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I agree with Peter where he

I agree with Peter where he says it does seem to check the network you are using even if location services are not enabled. However here, using a Samsung tablet and Android 7.0, it says it cannot check the list without location services being enabled. I c ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
27-Jan-2018 | 12:21AM
Kudos:
0

Krusty

Krusty I suggested in my post that it might be "an Android constraint about access to the list". The team told Peter that " the Android API NMS is using requires it. If location services is off, it would return an empty list of available wi ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
26-Jan-2018 | 1:53PM
Kudos:
0

Hi Peter.

Hi Peter. I just turned off my location services and ran Norton WiFi security feature.  It reports my WiFi as secure but also says "Access Required- To view available Wi-Fi networks list, Norton Mobile Security requires location services to be enable ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
24-Jan-2018 | 9:54AM
Kudos:
0

Hi PRIOR.

Hi PRIOR. What do these Admins ever know? If you select the Blogs box at the top right of the page a box on the right will show you who is currently online (30 at the moment).  You need to be in widescreen mode not the mobile format to see it easily.  If ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
16-Sep-2014 | 9:17AM
Kudos:
6

Re: Can you put N 360 in phone

Hi BigCat. Welcome to the Norton Community Forums. N360 itself will not run on an iPhone.  There is however a version of Norton Mobile Security (NMS) that runs on iPhones and you may like to look at this site for details, but please read it carefully as m ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
10-Feb-2014 | 10:16AM
Kudos:
3

Re: Product has expired

Hi craftyalice. Welcome to the Norton Community Forums. Uninstalling and re-installing will not do it, you need to buy another annual subscription.  Normally when you get Norton Mobile Security (NMS) you get the free "Lite" version and then pay ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
09-Nov-2013 | 1:38AM
Kudos:
3

Listing Forum Ranks- 2

In 2008 Floating_Red  created the thread Listing Forum Ranks which has become one of, if not the, longest thread in the forums and is currently 58 pages long.  It has been much used to celebrate the promotion of hard working members of the forums as they ...
Forum Thread
Author:
Andmike Guru Mobile Master
Posted:
13-Oct-2014 | 8:37AM
Comments:
137
Kudos:
11
Me Too:
3

Hi SamAyles.

Hi SamAyles. Welcome to the Norton Community Forums. There are several ways to add or remove files or folders to/from NSBU backup and I am not sure exactly which way you are coming at it.  So forgive me if I make any incorrect assumptions or incomprehensi ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
28-Dec-2014 | 2:09PM
Kudos:
2

Re: Norton Mobile Security & Norton Anti-Theft

Hi Louis. Your assumption is correct if you can load and run Norton Mobile Security (NMS)(or Norton Security & Antivirus as it is currently called in Google Play) on your device, you get all the features that Norton Anti-Theft would have given you and ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
01-Jul-2013 | 8:00AM
Kudos:
3

Re: I cannot deactivate or delete

Hello Anguswatson. Welcome to the Norton Community Forums. Sorry you are feeling the way you are.  I assume that you have installed Norton Mobile Security (NMS) on you device.  If you are having problems removing it then it is probably because you have gi ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
11-May-2013 | 10:43AM
Kudos:
3

How to post an image in the forums.

How to post an image in the new forums. (Note: This only works from the wide screen format of the forums. If you have a narrow screen/mobile layout then you cannot insert images.) Start creating the post that you want the image to appear in, whether that ...
Forum Thread
Author:
Andmike Guru Mobile Master
Posted:
18-Sep-2014 | 1:06AM
Comments:
15
Kudos:
11
Me Too:
0

Do you want to be able to jump to the last post in thread?

Hello all forum users. Can you help settle an argument between myself and the Norton team?  Well not so much an argument more an interesting discussion.   I have said that there is a strong case to have a link that enables users to jump straight to the la ...
Forum Thread
Author:
Andmike Guru Mobile Master
Posted:
18-Sep-2014 | 1:45PM
Comments:
26
Kudos:
8
Me Too:
3

Re: Identity Safe Mobile App for new Windows 8 Smart Phone?

Hi Apocryphal. I would normally advise you to ask in the Identity safe forum on Identity safe issues but I think I can safely cover this one here. As far as I am aware Norton do not currently have any apps that cover Windows 8 phones.  I might be wrong bu ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
09-Dec-2012 | 1:24AM
Kudos:
3

Re: Location not accurate.

Hi yiulai. yiulai wrote:...... i m not sure if the GPS was on but the WiFi was on, i guess it is the same thing, rite? ...... I do not think that is right.   WiFi is a radio signal that connects your device to a transmitter/receiver.  It may well be the w ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
07-Aug-2014 | 8:23AM
Kudos:
2

Re: Is this a FALSE malware detection?

Hi Shubham41. I cannot find that on Google Play.  If you stick to Google Play the chances of malware are less but not non existent.  If you download from elsewhere the chances of malware are greater. If it has not been downloaded and tried by a lot of use ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
04-Mar-2014 | 1:03PM
Kudos:
2

Re: Installing full version on mobile

Hi kendixon, Welcome to the forum even if it is in trying circumstances. I assume that you are using the NMS version obtained via the Android market.  If it is the "retail" version downloaded directly from Norton then the following comments do n ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
07-Nov-2011 | 11:20AM
Kudos:
3

Re: Difference between N360 and N360 M.dev

Hi Rab60. My understanding is that with Norton 360 Multi Device, on a PC you get Norton 360 just as you would with the normal 360.  However where on N 360 you get multiple licenses for multiple PC only, the N360 MD gives you that plus the option to have n ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
15-Dec-2013 | 12:45PM
Kudos:
2

Re: Norton Mobile Security Device Manager

Hi DayOlder. I'm not sure why you mention N360PE as it is unconnected to Norton Mobile Security for Android.  The only version of N360 that gives you a license for Norton Mobile Security (NMS) is N360 Multi-Device, as far as I am aware. Can you expla ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
26-Oct-2013 | 8:53AM
Kudos:
2

Hi PhxFlyer.

Hi PhxFlyer. I think the concern relates to things like SD cards, USB drives etc which may be connected to the device.  The internet is not the only source of data or malware. ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
04-Nov-2014 | 8:13AM
Kudos:
4

Advice on creating and using Macros in the new Community.

Macros and how to use them. Following on from Allen_K 's advice in the old forums. Each forum user has the ability to create a number of macro's associated with their profile. These are a very useful way of saving things that you may want to reg ...
Forum Thread
Author:
Andmike Guru Mobile Master
Posted:
18-Sep-2014 | 2:10PM
Comments:
5
Kudos:
4
Me Too:
0

Advice on signatures in the forums

The use of “signatures” in the forums. This note is to try and help users understand the use of “Signatures” in the new forums. Creating a signature. Select the “Account” button from the top right hand of the scree and then select the “Edit” pane. If you ...
Forum Thread
Author:
Andmike Guru Mobile Master
Posted:
18-Sep-2014 | 12:53AM
Comments:
11
Kudos:
4
Me Too:
1

The date sort order was set

The date sort order was set to the date of the first post in the thread.  I believe that the team are now in the process of changing it to that of the most recent post in the thread.  Watch this space and keep your fingers crossed.   ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
16-Sep-2014 | 12:50PM
Kudos:
4

Re: Live Chat re Norton Security

I'm sure you mean well bjm_ and it is obvious that you are putting a lot into these enquiries and posts, but is it helping? What is obvious is that Norton/Symantec believe they are going to make some substantial changes to the way they supply their p ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
08-Sep-2014 | 1:55AM
Kudos:
4

Hi dlee0708.

Hi dlee0708. Assuming you are using Windows then try looking in Windows Explorer, among the disk drives for "Norton Backup Drive" which is a virtual drive that should show all the backups made to your account that are visible to the current mach ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
22-Feb-2015 | 7:53AM
Kudos:
1

Hi dmurarik.

Hi dmurarik. Welcome to the Norton Community Forums. I cannot comment on why/how NMS is treating your apps as it is, as I have no insight into the internal working of their product and know nothing about your apps (however well done for not posting their ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
11-Feb-2015 | 12:49AM
Kudos:
0

Did my advice on how you can

Did my advice on how you can stop Norton doing, or even worrying about backup, help? ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
26-Jan-2015 | 10:37AM
Kudos:
1

Hi drshlomo.

Hi drshlomo. You are correct that the current version and the latest update post in this forum differ by one digit.  Also the date of the...44 notification was 9 December and the date of the...45 posting is shown in Google Play as 15 December. I believe t ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
17-Jan-2015 | 12:50PM
Kudos:
0

Thanks for that clear and

Thanks for that clear and comprehensive response insomniacfolder. I suspect what has happened is that an error has crept in to the backup file which has made it larger than it should be.  What I am going to suggest has risks so decide if you wish to take ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
09-Jan-2015 | 11:01AM
Kudos:
1

Hi CV.

Hi CV. If you want to get rid of those marks then try opening NSBU: select "Settings" (top right): and then uncheck "Backup Status Overlays".  Hopefully that will remove all these marks, if that is what you meant.  You may need to do a ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
01-Jan-2015 | 1:06PM
Kudos:
0

Hi BobCinReno.

Hi BobCinReno. I am most puzzled as to how you were "selectively deleting files from a backup set in  the  "Where" window".  I was not aware that could be done.  However the issue now appears to be that you want to completely remove th ...
Forum Thread comment
Author:
Andmike Guru Mobile Master
Posted:
13-Nov-2014 | 12:55AM
Kudos:
0