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Bonjour @DENISE LECORRE, 

Bonjour @DENISE LECORRE,  Soyez la bienvenue sur le forum Norton. Je pense que votre problème pourrait être lié à un souci de synchronisation puisque vous recevez le mail de confirmation de l'activation du renouvellement automatique. Toutefois, il se ...
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25-Apr-2019 | 5:33AM
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Norton secure vpn won't download on Windows 10 Home

I have Norton Secure VPN on my ipad and it works there. I am trying to also download it onto my laptop which is running Windows 10 Home but only get an error message saying "Device not supported. Norton does not run on this Windows operating system.& ...
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25-Apr-2019 | 4:53AM
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Thanks ingrid.

Thanks ingrid. I agree. However, I just want to image the drive without starting it so that I can revert the installation packages the way they were before:-)  I read about Macrium but the queries I had are not clearly answered anywhere. I am sure many pe ...
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25-Apr-2019 | 4:40AM
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Password manager does not work on my mobile

Password manager does not open the applications on my mobile although the vault is synchronized. My phone is one+ 3 with android v8  I need a solution. ...
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25-Apr-2019 | 3:03AM
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In the very first place, I'd

In the very first place, I'd like to recommend you back up Windows 10, at least operating system and important files, to a safe place.  Then, the Macrium Reflect software, one of the most popluar cloning software, allows you to clone hard drive to SS ...
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25-Apr-2019 | 2:41AM
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Thanks for your insight.

Thanks for your insight. I believe the post says that the backup feature is incompatible but I'm looking for imaging feature of Ghost and not backup. If you're imaging a hard drive, shouldn't it work irrespective of what is contained in the ...
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25-Apr-2019 | 1:53AM
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Hi floplot,

Hi floplot, Thank you for your help! I've provided my feedback for the forum. Kind regards, Andrew. ...
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25-Apr-2019 | 1:49AM
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Bonjour Yves

Bonjour Yves Vous avez la possibilité d'accéder à votre centre de sauvegarde à partir de votre ordinateur via votre navigateur Firefox, Edge ou Chrome en y installant le module complementaire "Norton Password Manager". Bonne journée. Guilla ...
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24-Apr-2019 | 11:47PM
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Locate now doesn’t work after update

I have 3 Samsung Galaxy mobile, NMS deployed on them. Locate function working well till the latest update (4.5.0.4353). Neither of the devices responde to the Locate now function via the Norton Mobile Security web page. Is it an app problem by the new ver ...
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24-Apr-2019 | 11:16PM
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ios update to IOS Norton Password Manager now will not let you opt out of touch id

The new update to Norton Password Manager in IOS in effect allows a fingerprint access to the vault even if pin is not set.  This is a large problem.  Vault, by its very nature, needs to be more secure than the phone itself.  The same print that unlocks t ...
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24-Apr-2019 | 7:00PM
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Pappy01545:

Pappy01545:...If I'm reading the Background Tasks correctly LiveUpdate had not run since before April 9th. None of the tasks ran at idle....I want to watch what happens in the Background Tasks for a couple days and see what happens.   Hi Pappy01545: ...
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24-Apr-2019 | 5:58PM
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Hello Metro

Hello Metro Good Luck with your websites. They are both evaluated as Green OK. Since your issues are solved, could you please mark the thread as solved? To do so, please pick the post which solved the issue for you and click on Mark As Solution located on ...
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24-Apr-2019 | 4:45PM
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Déverrouiller votre centre de sauvegarde

Comment je fais pour déverrouiller mon centre de sauvegarde ou changer de mot de passe si je n'ai pas d'appareil mobile? I need a solution. ...
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24-Apr-2019 | 4:43PM
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Hello Andrew

Hello Andrew Good Luck with your website! It is now evaluated as Green OK. I will give Cops your thanks and he will say your welcome. I am saying it for him since he won't come back to this thread unless I summon him to come for some other issue. Tha ...
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24-Apr-2019 | 4:30PM
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Thanks for the answer.

Thanks for the answer. ...
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24-Apr-2019 | 3:35PM
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Thanks for the answer.

Thanks for the answer. ...
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24-Apr-2019 | 3:33PM
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Not supported doesn't mean

Not supported doesn't mean not compatible, does it?  From the second post in that thread... Update:  Norton Ghost is incompatible with Windows 8 & Windows 10- Please read above  So I would say it is not worth trying to see if it will work. There ...
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peterweb Guru Mobile Master
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24-Apr-2019 | 3:25PM
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You did not mention how long

You did not mention how long your password is? With that information, I can test and forward any conclusions to my Norton contacts. Going back to your original post. How did you originally activate Norton on your mobile products?  Do you have more than on ...
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peterweb Guru Mobile Master
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24-Apr-2019 | 3:21PM
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Thanks for replying.

Thanks for replying. Not supported doesn't mean not compatible, does it?  I just need it for personal use where I am imaging the C (System drive) to avoid the hassle of re-installing all programs and settings in my laptop (Windows 10). Do you have an ...
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24-Apr-2019 | 3:07PM
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No news yet. Users with the

No news yet. Users with the issue need to be using the product to produce the telemetry for Norton to examine. ...
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peterweb Guru Mobile Master
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24-Apr-2019 | 3:02PM
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See this thread on Ghost 

See this thread on Ghost  being discontinued and not having Windows 8 and 10 compatible versions. https://community.norton.com/en/forums/norton-ghost-has-been-discontinued So anything you try would be on your own. No support, and no promises. ...
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peterweb Guru Mobile Master
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24-Apr-2019 | 2:58PM
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Hallo @Michael_83   

Hallo @Michael_83     Kontaktiere den Support (LINK).    ...
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naja Guru
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24-Apr-2019 | 2:52PM
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I went to Background Tasks as

I went to Background Tasks as you instructed and a Automatic LiveUpdate ran today along with 5 other tasks. It was only 28 seconds but it ran and my version is up to date. I guess the uninstall and reinstall did its job. If I'm reading the Background ...
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24-Apr-2019 | 2:45PM
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Is there a update yet for the

Is there a update yet for the Face ID,is anything getting done about it. ...
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24-Apr-2019 | 2:25PM
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ghost 15 and windows 10

So, I'm starting one of the old discussions here but with an important point which I could not read in other older threads. I want to use Ghost 15 to clone the partitions in my Hard drive that has Windows 10. That is, I want to boot from some Ghost 1 ...
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24-Apr-2019 | 2:21PM
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so why have I been paying

so why have I been paying Norton for all these years? It looks like you have picked up a PUP, a Possibly Unwanted Program. While they are annoying, they do not cause damage to your system. Some people actually want the 'Features' offered by thes ...
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peterweb Guru Mobile Master
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24-Apr-2019 | 1:07PM
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l'activation du renouvellement automatique n'est pas prise en compte

bonjour, après avoir modifié mon moyen de paiement (carte bancaire), j'ai voulu activer le renouvellement automatique. 1) pour cela, je suis allé sur mon compte, puis " Paramètres du renouvellement automatique ". sur l'onglet " mo ...
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24-Apr-2019 | 11:37AM
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Thanks. I got that offer a

Thanks. I got that offer a couple of weeks ago and closed the box.. I couldn't find it again, checked support and didn't see the offer for existing customers. I will check Support on your advice.  ...
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24-Apr-2019 | 10:26AM
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Hello Key West Bob. FYI, r

Hello Key West Bob. FYI, r.srvtrck.com will begin appearing on systems most times due to user installed crapware/freeware/bundled junk. Usually after the fact due to the bundled suite already having been given system install access. The best solution is d ...
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24-Apr-2019 | 10:10AM
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May 2019 Windows 10 version 1903 heads up

Folks!! The next version 1903 went live on MSDN a week ago, already installation with SD cards and/or external USB devices connected are causing install failure. Please read the writeup here at Neowin. Defer this if you are on the Pro or Enterprise instal ...
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24-Apr-2019 | 10:04AM
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