the view and operation of controls on the top of the page. I stopped using it. However, then it is really cumbersome to reactivate so I can use identity safe. ...
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Posted:
25-Aug-2016 | 12:43PM
Comments:
17
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NIS- signed in vs not signed in?

I have NIS and a very basic question: in the right hand upper corner I can "sign in" and after signing in, my user name is displayed. I can also sign out and the program seems to be running still, just text "sign in" displaying again. ...
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Author:
Posted:
22-Aug-2016 | 12:32PM
Comments:
5
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NSBU 1 dot 32 UNresponsive from Icon & Start menu

Post Beta Corp One dot 32 Draftee Fbgnarm here, Reporting: Non functioning of Icon by the clock Right or Left click Non functioning from start menu. Three restarts, no joy. Just installed Trusteer-Rapport, Un-installed NO DIFFERENCE. Opened Norton interfa ...
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Posted:
22-Aug-2016 | 9:12AM
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How 2 "USER Telemetry" If RANDOMLY drafted by LU One dot 32 Patch

Does any Guru know the shortest way? regarding the following that looms over all of us. If I'm Post Beta Phased Random Pre-Release SELECTED.  Automatic Telemetry is thought up by the programmers on design specifications given to them: Phone support g ...
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Posted:
20-Aug-2016 | 2:51AM
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3
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usbhub.sys crash after last norton download. solution?

win xp sp3 on an old comp. After last norton update crash has follow: usbhub.sys address f74f0050 base at f74e7000.datestamp 411070168 Symptom//  comp. access to internet worf ONLY via windowsupdate (probably a different port?) Firefox, thunderbird, I.E, ...
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Posted:
15-Aug-2016 | 7:41AM
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Norton not in start up menu

When I open Norton's "start up page"I noticed Norton is not on the list....is it suppose to be or does it automatically just start up? I need a solution. ...
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Author:
Posted:
11-Aug-2016 | 11:01AM
Comments:
1
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Does Internet Security w/Backup no longer work with Windows XP?

My Windows XP computer used to run perfectly with my Norton products.  Now, I get a blank box, except for the- and x in the corner and another tiny box containing a? on the top.  Or I might get one that says Norton over on the left, with the- and x on the ...
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Posted:
23-Jul-2016 | 9:16AM
Comments:
11
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Bug report- Live Update 22.7.0.76- missing minimize/close icons

It appears that the most recent updates to Norton Security Suite have erased the Minimize and Close icons from the header bar of the Live Update program.  The functions are still there, and can be used, but you must search for them by moving your mouse in ...
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Author:
Posted:
10-Jul-2016 | 10:27PM
Comments:
11
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1

Norton 22.7 Cancel View Rule Before Password Crash

Click on View Rule Click on Cancel when asked to enter Norton Security password Product (v22.7.0.76) crashes Cheers Bandolier aka Bandolier1 I need a solution. ...
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Author:
Posted:
04-Jul-2016 | 1:14PM
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Previous Settings Password Retained / Not Cleared on Error

Minor bug in Norton Security 22.7.0.76 GUI. Previous Settings password is retained i.e. not cleared on error. Cheers Martyn I need a solution. ...
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Author:
Posted:
03-Jul-2016 | 2:52AM
Comments:
1
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