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Identity Safe limited compatibility with Firefox- current status

Français Deutsch January 25 2017 Update:   Latest Norton Identity Safe 2.0.65 Add-on Update is now compatible with Firefox browser July 7 2016 Update: Work on the extension continues, still on track. See Tony's reply for some additional information.  ...
Forum Thread
Author:
Tony_Weiss Admin
Posted:
03-Mar-2016 | 4:41PM
Comments:
793
Kudos:
19

long shut down and restart the computer.

ADMIN Update Dec 11, 2014:  Norton Security & Norton Security with Backup 22.1 update contains the fix for this "long shutdown" issue. See the announcement for details. long shut down and restart the computer. I need a solution. ...
Forum Thread
Author:
Posted:
26-Sep-2014 | 10:00PM
Comments:
450
Kudos:
7

Tonight's update crashing IE11

ADMIN UPDATE: 32-bit versions of Internet Explorer were crashing after Intrusion Prevention System (IPS) 20150220.001 definition package was applied to their Norton Products. We have released a fix for this issue through our LiveUpdate servers. See the Se ...
Forum Thread
Author:
Posted:
20-Feb-2015 | 8:53PM
Comments:
621
Kudos:
79

Hot Fixes & Issues- Norton 22.5

简体中文 Français Deutsch 日本語 Last update: 23-March, 2016-  Remediation Task issue fixed in 22.6 &   Blue Screen error involving BHDrvx64.sys - Fixed with SONAR 10.0 update. Below are the hot issues and fixes for Norton products version 22.5. HOT FIXES  - ...
Forum Thread
Author:
Tony_Weiss Admin
Posted:
25-Aug-2015 | 5:49PM
Kudos:
12
Solved

LONG STORY: Norton BSOD me when I use Truecrypt

I've had Norton and Truecrypt together for about a week now and they worked together fine, they both stayed out of each others way.. Yesterday, that changed. No, it might of even started the day before yesterday. Allow me to start there since it migh ...
Forum Thread
Author:
Posted:
13-Dec-2014 | 6:41PM
Comments:
440
Kudos:
2

Norton Compatibility and Windows 10

简体中文 Français Deutsch 日本語 Hi everyone, Windows 10 is now officially released! This article will guide you through the Norton compatibility with Windows 10. BEFORE UPDATING TO WINDOWS 10   Question: I'm running Norton 22.5.2.15. What do I need to do w ...
Blog Post
Author:
Tony_Weiss Admin
Posted:
29-Jul-2015 | 9:49AM
Kudos:
26

Norton Security and iTunes

Admin Edit: Sept 30, 2015:  We have released the  22.5.4.24  product update (Announcement) which contains FIX for this iTunes issue.    Those of you who have applied the HOTFIX manually should revert those changes ASAP  before running Live Update that dow ...
Forum Thread
Author:
Posted:
13-Jan-2015 | 3:03PM
Comments:
396
Kudos:
5

Auto-protect, startup protection and verification of removable media are inaccessible

Hello, I have noticed today that after certain period upon boot up the above stated options are inaccessible. The picture below speaks for itself. Under asterisk there is stated that this settings cannot be changed because of pending remedy actions and th ...
Forum Thread
Author:
Posted:
15-Jan-2015 | 7:20AM
Comments:
235
Kudos:
0
Solved

Can't get rid of splash screen re Windows 10

Admin Edit: A fixtool is available for this issue. Norton Remediation Remover Instructions Every time I start my PC I get a splash screen saying "Install and updated version of your Norton product for Windows 10".  I installed the latest version ...
Forum Thread
Author:
Posted:
02-Aug-2015 | 8:30AM
Comments:
337
Kudos:
1

Forum Login linked with Norton Account Login

Français Deutsch Hi folks, As you may know, with our new software platform comes some new features, and we're excited about a new one available now - Single Sign On. We are linking Forum Accounts with Norton Accounts. For new Norton Forum customers, ...
Forum Thread
Author:
Tony_Weiss Admin
Posted:
24-Jun-2015 | 8:54AM
Comments:
106
Kudos:
10

Users Who Have Issues with Outlook Anti-Spam and Office-Post Here

Hello Office Users Can you please post in this thread the details of your Office and Outlook Anti-Spam Issues.? Please include Norton version, Office version, Outlook version, when this Issue started, any error messages and screen shots if possible. Pleas ...
Forum Thread
Author:
floplot Guru
Posted:
01-Jul-2015 | 11:21AM
Comments:
304
Kudos:
0

Malware Removal Forum Recommendations

I have re-checked all of the original forums that I recommended several years ago, with the following results and addition: Q Malware Removal forum Started by a former member of the Norton forum (Quads) and continued on in his memory by a Norton Guru and ...
Forum Thread
Author:
Posted:
02-Dec-2013 | 9:35PM
Comments:
15
Kudos:
23

Norton Toolbar extension will not be compatible with Firefox 41 ETA fix late October

Norton Community] New post in Blog: Product Update Announcements Norton Community <noreply@nortoncommunity.symantec.com> Today at 9:00 PM Temporarily, the current Norton Toolbar extension will not be compatible with Firefox 41 until we release a fix ...
Forum Thread
Author:
Posted:
21-Sep-2015 | 6:58PM
Comments:
251
Kudos:
2

Norton causing BSOD

ADMIN UPDATE July 7 2016  We have updated some files to address Blue Screen issues. If you are still encountering Blue Screen errors, check the following: The file srtspp.dat  timestamped July 6, 2016  or newer in the following locations: NSBU: C:\Program ...
Forum Thread
Author:
Posted:
28-Jun-2016 | 3:21PM
Comments:
231
Kudos:
4

SONAR and "cloud scanning"

In another thread about Norton Security's idle background activity, a Symantec employee said this:   " Also, NS adds cloud scanning of files, hence your observation of network traffic." I am not familiar with how Norton Security implements ...
Forum Thread
Author:
Posted:
27-Sep-2014 | 9:28PM
Comments:
157
Kudos:
2

Norton 360 Toolbar is crashing Firefox on close

Firefox updatated recently, 37.0.1, i now get random crashes and 90% of the time the browser will crash on close. So i refreshed firefox and started enabling addons, when i enabled 360 toolbar 2014.7.12.7 and restarted firefox, the problem started again, ...
Forum Thread
Author:
Posted:
09-Apr-2015 | 2:28AM
Comments:
192
Kudos:
1

State of the Forums

Hi folks, Our team has been hard at work fixing the issues you've seen on the Norton Community. I appreciate your patience during this very stressful time. I know change is hard, and learning new processes can be frustrating. I am grateful to have su ...
Forum Thread
Author:
Tony_Weiss Admin
Posted:
24-Oct-2014 | 1:34PM
Comments:
252
Kudos:
7
Solved

Windows 10 Build 14316- constant unexpected reboot

eraserutilbootdrv.sys is causing unexpected reboots. Had 5 today already after installing the latest windows insider build. From WhoCrashed; Thu 4/7/2016 5:10:02 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\040716-37390-01.dmp This wa ...
Forum Thread
Author:
Posted:
07-Apr-2016 | 10:58AM
Comments:
256
Kudos:
8

Sandbox

Testing Sandbox I do not need a solution (just sharing information). ...
Forum Thread
Author:
bjm_ Guru
Posted:
16-Sep-2014 | 6:51AM
Comments:
275
Kudos:
0

Norton Security causing high CPU Usage

Norton Security appears to be causing an unusual loading on the Computer's CPU and, by extension, the CPU fan sub-system. I need a solution. ...
Forum Thread
Author:
Posted:
18-Jun-2016 | 10:44AM
Comments:
207
Kudos:
1

Security News

Intel Security, Palo Alto Networks, Fortinet, and Symantec under the Cyber Threat Alliance have probed the net scourge revealing that the attackers are thought to be a single entity. That theory's based on commonalities in the Bitcoin wallets they us ...
Forum Thread
Author:
bjm_ Guru
Posted:
30-Oct-2015 | 6:51AM
Comments:
273
Kudos:
3

Windows 10 Compatibility With Norton Products

简体中文 Deutsch 日本語 As a Norton customer, you are always entitled to  download the latest version  of your Norton product for free during your service period. Existing customers are also entitled to receive free support at  http://support.norton.com. If you’ ...
Blog Post
Author:
Nadia_Kovacs Employee
Posted:
01-Jun-2015 | 7:03PM
Comments:
110
Kudos:
13

Antispam button disappears after updating to Office 365.2016

After updating to Office 365 2016 the antispam button in the Ribbon disappears and does not show up in the "all commands" in the Option window. It does show up as an add in in the Add-Ins section of Options and still get email with [Norton AntiS ...
Forum Thread
Author:
Posted:
23-Sep-2015 | 7:07AM
Comments:
210
Kudos:
2

Please bring back the Network Security Map feature

The current version of Norton Security removed the "Network Security Map" feature that was available in earlier versions. This feature was very handy (at least to me) and I would like to have it available again. mike o'neill I do not need a ...
Forum Thread
Author:
Posted:
11-Jan-2015 | 2:05PM
Comments:
225
Kudos:
59

Norton 2015 (V22) upgrade

I’m interested to know if anyone else is reading this as I am: http://community.norton.com/t5/Product-Update-Announcements/End-of-Availability-for-NAV-PC-Mac-NIS-PC-Mac-N360-Standard/ba-p/1168925. Does this mean that those with current subscriptions to NI ...
Forum Thread
Author:
Posted:
19-Aug-2014 | 11:33PM
Comments:
363
Kudos:
3

Norton toolbar disappears

Hi, I have the latest version Norton 360 using IE11 Problem: The entire Norton toolbar (Icon Norton, Norton Safe Search, This page Is Secure, Access vault...) disappears form the screen when I connect to a  website which contains advertising content. It l ...
Forum Thread
Author:
Posted:
12-Nov-2015 | 11:49AM
Comments:
166
Kudos:
0

Norton Ideas Frequently Asked Questions

A new section of the Norton Forums is now available: NORTON IDEAS! We want to know the great ideas you have for our Norton products. Please submit your suggestions to this new area so other customers can vote for them, ask questions about them, and our Pr ...
Forum Thread
Author:
Tony_Weiss Admin
Posted:
23-Mar-2010 | 10:29AM
Kudos:
46
Solved

Internet explorer 11, freezes whith Norton toolbar

When Norton toolbar/identity safe is linked to IE 11, on windows 10 platform, the browser freezes. I reset in safe mode, and IE 11 operates fine with the Norton linked. Is there a fix. This just started happening on March 8, 2017. so what happened???? Tha ...
Forum Thread
Author:
Posted:
09-Mar-2017 | 2:58PM
Comments:
203
Kudos:
0

Latest Patch for Norton Security failed to install properly

Just ran liveupdate on my Dell XPS 8700 Windows 8.1 PC and it downloaded and installed a patch which required a restart. Clicked restart, PC restarted and rebooted with a Norton needs to restart window. Every time I rebooted same thing. Now on terminal ho ...
Forum Thread
Author:
Posted:
11-Jun-2015 | 10:32PM
Comments:
110
Kudos:
0

norton toolbar(IDS) und firefox 42/43

Hallo Leute, habe soeben einen patch geladen, der die toolbar auf die Version Norton-Identy-safe 2015.5.6.76 bringt, es läuft zwar die toolbar an sich mit safe-search, auf den identy-safe müssen wir uns leider noch, so Info nach Nachfrage noch bis 19.11. ...
Forum Thread
Author:
mainzer22 Guru
Posted:
03-Nov-2015 | 6:15AM
Comments:
164
Kudos:
3