• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Search

Search results

Solved

Update to 22.17.0.183 / Program Control & Traffic Rules Windows Blank

First of all, I did use the little icon to upload the attached file, but I'm not able to see where it is. Hence, I've attached an image. Sorry. I just Ran Live Update on two Win 7 machines. It updated both to 22.17.0.183. One had been running No ...
Forum Thread
Author:
Posted:
14-Mar-2019 | 4:11PM
Comments:
5
Kudos:
0
Me Too:
0

Can I used NRnR tool to migrate?

I am going to be moving from Win7 to Win10 (via reinstall; not upgrade). It would be nice if I could use NRnR tool (like on a single installation of windows to capture my settings and reapply them). Is this possible?  If so, how? Thanks! I need a solution ...
Forum Thread
Author:
Posted:
24-Mar-2019 | 1:51AM
Comments:
5
Kudos:
0
Me Too:
0
Solved

Install Issues after Beta 360 stuck with Beta

I will create my issue in steps- Responded to Norton to take part in the 360 Beta Norton Security Product has been installed but 24 days left in my original Norton Security-as part of the 360 beta Instead of waiting on original subscription as tied to thi ...
Forum Thread
Author:
Posted:
09-Mar-2019 | 3:19PM
Comments:
5
Kudos:
0
Me Too:
0

28 GB used by Norton Security on C:

I use Norton Security for many years. In the meantime 28 GB are occupied by Norton Security (see PDF attached). Which files can be deleted? Or is there even a kind of cleanup uitility? Thank you very much partial screenshot of RidNacs output I need a solu ...
Forum Thread
Author:
Posted:
19-Mar-2019 | 9:15AM
Comments:
5
Kudos:
0
Me Too:
0
Solved

Can I add a product key to an existing installation to extend my subscription?

Is there any way to extend my Norton subscription by buying an in store copy of Norton Internet Security and entering the product key to my existing installation to extend my subscription? Or is the only options to extend my subscription is to have " ...
Forum Thread
Author:
Posted:
04-Mar-2019 | 3:45AM
Comments:
3
Kudos:
0
Me Too:
1

Every update always the same problem

With every new version always have the same problem the windows defender is active and the new norton version not working this is not my first post here so i know every update of definition have to restart, so im not asking for solution here because is al ...
Forum Thread
Author:
Posted:
12-Mar-2019 | 3:38PM
Comments:
1
Kudos:
0
Me Too:
0

Update from Secutity Delux to Premium

I currently have Norton Security Deluxe installed, but which expires next week. Purchased Premium Key from Amazon. When I enter new key, will all my devices automatically upgrade or do I have to reinstall all. I need a solution. ...
Forum Thread
Author:
Posted:
23-Feb-2019 | 10:51AM
Comments:
2
Kudos:
0
Me Too:
0

Cannot connect to the Norton server during installation

As the title says I keep getting the same error over & over "Cannot connect to the Norton server" during installation no matter how many times I click retry. My internet & Wifi are both up & running fine. I checked to see if any of y ...
Forum Thread
Author:
Posted:
08-Feb-2019 | 10:30AM
Comments:
3
Kudos:
0
Me Too:
0
Solved

Can NIS Premium key be used on NIS Deluxe install

I have NIS Deluxe installed and I purchased a NIS Premium key for when it runs out in a month. Can I input this key from the program to update the subscription or do I need to download and reinstall the program? If I have to download and install can I ins ...
Forum Thread
Author:
Posted:
20-Jan-2019 | 9:05AM
Comments:
4
Kudos:
0
Me Too:
0

Protected devices don't show up in Device Security of? of 10 Devices Protected

I recently updated to the latest version of Norton Security with Backup, and have 7 of 10 devices with Norton loaded on them. However, only 5 of the 7 devices are showing up on my subscription page, and no matter what I try, I can't get my subscripti ...
Forum Thread
Author:
Posted:
27-Jan-2019 | 2:23PM
Comments:
6
Kudos:
0
Me Too:
0

Norton Security

Why do I all of a sudden have two Norton Security Icons showing in my hidden desktop? But if I go to my  Windows downloaded programs page it is showing only one Norton Security progam is downloaded. I need a solution. ...
Forum Thread
Author:
Posted:
26-Jan-2019 | 4:54PM
Comments:
1
Kudos:
0
Me Too:
0

Device Installed blocked by Firewall

I switched over to Norton Security this week on Windows 10 I am running with a LAN connected printer from Ricoh. When I installed your product the Printer was getting an undefined error. There was no indication as to why.  After much struggling and diggin ...
Forum Thread
Author:
Posted:
19-Jan-2019 | 11:00AM
Comments:
6
Kudos:
0
Me Too:
0
Solved

Download Links for NS/NSBU v22.15.1.8 Installers (XP and Vista)

Does anyone know the generic links for downloading the full offline installers for NS (Standard/Deluxe) and NSBU (Premium) v22.15.1.8 that Win XP and Vista users must use now that Norton is in maintenance mode for these older platforms? The " latest ...
Forum Thread
Author:
Posted:
20-Dec-2018 | 1:10PM
Comments:
1
Kudos:
0
Me Too:
0
Solved

Windows 10 tends to rather not to install Norton Security. Is Microsoft objective?

Dear ladies and gentlemen, I observe my MS Windows 10 home does not rather me to install Norton Security. The Microsoft Store is telling me " Norton Security is not currently available ". However, I did no efforts for to deactivate till uninstal ...
Forum Thread
Posted:
23-Dec-2018 | 11:19AM
Comments:
11
Kudos:
1
Me Too:
1

New release 22.16.3.21?? No announcement.

Apparently there is a new release implemented, namely 22.16.3.21. Is there any announcement? Regards, Hugo I need a solution. ...
Forum Thread
Author:
Posted:
03-Jan-2019 | 7:52AM
Comments:
24
Kudos:
1
Me Too:
0
Solved

Renewal using Product Key query

I'm currently Norton Security Deluxe (5 users) with no utilities, (version 22.16.2.22), which has 21 days remaining. I usually renew every year by purchasing the same product from a retailer and simply entering the new product key to renew on each of ...
Forum Thread
Author:
Posted:
20-Nov-2018 | 5:15AM
Comments:
6
Kudos:
0
Me Too:
1
Solved

Norton Security Suite reports CCleaner 5.49 as malware

 Attempted to install the latest version of CCleaner, 5.49.6856, downloaded from ccleaner.com, into a Windows 7 64-bit installation. NSS reported it as WS.Reputation.1 malware and removed the downloaded setup file ccsetup549.exe. Have not had this happen ...
Forum Thread
Author:
Posted:
12-Nov-2018 | 5:29AM
Comments:
4
Kudos:
0
Me Too:
0

Replacing NS Deluxe with NS Premium

My Norton Security Deluxe will be expiring soon. I purchased Norton Security Premium (keycard) at retail. Do I have to uninstall Deluxe before installing Premium or will that all happen automatically when I go to Norton.com/setup and enter my new product ...
Forum Thread
Author:
Posted:
29-Nov-2018 | 5:45PM
Comments:
1
Kudos:
1
Me Too:
0

"Cannot connect to the Norton server" After RnR Advanced and DL & Install

_Norton Security with Backup 22.16.2.22, Win10, 64 bit, Sony Vaio Laptop_ Despite an up and running NS: Mail and Calendar, AMD Graphics etc. suddenly disappeared from my laptop. Did two System Restore and, thereafter System Recovery (Effect: all Sony speci ...
Forum Thread
Author:
Posted:
18-Nov-2018 | 8:57AM
Comments:
1
Kudos:
0
Me Too:
0

Norton Support

I am unable to contact Norton Support via their published channels. I was in the middle of a Norton chat session when support asked that I allow a LogMeIn to resolve a problem where Norton support having two days earlier 'stacked a valid 1-year licen ...
Forum Thread
Author:
Posted:
11-Nov-2018 | 10:25AM
Comments:
1
Kudos:
0
Me Too:
0

instalation from flash drive

is it possible to install norton security premium from a flash drive (full trial)?  if so where is the link to the single full installation file please? i just bought an activation code from norton for this product, but i have a very slow internet connect ...
Forum Thread
Author:
Posted:
29-Oct-2018 | 10:05AM
Comments:
15
Kudos:
0
Me Too:
0

Where do I even begin

So, I have been a Norton customer for many many many years. Going back to the 1990's, I have purchased your products, renewed subscriptions, and have even highly recommended Norton Antivirus to friends, colleagues, random people I meet, pretty much i ...
Forum Thread
Author:
Posted:
28-Oct-2018 | 7:41PM
Comments:
15
Kudos:
0
Me Too:
0
Solved

can I use a new bought key to renew existing installed NSD?

I have Norton Security Deluxe installed on my PC. I saw that a retailer had it on sale so instead of renewing from within the program, I bought a new copy of it. Can I just use the key from the new copy instead of downloading and installing the same softw ...
Forum Thread
Author:
Posted:
07-Sep-2018 | 6:07PM
Comments:
2
Kudos:
0
Me Too:
0

Installing VPN Unlimited

I am running Nortons Security and recently I have purchased VPN Unlimited but have had failures fully installing it in windows.  Has anyone managed to install it when using Nortons?   Installation of the program message error code 5 unable to replace some ...
Forum Thread
Posted:
22-Oct-2018 | 6:45PM
Comments:
2
Kudos:
0
Me Too:
0

Once again

Once again NS w/backup update problems with firewall and backup. Downloaded latest version using my account. Ran NRnR tool. Did a remove only. Reinstalled using new download. Ran updates until there were no more. I searched forums and have tried all the s ...
Forum Thread
Author:
Posted:
22-Oct-2018 | 9:44AM
Comments:
18
Kudos:
0
Me Too:
0
Solved

NIS dont install in W10

Hi i detected problems with NIS 22.15.0.88 i like to use NPE one a month but this time it cancel the exam itself so try to reinstall and now i cant install i try the RNR option only remove later go to my account page and remove my device and download agai ...
Forum Thread
Author:
Posted:
31-Aug-2018 | 9:01PM
Comments:
8
Kudos:
0
Me Too:
0

Why is "Disable Auto-Protect" greyed out? Strange.

Hi. I'm using NS version 22.16.0.247 and have noticed something strange since a fresh install on a Windows 10 Pro x64 System. When I right click on the NS icon in the tray table,  "Disable Auto-Protect" is greyed out. I used the Norton RnR ...
Forum Thread
Author:
Posted:
10-Oct-2018 | 11:12AM
Comments:
19
Kudos:
0
Me Too:
0

I need to reinstall Windows 10, what is the process for reinstalling Norton Security with Back up

I have a computer with Widows issues (not installing the must recent updates) If I reinstall Windows 10 how do I go about rreinstalling my Norton product? I need a solution. ...
Forum Thread
Author:
Posted:
15-Sep-2018 | 12:19PM
Comments:
3
Kudos:
0
Me Too:
0
Solved

Can't install, says another version already exists

Hi, I am trying to install Norton Small Business (which is basically rebranded NSBU) on a Windows 10 Pro 64 bit PC, and it keeps saying; Another version of a Norton or Symantec product has been detected on this computer. Please remove the existing version ...
Forum Thread
Author:
Posted:
06-Jul-2018 | 3:54PM
Comments:
4
Kudos:
0
Me Too:
0
Solved

How to migrate from NIS to NS?

Hi all- I have a computer running NS and another running NIS. How can I easily convert the system running NIS to NS to keep things consistent? TIA EN:) I need a solution. ...
Forum Thread
Author:
Posted:
24-Jun-2018 | 8:53PM
Comments:
2
Kudos:
1
Me Too:
0