• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Search

Search results

windows RT 8.1

I am trying to install Norton Familly on a Microsoft Surface 2 running windows RT 8.1. When I try to download the install file it stops the installation and direct to the Windows store. Unfortunately the Windows store doesn't have a Norton Familly Ap ...
Forum Thread
Author:
Posted:
05-Jan-2014 | 9:05AM
Comments:
4
Kudos:
0
Me Too:
0

How many devices can I have Norton Family Premier installed on?

I have two children who each have there own tablet. Both run an Android OS. Can I get Norton Family Premier to run on both tablets at the same time if I only have the one Norton account? I do not need a solution (just sharing information). ...
Forum Thread
Author:
Posted:
18-Jan-2014 | 12:45PM
Comments:
2
Kudos:
0
Me Too:
0

Cannot install latest version of norton family

 Hi Katie I have downloaded the new version and followed the instructions on an HP laptop running windows 7: https://onlinefamily.norton.com/familysafety/help.fs?action=installingNSM I get through step 6 and click finish. However, the installation just en ...
Forum Thread
Author:
Posted:
22-Feb-2014 | 7:20AM
Comments:
6
Kudos:
0
Me Too:
0

Norton idsafe unexpectedly quit message on iphone

I have an iphone 4 and just installed IDSafe app on it. When I attempt to open the app i first get the terms screen withe the accept button at the bottom. Then immediately I get the message "IDSafe unexpectedly quit" along with the option to sen ...
Forum Thread
Author:
Posted:
03-Oct-2014 | 9:46PM
Kudos:
0
Me Too:
1

Norton Internet sercurity for 3 PC's

"Activation incomplète"- "Attention requise"- "Norton Internet Security a rencontré une erreur.  Erreur 8505, 129". (the program works in French on my desktop) Windows XP Please what can be wrong?  I had a small problem durin ...
Forum Thread
Author:
Posted:
20-Dec-2014 | 1:54PM
Comments:
1
Kudos:
0
Me Too:
0

Connection to norton authentication service has failed

I have a few android tablets Galaxy Tab and a Tablets Express Dragon Tab. I have been tying for the past 2 days to install Family Safety on these devices with no luck. I can get the package installed and then get to the login screen. I type my login and t ...
Forum Thread
Author:
Posted:
10-Jan-2015 | 12:25AM
Comments:
17
Kudos:
0
Me Too:
1

A problem connecting my account after i downloaded norton.

after i downloaded norton and installed it says this "An error occurred while processing your request. Try again later." and i cant do anything about it(i  have a working internet connection.  i would love some help. thanks in advance... I need ...
Forum Thread
Author:
Posted:
20-Feb-2015 | 8:46AM
Comments:
1
Kudos:
0
Me Too:
0
Solved

Installation Issue

I have a licence which allows me to install Norton Security with Backup on ten computers.  At my leisure, I have been installing them without issue. At the end of installation #7, I get this screen (I had to be really quick with the PrtScr button): Then, ...
Forum Thread
Author:
Posted:
19-Feb-2015 | 12:44PM
Comments:
9
Kudos:
0
Me Too:
0

Get Support and repeated "Repair Installation"

I am running Norton Security V22.1.0.9 with fully updated Win8.1. Norton Security was installed over a previous NIS installation. Norton Security seems to be behaving properly but occasionally when I run "Get Support" it says it is repairing one ...
Forum Thread
Author:
Posted:
19-Feb-2015 | 5:12AM
Comments:
10
Kudos:
0
Me Too:
0

"product installer encountered an error"- free trial download

I used to have Norton 360 on all our computers. It recently expired. So decided to start again. Well I wanted to test the new software with the free 30 day trial download. It works well on our Windows 8 laptop. However I cannot get it to install on my Win ...
Forum Thread
Author:
Posted:
10-Mar-2015 | 1:43PM
Comments:
3
Kudos:
0
Me Too:
0
Solved

How Do I Install NS on Standby Hard Disk without using additonal license

I just installed Norton Security (for 5 Devices) on my WIN7 computer's active first hard disk. I have a second, standby, hard disk physically mounted in my computer, but it is not connected. The second disk is essentially a clone of the active first ...
Forum Thread
Author:
Posted:
12-Apr-2015 | 10:03PM
Comments:
5
Kudos:
0
Me Too:
0

Norton Security on Windows Server 2012 R2 (home pc)

Hello, I'm using the lastest Windows Server 2012R2 as my home PC (I have a legit MSDN license). Windows client and server editions are very the same. Will NS work on a server OS? Thx.  I need a solution. 1 433 716 612 ...
Forum Thread
Author:
Posted:
07-Jun-2015 | 3:35PM
Comments:
4
Kudos:
0
Me Too:
0

Upgraded from N360 to NSB but Online Norton Mgmt still shows N360

Hi, I have been a Norton user for past 5+ years. Recently I upgraded all the different Windows PC's from N360 to Norton Security with Backup (10 license option) aka NSB All of them got upgraded successfully (and during installation process they did i ...
Forum Thread
Author:
Posted:
21-Jul-2015 | 12:19PM
Comments:
5
Kudos:
0
Me Too:
0
Solved

22.5 Update Issues

This afternoon my wife turned her computer on (Win 8). She logged in (to her limited user account). Within several seconds the display started toggling between the Win 8 start screen and the desktop. The computer was unresponsive to the mouse. I did a har ...
Forum Thread
Author:
Posted:
16-Jul-2015 | 5:00PM
Comments:
33
Kudos:
1
Me Too:
0
Solved

Error while activating Norton Antivirus

Hi, I have purchased 3 year Norton subscription and after downloading the installer from Norton, I am getting error while activating Antivirus. I am already using Norton for last 3 years. Please find attached error for reference. Activation Error I need a ...
Forum Thread
Author:
Posted:
17-Jul-2015 | 11:37PM
Comments:
3
Kudos:
0
Me Too:
1

Conflict with NcAfee Security Scan Plus

Hi there! Since installing the Norton 360 upgrade, I have had an error message a number of times telling me about a clash with McAfee Security Scan Plus. However, when I try to uninstall this Norton AutoFix or directly using Windows uninstaller, it does n ...
Forum Thread
Author:
Posted:
24-Jul-2015 | 1:27AM
Comments:
1
Kudos:
0
Me Too:
0

Cannot login to activate NIS for Win 10 Beta

I couldn't renew NIS for Win 10 Beta nor could I download and install it without first whacking the existing copy. When I try to log in to activate I get a message my username or password is incorrect. That's laughable because I can log into Nor ...
Forum Thread
Author:
Posted:
28-Jul-2015 | 7:15PM
Comments:
1
Kudos:
0
Me Too:
0

norton icon change

I pretty much stick to Norton antivirus types...I have used more than on Norton antivirus type...ie Norton 360..Norton antivirus...whatever...anyway...I purchased two laptops and with one of my laptops Norton was newly purchased....my laptop had windows 8 ...
Forum Thread
Author:
Posted:
27-Jul-2015 | 8:48PM
Comments:
8
Kudos:
0
Me Too:
0
Solved

NIS v 22.5.2.15 will not start from desktop shortcut

PC W7 SP1 64 bit. After an Auto update to NIS 22.5. with UAC set to the default notify level (has always been set) NIS woud not run from the desktop shortcut, Toolbar was missing from Firefox, Antispam folder missing from Outlook and NIS icon missing from ...
Forum Thread
Author:
Posted:
23-Jul-2015 | 7:03AM
Comments:
2
Kudos:
0
Me Too:
0

Windows 10

I just updated my windows 8.1 to windows 10 and windows 10 removed my norton internet security. Why and can I reinstall it on my windows 10 system. I need a solution. ...
Forum Thread
Author:
Posted:
29-Jul-2015 | 9:29AM
Comments:
7
Kudos:
0
Me Too:
0

Internet Connection

I just got the Windows 10 download and now my laptop won't connect to the Internet. The Norton Autofix automatically started to run but when it finished it said, Internet Connectivity failed and then it said Installation failed. I don't have any ...
Forum Thread
Author:
Posted:
06-Aug-2015 | 5:14PM
Comments:
1
Kudos:
0
Me Too:
0

Norton for Windows 10- took my PC to its knees.

First and foremost I am very disappointed with Norton.  I have been hounded every day with Norton advertisement messages telling me to upgrade to Norton for windows 10.  I have been unable to shut down the messages. I even tried to edit the registry to pr ...
Forum Thread
Author:
Posted:
07-Aug-2015 | 6:33PM
Comments:
1
Kudos:
0
Me Too:
0
Solved

Win 10 Clean Install won't allow NS with BU to install

NS worked fine after using the upgrade from Win 8.1 to 10. Had a ton of extra junk on this tower, so I reformatted the HDD to do a clean install of Win 10. No problems there, and every other program has installed just fine. The only issue is with NS; Wind ...
Forum Thread
Author:
Posted:
02-Aug-2015 | 10:09PM
Comments:
3
Kudos:
0
Me Too:
0
Solved

Norton Download Manager Error- Already Running; "Using Comcast" Norton

So I am trying to reinstall Norton on my laptop again and for some reason, whenever I attempt to run the download manager so that I can get Norton, there is a popup that says "Another download manager is currently running. Please wait for it to compl ...
Forum Thread
Author:
Posted:
04-Aug-2015 | 5:28PM
Comments:
5
Kudos:
0
Me Too:
0

Branding Norton from Kalunga

Hi, I just got a fix for installing my Kalunga's branded license. System: Windows 10 Issue: Download from norton account, it auto downloads the RCB_Kalunga_NSBU_22.0-11402.exe file It's a 22.0-11402 install file, it fails to start after install ...
Forum Thread
Posted:
04-Aug-2015 | 7:25AM
Comments:
1
Kudos:
0
Me Too:
0

Norton Steals My Identity Safe Data

ATTENTION!!!  ALERT FOR WINDOWS 10 UPGRADE USERS!!! I just upgraded from Windows 7 to Windows 10 and with the help of Norton Support I was able to clean up some of the problems created for my previously installed Norton Internet Security. The tech support ...
Forum Thread
Author:
Posted:
05-Aug-2015 | 10:32AM
Comments:
29
Kudos:
3
Me Too:
1

No help for Windows 10 upgrade. Worse than useless support.

Sooooo...Windows 10 upgrade on my laptop took forever (almost 6 hours) but it works awesome (faster than Win7 on the same old machine).  One issue. Norton tanked. Disappeared. Tried all of the "solutions" on the Norton Support site. No joy. Nort ...
Forum Thread
Author:
Posted:
01-Aug-2015 | 9:48AM
Comments:
2
Kudos:
0
Me Too:
0

Cannot reinstall NIS after running NIS Beta

I installed Norton Internet Security Beta for Windows 10. It uninstalled my NIS for Win 7. Now, I cannot get the Beta to renew (14 days to check it over? C'mon, get real.) nor can I get the previous version to install again. I keep getting the error ...
Forum Thread
Author:
Posted:
01-Aug-2015 | 6:59PM
Comments:
2
Kudos:
0
Me Too:
0

What is NIS Error 8505, 128?

I received Error 8505, 128 from NIS Beta. What is it? It supposedly has something to do with installation, and NIS claimed it was fixed. I need a solution. ...
Forum Thread
Author:
Posted:
01-Aug-2015 | 6:41PM
Comments:
1
Kudos:
0
Me Too:
0

Does Norton Security require Java to install?

I just bought Norton Security with Backup and have begun installing it on my various devices (a mix of Win XP, Win7, Win8, Android & iOS).  I've done the install on my main computer and then used the "add devices" option to send an emai ...
Forum Thread
Author:
Posted:
14-Aug-2015 | 1:59PM
Comments:
7
Kudos:
0
Me Too:
0