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curlysir65:

curlysir65: To sum what I think I have read is that YES a credit card is required for installation and activation of the new versions of Norton with auto renewal feature.  BUT you can turn off the Auto renewal and remove your Credit Card information after ...
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17-Apr-2019 | 7:27AM
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Hi curlysir:

Hi curlysir65: As far as I know there's no requirement to give Norton your credit card number (unless you're buying your product from the Norton online store) or activate auto-renewal unless you prefer to have Norton automatically debit your cre ...
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16-Apr-2019 | 2:07PM
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iNiC:

iNiC: Phone support ALWAYS wants to "take remote control" and when I've allowed that, the first time, I was left with a re-boot that could not find the O/S and ended up losing everything. Second time, years after the last foobar, the girl d ...
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16-Apr-2019 | 7:21AM
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iNiC:

iNiC: The Question: Does anyone have the link that explains how to use the the.exe files suggested by Norton that forces one to manually  download and install the fingerprints? Norton says I have to use the new method- "2 to 3 times a week" and ...
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16-Apr-2019 | 6:15AM
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peterweb:

peterweb: @lmacri is the one to ask about XP and Vista. She is still using the older OS's and knows the ins and outs. I left XP, and skipped Vista altogether, when Win 7 came out.... Hi peterweb: There's not much more I can do to help at this po ...
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13-Apr-2019 | 11:47AM
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MichaelGassner:

MichaelGassner:...Using Norton 360 including firewall on Windows 10, with no mail client (just gmail in the browser). Provider blocked the Internet access, and provided examples with time stamps of spam mail. Scan does not find anything with Norton, nor M ...
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13-Apr-2019 | 8:02AM
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rjolbrich:

rjolbrich: Hello again, Here's some more information version 22.17.0.183 Fast startup is OFF..NET Framework Optimization process has stopped appearing in Task Manager. Microsoft Compatibility Telemetry runs for a few minutes after startup and disappe ...
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08-Apr-2019 | 10:23AM
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Nadenal:

Nadenal: I found an app installed that I cannot uninstall.  The name is SSO.  When I try to uninstall it I get the message that the uninstaller cannot run.  From what little I can find out the executable is a program called SpadeAltairBPS.exe.... Hi Naden ...
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07-Apr-2019 | 8:23PM
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Hi Nadenal:

Hi Nadenal: You're welcome, and thanks for the update.  If you'd like to post the URL for your VirusTotal scan report (it might still be in your browser history) I'd be happy to review the details. If you haven't already done so, I ...
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07-Apr-2019 | 5:40AM
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Tibbies4Life:

Tibbies4Life:...So is it best to have the Automatic Resume Delay from Sleep; Automatic Task Delay; and Idle Time Out set to few minutes as you show above or leave set to Norton default minutes?...  Hi Tibbies4Life: The default settings work fine for me.  ...
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06-Apr-2019 | 5:10PM
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Tibbies4Life:

Tibbies4Life: Hello,, today 4/5 my automatic LU ran 3 times however Quick Scan only ran 1 time.  Others are reporting more Quick Scans.... Hi Tibbies4Life: Quick Scans are only scheduled to run after a new SDS (virus) Definition set is delivered.  Did you ...
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06-Apr-2019 | 6:47AM
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tolbiny:

tolbiny:...I downloaded Malwarebytes and ran a full scan. It detected  180 PUP files, which were quarantined.... I can no longer locate nssSetup.exe on my hard drive. Hi tolbiny: Thanks for the update.  Be sure to post back if your pop-up returns or somet ...
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03-Apr-2019 | 9:34AM
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tolbiny:

tolbiny:...Norton Security Autofix, Norton Security Error Analyzer and Norton Security Error Processor.. Hi tolbiny: Just an FYI that I have Norton Security Error Analyzer and Norton Security Error Processor but no Norton Security Autofix task.  I run an ...
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02-Apr-2019 | 6:13PM
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tolbiny:

tolbiny:...CCleaner also shows that nssSetup.exe keeps creating a lot of.dmp files which I delete but which then are created again.  Hi tolbiny: It's probably a coincidence, but nssSetup.exe is also one of the names used for the installer for the Nor ...
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02-Apr-2019 | 1:34PM
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tolbiny:

tolbiny:...Immediately after every reboot, a Norton popup window displays the following: " Norton Security Scan Uninstall.  Your Norton settings and passwords are now being saved. The install will begin in a few moments." It only displays after ...
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02-Apr-2019 | 9:22AM
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Tibbies4Life:

Tibbies4Life:....I don't know if Imacri and Floplot have sent logs.... Hi Tibbies4Life: I assume Sunil_GA did not ask me to send diagnostic logs because I use NS Deluxe v22.15.1.8 (the legacy version for XP/Vista).  The v22.17.0.183 update being disc ...
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01-Apr-2019 | 3:45PM
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Nadenal:

Nadenal: It is windows 10 for the os installed on a desktop PC. What little i manage to find out from Google seemed to suggest that this file was affiliated with the sso service. They appeared at the same time. (Mar 30)... Hi Nadenal: Sorry, I don't ...
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01-Apr-2019 | 9:49AM
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Hi Nadenal:

Hi Nadenal: Just a guess on my part but "SSO" often refers to single sign on- see What Is SSO Login?   The example used in that article is Google's SSO, but if you own a Norton product like Norton Security they also implement a type of SSO ...
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31-Mar-2019 | 8:18AM
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floplot:

floplot:...Automatic Full system scan is supposed to run overnight on Sunday night. It never did run this past week... Hi floplot: Fingers crossed your Full System Scan runs tomorrow morning (Monday) as scheduled.  Every Norton product update I've re ...
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31-Mar-2019 | 7:43AM
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kent218:

kent218: Recently I have been getting countless emails from storage.googleapis.com, always with a long chain of characters at the end.... Hi kent218: I should also mention that storage.googleapis.com is the Google Cloud Storage.  There have been recent sp ...
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Posted:
30-Mar-2019 | 8:08PM
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Hi kent218:

Hi kent218: Do you use the current Norton Security v22.17.0.183 or some other product (check at Help | General Information | About), and what Windows operating system and email program are you using?  You posted your question in the Norton Tech Outpost bo ...
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Posted:
30-Mar-2019 | 12:00PM
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techman_hou:

techman_hou:...I had run Malware-bytes Updates manually from the dashboard several times over the last month. Just ran it a few days ago. The "automatically download and install application component updates & "Notify me when full version Up ...
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28-Mar-2019 | 4:26PM
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Freddles:

Freddles:...Much of the advice I cannot use as it means accessing the internet- which I am unable to do on the desktop... Hi Freddles: Do you have a UBS stick (thumb drive) that you can plug into the USB port of your working Win 7 SP1 computer? You can do ...
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26-Mar-2019 | 2:06PM
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mgirons:

mgirons: Just been having a snout around, don't know if this has any meaning. Looking in Program  Files, Norton Data Definitions- say SDS Defs, there is a folder newdefs-trigger containing a DAT file named  trigger-data. This file shows properties as ...
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25-Mar-2019 | 8:08AM
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I was also wondering about

I was also wondering about the new Wi-Fi Security feature listed in the product announcement release notes at Norton 22.17 for Windows is Now Available!, which states: "Wi-Fi Security Detections:  This technology has been added to alert and educate t ...
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23-Mar-2019 | 10:24PM
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lmacri:

lmacri:....There could also be a scheduled task at Settings | Task Scheduling | Scheduling (e.g., browser temp file / history cleaning or a disk defrag) or a scheduled Full System Scan (Settings | Antivirus | Scans and Risks | Full System Scan | Configure ...
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23-Mar-2019 | 8:52PM
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Hi CyberNinja15:

Hi CyberNinja15: What type of CPU do you have? If it's a quad core with hyperthreading (i.e., 4 physical cores with 2 threads per core) and consumption of CPU activity by nortonsecurity.exe always peaks at ~ 12% as shown in your image < here > ...
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23-Mar-2019 | 7:10AM
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techman_hou:

techman_hou:...Probably something lingering from Microsoft's last set of Windows updates just applied in mid March. Ever since the December release of that month's Win 7 updates there has been something buggy about my Windows OS. The OS seems to ...
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22-Mar-2019 | 6:52AM
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Hi Freddles:

Hi Freddles: Just checking in. Did you find the name and version number of your current Norton product, and were you able to determine if the CPU in your Win XP SP3 machine supports the SSE2 instruction set?---------- 32-bit Vista Home Premium SP2 * Firef ...
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21-Mar-2019 | 4:43PM
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Canopus:

Canopus: FWIW, I had the same problem with Norton Secure VPN (standalone) not starting automatically, despite having the setting “Activate at Startup” enabled in the program GUI.... After changing it to the valid path “ C:\Program Files (x86)\Norton Secur ...
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Posted:
21-Mar-2019 | 4:34PM
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