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Re: I can't stay logged in...

Account and Subscription issues are usually (maybe) best dealt with by   www.norton.com/chat ...   Granted there can be other issues at play here.  I'd give Chat a try.... ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
19-Jul-2014 | 1:15PM

A chat with support indicated

A chat with support indicated this was a known issue and was supposed to email me a fix. Related ...
Forum Thread comment
Author:
Posted:
29-Jun-2016 | 7:24AM

How do I access Norton Support Chat quickly

I recently had an issue with NIS. I wanted to access Norton Support and use the CHAT modality ... to resolve the issue. Instead, I had to go through the automated Norton support. Eventually, this failed ... enough so that the CHAT window was made available to me. Five minutes later the problem was solved. Am ...
Forum Thread comment
Author:
Posted:
01-Oct-2011 | 6:14AM

How do I access Norton Support Chat quickly

I recently had an issue with NIS. I wanted to access Norton Support and use the CHAT modality ... to resolve the issue. Instead, I had to go through the automated Norton support. Eventually, this failed ... enough so that the CHAT window was made available to me. Five minutes later the problem was solved. Am ... I access Norton Support Chat quickly Posted: 01-Oct-2011 | 6:14AM • Permalink I recently had an issue ... with NIS. I wanted to access Norton Support and use the CHAT modality to resolve the issue. Instead, I had ... to go through the automated Norton support. Eventually, this failed enough so that the CHAT window ...
Forum Thread
Author:
Posted:
01-Oct-2011 | 6:14AM
Comments:
6
Kudos:
0

Re: Product key

Hi SalguodN,   For account related issues and product key problems, please contact Norton Chat ... . They will be able to resolve this particular issue.   The link...   Norton Online Chat       Ed ...
Forum Thread comment
Author:
Posted:
20-Apr-2013 | 7:52PM

Re: Norton Live Chat terrible transfer problems

as my issues have dragged on far too long and recently have got fed up with being used as a test bed so ... Norton Case Managers can try to figure out why I'm getting these issues. I subsequently found out ... I heard Friday evening that Norton have now issued a Norton Family update, plus patch, to specifically fix ...
Forum Thread comment
Author:
Posted:
15-Feb-2014 | 2:52PM

Re: Blank page from Live Chat URL

As some of you have confirmed, this issue should be fixed. If http://www.norton.com/chat page ...
Forum Thread comment
Author:
Tony_Weiss Admin
Posted:
30-Jul-2012 | 10:26AM

Re: No More In-Program Chat?

Hi, You can use this link for the live chat with our tech team: www.norton.com/chat Also, would ... it be possible for you to let us know what is the issue you are facing with the product? Regards, Prasanna ...
Forum Thread comment
Author:
prasanna_a Employee
Posted:
16-Jan-2012 | 7:24PM

Forgot to add that chat with

Forgot to add that chat with 2nd Live Agent revealed that many other users that raised similar ... issues (NIS 5.8 not working with 10.11) and that the agents in turn have raised this with Symantec. Live ...
Forum Thread comment
Author:
Posted:
08-Oct-2015 | 11:17AM

The Most Common Threats Children Face Online

family uses regularly is also a good idea. Chat Room “Friends” Some predators enter chat rooms or use ... in preventing online scam issues, so be sure to let your children know what the signs are. Also emphasize ...
Blog Post
Author:
Nadia_Kovacs Admin Employee
Posted:
04-Jun-2016 | 12:00PM
Comments:
1
Kudos:
0

I just hat a chat with a

I just hat a chat with a support employee from Symantec about the blue screen issue using ... encryption software. He confirmed that this issue is known and explained: Encryption Software and Norton can ...
Forum Thread comment
Author:
Posted:
21-Jan-2015 | 8:54AM

Hello

Hello Please try customer support for this issue. They are aware of this issue..Please contact ... the free chat program by using this link. http://www.norton.com/chat Thanks ...
Forum Thread comment
Author:
floplot Guru
Posted:
06-Jul-2015 | 9:32PM

Hello

Hello Please contact customer support for activation issues and registration issues ... ..Please contact the free chat program by using this link. http://www.norton.com/chat Thanks ...
Forum Thread comment
Author:
floplot Guru
Posted:
31-Jul-2015 | 10:00PM

Just had Chat with Support. 

Hello raptor789 Just had Chat with Support.  Took all of 5 min.  Chrome 64bit is not supported ... w NIS because there are issues with the Toolbar. So, even if you do not care about the Toolbar.  Support ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
27-Sep-2014 | 3:50PM

Just spent time with Chat

Just spent time with Chat Support.  Support recommends all users stay with Chrome 32bit ... at this time.  Despite updates.  Engineers are still working on issues that reoccur.  All users meaning v21 ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
28-Sep-2014 | 12:31PM

Just spent time with Chat

Just spent time with Chat Support.  Support recommends all users stay with Chrome 32bit ... at this time.  Despite updates.  Engineers are still working on issues that reoccur.  All users meaning v21 ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
28-Sep-2014 | 12:20PM

Just spent time with Chat

Just spent time with Chat Support.  Support recommends all users stay with Chrome 32bit ... at this time.  Despite updates.  Engineers are still working on issues that reoccur.  All users meaning v21 ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
28-Sep-2014 | 12:19PM

Chat with Norton Support 

Chat with Norton Support  would be you best option as they should have record of keys you have. ... Hopefully purchase was from reputable dealer and all is resolved for you.  Regional issues may present.... ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
08-Dec-2014 | 10:53AM

Chat with Norton Support

Chat with Norton Support would be your best resource and recourse for subscription and money ... matters.  Users report positive experience regarding subscription / money issues.  Turn off Auto Renewal Go ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
25-Jan-2015 | 7:49PM

Re: No More In-Program Chat?

Thanks to you both. I somehow missed that URL for chat. My issue is really minor. I raised ... It's an intermittant issue, which is why I was advised to chat the next time it occurred. ... it in this forum previously and was advised to chat with technical support the next time it occurred. Which is how ...
Forum Thread comment
Author:
Posted:
17-Jan-2012 | 10:31AM

Re: N360 - cannot open main window, crashes Norton chat, stops w

Hi Johna, Has there been a solution to this as Im having the same issue and cannot launch the main ...
Forum Thread comment
Author:
Posted:
15-Sep-2008 | 4:01PM

Re: Missing Storage Space - 3hrs on Chat was no help

email address, the one used to login to your Norton services, and I'll get the quota issue looked ...
Forum Thread comment
Author:
wwelty Employee
Posted:
30-Mar-2011 | 3:05PM

Re: Norton Support Live Chat Kudos!

to the folks who took the steps to resolve the issue ...
Forum Thread comment
Author:
bleeper24 Mobile Master
Posted:
17-Feb-2012 | 5:53AM

Re: Cut off from chat

The developer advised no new version had been issued. Nothing heard from Norton, disappointing. ...
Forum Thread comment
Author:
Posted:
15-Sep-2013 | 3:05AM

Re: N360 - cannot open main window, crashes Norton chat, stops w

the issue for you: http://www.symantec.com/norton/support/selectproduct_ts.jsp I apologize if you have ... already contacted support and were not able to resolve the issue. ...
Forum Thread comment
Author:
Tony_Weiss Admin
Posted:
23-Sep-2008 | 5:19PM

Re: Where's my free chat support?

Hi floplot, I very much doubt that turning off email scanning will matter as the issue exists ... Microsoft is a good idea. To all, this issue where Norton email is blocked is not a local problem but exists ...
Forum Thread comment
Author:
Posted:
15-Nov-2011 | 12:14PM

Re: subscription date issues

Thanks floplot Ive just finished my chat session and the extra days have been added to my expiry ...
Forum Thread comment
Author:
Posted:
29-Apr-2011 | 11:46AM

Re: Licence Issue

Thank you so much!! I was looking for an option to chat with someone but couldn't find one! ...
Forum Thread comment
Author:
Posted:
18-Sep-2011 | 9:30PM

Re: Google/Gmail Chat Not Working

for "Google Chat connection problem" reveals a number of issues being reported. My first suggestion would ... Thanks for the additional information. Since Google Chat is not a typical IM platform ... in that it relies upon a browser, I don't know at this point if Norton would be causing the issue. A search ...
Forum Thread comment
Author:
Phil_D Guru
Posted:
25-Mar-2011 | 9:07AM

I would try the live chat

that can deal with subscription issues.   www.norton.com/chat ... I would try the live chat again. You get different response times at different times of day. Last ... time I used chat it was at 10 pm EST and I had no wait at all. The Norton Support are the only ones ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
11-Jan-2017 | 4:00PM