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Can I used NRnR tool to migrate?

I am going to be moving from Win7 to Win10 (via reinstall; not upgrade). It would be nice if I could use NRnR tool (like on a single installation of windows to capture my settings and reapply them). Is this possible?  If so, how? Thanks! I need a solution ...
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24-Mar-2019 | 1:51AM
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Norton Internet Security with Win 10 and Outlook 2010?

Hi destroyers of evil things of the internet! =) I have used your products on and off for home use ever since Norton Commander;). I feel bad for posting here about a Win 10/office/Email/Calendar problem, but I need help! - Does Norton effect anything rega ...
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15-Mar-2019 | 6:05PM
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Can I add a product key to an existing installation to extend my subscription?

Is there any way to extend my Norton subscription by buying an in store copy of Norton Internet Security and entering the product key to my existing installation to extend my subscription? Or is the only options to extend my subscription is to have " ...
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04-Mar-2019 | 3:45AM
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3
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Installation issue: says "Collecting Error Logs"

Hey, I have this problem with norton that I can't download it and get errors. It's installing but then it says:Collecting Error Logs: and gets stuck, I don't know how to fix this. Calling for backup. Thxs [Clarified Subject] I need a soluti ...
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14-Mar-2019 | 4:56PM
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18
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VPN installation on Windows 10 PC

I recently purchased Norton Secure VPN (5 copies).  I installed one of the copies on my Dell laptop running Windows 10.  After installation using the ADMIN account,  I observed the VPN icon on the main screen and in the task bar in the lower right hand co ...
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25-Feb-2019 | 8:52AM
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13
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Cannot connect to the Norton server during installation

As the title says I keep getting the same error over & over "Cannot connect to the Norton server" during installation no matter how many times I click retry. My internet & Wifi are both up & running fine. I checked to see if any of y ...
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08-Feb-2019 | 10:30AM
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3
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Device Installed blocked by Firewall

I switched over to Norton Security this week on Windows 10 I am running with a LAN connected printer from Ricoh. When I installed your product the Printer was getting an undefined error. There was no indication as to why.  After much struggling and diggin ...
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19-Jan-2019 | 11:00AM
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6
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Internet Connectivity

Hi When trying to reinstall my Norton it says I am missing Internet Connectivity. Anybody out there know who knows to fix the Internet Connectivity? Have restarted the computer, restarted the router/modem but that doesn't help. Switched off the firew ...
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07-Jan-2019 | 6:51AM
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10
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Wifi Security

Can I use the vpn on multiple logins on windows pc? ie administrator or non administrator. I tried to install on both but on none administrator login the shortcut has disappeared and doesn't start on log in. Ideas? I need a solution. ...
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06-Nov-2018 | 10:41AM
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7
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Replacing NS Deluxe with NS Premium

My Norton Security Deluxe will be expiring soon. I purchased Norton Security Premium (keycard) at retail. Do I have to uninstall Deluxe before installing Premium or will that all happen automatically when I go to Norton.com/setup and enter my new product ...
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29-Nov-2018 | 5:45PM
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Norton 360 access problem

I have Norton 360 on Windows 10, and Chrome is my default browser. I'm getting a message saying that my trial version has expired when my subscription has at least six months to run. When I try to activate the subscription, I get a message saying tha ...
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21-Nov-2018 | 7:11PM
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"Cannot connect to the Norton server" After RnR Advanced and DL & Install

_Norton Security with Backup 22.16.2.22, Win10, 64 bit, Sony Vaio Laptop_ Despite an up and running NS: Mail and Calendar, AMD Graphics etc. suddenly disappeared from my laptop. Did two System Restore and, thereafter System Recovery (Effect: all Sony speci ...
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18-Nov-2018 | 8:57AM
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Norton 360 keeps killing valid downloads

Hi: I've been trying to download and maintain three programs from a trusted supplier. When I try to download them with N360 running I get an error message that because they have been downloaded so infrequently (which actually isn't true) they mu ...
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08-Nov-2018 | 2:55PM
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Where do I even begin

So, I have been a Norton customer for many many many years. Going back to the 1990's, I have purchased your products, renewed subscriptions, and have even highly recommended Norton Antivirus to friends, colleagues, random people I meet, pretty much i ...
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28-Oct-2018 | 7:41PM
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15
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can I use a new bought key to renew existing installed NSD?

I have Norton Security Deluxe installed on my PC. I saw that a retailer had it on sale so instead of renewing from within the program, I bought a new copy of it. Can I just use the key from the new copy instead of downloading and installing the same softw ...
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07-Sep-2018 | 6:07PM
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Once again

Once again NS w/backup update problems with firewall and backup. Downloaded latest version using my account. Ran NRnR tool. Did a remove only. Reinstalled using new download. Ran updates until there were no more. I searched forums and have tried all the s ...
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22-Oct-2018 | 9:44AM
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18
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Why is "Disable Auto-Protect" greyed out? Strange.

Hi. I'm using NS version 22.16.0.247 and have noticed something strange since a fresh install on a Windows 10 Pro x64 System. When I right click on the NS icon in the tray table,  "Disable Auto-Protect" is greyed out. I used the Norton RnR ...
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10-Oct-2018 | 11:12AM
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How do I reinstall a Norton backup

Hi. I am a 85 yr old computer moron. How do you reinstall a Norton backup. Very simple language please.  Thank you. I need a solution. ...
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07-Oct-2018 | 12:56AM
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Auto protect broke with Windows 10 1809 update

Hi, After the Windows 10 1809 feature update on my Laptop, NIS Auto-Protect had a problem. "Fix Now" failed to work. Norton Auto repair failed to solve it. In the end I downloaded the Norton Remove and Reinstall Tool which has solved the problem ...
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04-Oct-2018 | 5:02PM
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Norton Secure verweist auf nicht existierende McStatus.dll in Windows Registry

Das Installationsprogramm vom Norton Secure oder das laufende Norton Secure mit Stand 30.09.2018 erstellt in der Windows Registry einen Eintrag auf die Datei C:\\Program Files\\Norton Security\\Engine\\22.15.1.8\\McStatus.dll. Diese Datei gibt es weder in ...
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29-Sep-2018 | 11:36PM
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I need to reinstall Windows 10, what is the process for reinstalling Norton Security with Back up

I have a computer with Widows issues (not installing the must recent updates) If I reinstall Windows 10 how do I go about rreinstalling my Norton product? I need a solution. ...
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15-Sep-2018 | 12:19PM
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How to migrate from NIS to NS?

Hi all- I have a computer running NS and another running NIS. How can I easily convert the system running NIS to NS to keep things consistent? TIA EN:) I need a solution. ...
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24-Jun-2018 | 8:53PM
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What to do when I can`t reinstall Norton?

What to do when I can`t reinstall Norton on my wife`s laptop, have been installing for nearly 3 hours now?? I need a solution. ...
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02-Sep-2018 | 3:43AM
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15
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NU 16 and AMD Radeon

Hello, I had to reinstall Windows from scratch. Previously on that computer, NU was installed and updated years after years without any problem. But I am unable to install NU 16 now. The installer says about an incompatibility with the drivers (not being ...
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06-Jun-2018 | 2:13AM
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Subscription status not correct

I purchased Norton Security for multiple devices.  I installed on one device when that needed to be renewed.  I installed on a second device a couple of months later when that then needed to be renewed.  The subscription status on the second device is not ...
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09-May-2018 | 5:31AM
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Subscription for more than one device

Month ago I got a new laptop and immediately downloaded Norton 30 days free trial. On my pc I have one year subscription, can I use this on my laptop as well? I'm pretty sure when I re-sub last time I saw an option for "more than one device" ...
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12-Aug-2018 | 4:32AM
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Norton Security with Backup 10 Licenses, Only Two are Allowed...?

I have Norton Security with Backups with 10 licenses provided. But I can only install on TWO DEVICES and any additional are DENIED....? Could this be addressed please, as I refuse to pay out more for Product I already Own...! You invite me to Install your ...
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04-Aug-2018 | 12:44PM
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Norton 360 wants to reinstall after every reboot

Hi. I am running Norton 360 on Windows 10-64. After the latest update came out, the software wants to reinstall after every reboot. I have verified that I am running with the latest version and there are no operational issues. I tried to reinstall it once ...
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09-May-2018 | 8:41PM
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corruption Windows

bonjour a tous  je dispose de Norton Security avec la garantie ronflante (commerciale)  100% satisfait???? dans le cas dont j'ai été victime, une "Corruption de Windows",?? origine inconnue?? mais ordi hors service  mon interrogation est: a ...
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21-Apr-2018 | 6:41AM
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Error in installing Norton on Dell XPS 8930

Upon trying to install Norton on a new Dell after removing McAfee I get a error message which is submitted to Norton. Norton is not installed on the PC. The web link (below) for the error give just shows a blank screen on my web browser. How can I install ...
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Posted:
15-Apr-2018 | 6:19PM
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5
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