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I would try the live chat

that can deal with subscription issues.   www.norton.com/chat ... I would try the live chat again. You get different response times at different times of day. Last ... time I used chat it was at 10 pm EST and I had no wait at all. The Norton Support are the only ones ...
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Author:
peterweb Guru Mobile Master
Posted:
11-Jan-2017 | 4:00PM

Re: Chat Now link

www.norton.com/chat Let me know if you face any issues. That's a great link with the choice of language and some ... Sym_KeN wrote: No need to worry! If you need to go to the Chat Support, go with this web site: ...
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Author:
huwyngr Guru
Posted:
10-Sep-2011 | 3:58PM

Re: What has happened to my downloads?

Customer Support is the easiest way to resolve subscriptions issues. Chat     or    Support ...
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Author:
bjm_ Guru
Posted:
22-Nov-2012 | 7:47AM

Hi I did an on line chat this

Hi I did an on line chat this morning They admitted to an server issue with the vault ...
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Author:
Posted:
16-Apr-2017 | 11:24AM

Email not sending due outbound scan issue

issues.  When I go to send email for some reason I get an error and will not send the outbound email.  ... issues installing the patch but that finally took.  I had Norton Support work on the issue and they said ... on Tuesday evening everything went to pot..  Has anyone else had this issue or know of a fix that is coming ... not sending due outbound scan issue Posted: 23-Mar-2017 | 8:48AM • Permalink My "send" is working ... fine and I have the same version of Norton Security.  I did have an issue installing it, but after ... 27-Jun-2015 Posts: 7 Solutions: 0 Kudos: 0 Kudos 0 Re: Email not sending due outbound scan issue Posted: ...
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Author:
Posted:
22-Mar-2017 | 7:26PM
Comments:
3
Kudos:
0

Re: Norton Chat Limitations for my 3 PC License

Customer service really are the go-to people for subscription issues.  You can contact them via ... phone, email, or chat.  From what I understand from other users on the forum, chat is by far the fastest ...
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Author:
Posted:
08-Jun-2011 | 1:21PM

Just had a chat w an agent.

Just had a chat w an agent. Apparently Symantec is aware of the issue. ETA: 24-48 hrs. I am ...
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Author:
Posted:
20-Feb-2015 | 10:56PM

Re: Help Please!

Thank you for your reply. I have resolved the issue, live chat was a great help c: ...
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Author:
Posted:
18-Apr-2013 | 12:48PM

Re: Chat Support can't even get 360 anti-spam to work!

issues.  The icon is in the system tray and clicking on it brings it up no probs,  The only issue ... of this crappy application. In the past, I have found it stopped working and when I contacted chat support, ...
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Author:
Posted:
07-Jan-2014 | 3:47AM

Would asking for a specific

Would asking for a specific case number issued during the chat session be a good way to check ...
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Author:
Posted:
31-Jul-2016 | 9:01PM

norton delux freezes up XP desktop- Norton chat Not helpfull!

for providing the information. S:  Are you chatting with me from the computer that has the issue ... Connecting... System:  Your reference number for this chat session is xxxxxxx CB:  Initial ... ? CB:  Using a samsung tab 2 to chat with you. S:  Are you able to access that device on which you want ... 0 Re: norton delux freezes up XP desktop- Norton chat Not helpfull! Posted: 25-Oct-2016 | 12:50PM ... There are several things that could have caused this issue.  floplot Guru Norton Fighter 25 Reg: 11-Apr-2009 Posts: ... 23,707 Solutions: 506 Kudos: 3,617 Kudos 0 Re: norton delux freezes up XP desktop- Norton chat ...
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Author:
Posted:
25-Oct-2016 | 12:43PM
Comments:
3
Kudos:
0

Your best resource and

Your best resource and recourse for Subscription issues is click > Chat with Norton Support   ...
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Author:
bjm_ Guru
Posted:
28-Jul-2015 | 11:41PM

Hi. Contact Support. They can

Hi. Contact Support. They can help with these types of issues. http://norton.com/chat ...
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Author:
F 4 E Guru
Posted:
19-Feb-2017 | 6:01AM

Re: Symantec Chat service

to address an issue and it is contacting them where I am falling down. Until I can resolve the CHAT challenge ... me an idea though, I will attempt to uninstall the CHAT software and start again ...
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Author:
Posted:
07-May-2008 | 11:32PM

Norton Live Chat Support

Norton support led me to an online Live Chat  to resolve an issue.   Is this legit?   Seemed ...
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Author:
Posted:
18-Jul-2010 | 7:47PM

I did chat with Norton

I did chat with Norton support (amazing no reply here since 09 September) and they said ... there is a fix coming out in a few weeks for this issue.   What I found is that it stays low for awhile ...
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Author:
Posted:
20-Sep-2014 | 9:57AM

I chatted with Norton Support

I chatted with Norton Support.  The problem comes from setting the display to 125%.  Changing ... the Control Panel, Display setting to 100% or deleting the Menu Bar in IE solves the issue.  Essentially ...
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Author:
Posted:
29-Nov-2014 | 7:55PM

Thanks I will try chat and

Thanks I will try chat and then see what happens with the 90 days, etc. Also I did get the TRIAL ... I bought NS STILL have the down level NS with the LONG Shutdown issue. They should at least make it current ...
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Author:
Posted:
17-Jan-2015 | 5:13PM

Just finished chat with

Just finished chat with Norton.  They are aware and are working on it.  They suggest using Chrome ... on the Norton web site for updates on this issue? ...
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Author:
Posted:
21-Feb-2015 | 8:02AM

I contacted Chat and after

I contacted Chat and after about 3 hrs of work, they got it up and running again. The final part ... was getting it to work in standard user. It came down to being a "user privilege" issue, according ...
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Author:
Posted:
22-May-2015 | 11:42PM

I went through the chat

I went through the chat function and learned that the server was to be down for 24-48 hours. ... are private.  So bottom line is that no one really can tell me why this issue occurred and especially why ...
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Author:
Posted:
29-Aug-2016 | 2:56PM

Been on to your link: "Chat

Been on to your link: "Chat with Official Norton Support" they have taken over my PC ... identity safe not to work now!!! I have a call back in the next 48 hours to escalate this issue, my guess ...
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Author:
Posted:
19-Nov-2016 | 2:02PM
Solved

Online Chat Service not working.

When connecting to chat, the fields are prepopulated automatically, you just need to enter your ... again. I can proceed no further. Is anyone else having this issue or can help please? I need a solution. ... Online Chat Service not working. Posted: 16-Jun-2016 | 12:02AM • Edited: 16-Jun-2016 | 12:04AM ... • Permalink just tried > Chat with Official Norton Support  > works for me........... stephen lodge ... Newbie 1 Reg: 15-Jun-2016 Posts: 5 Solutions: 0 Kudos: 0 Kudos 0 Re: Online Chat Service not working. ...
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Author:
Posted:
15-Jun-2016 | 11:37PM
Comments:
9
Kudos:
0

Re: Scan deletes exceptions

Thank you. I was able to get my issue resolved through the support chat. ...
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Author:
Posted:
12-Mar-2011 | 11:55AM

Best resource for

Resource for subscription / license issues >please click > Chat with Norton Support  ...
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Author:
bjm_ Guru
Posted:
06-Aug-2015 | 8:54AM

hey Peterweb,thanks a lot but

hey Peterweb,thanks a lot but i got my issue resolved using norton live chat. ...
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Author:
Posted:
05-Nov-2015 | 5:01PM

On-line Chat with Norton

On-line Chat with Norton support yesterday 11/5, they stated weeks to see the update that fixes ... With reference to FF updates, yes that can be a issue for 3rd party support software, but that is a known issue ... understand budget issues, but the worry now is where else are they cutting corners, will the 5 o'clock ...
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Author:
Posted:
05-Nov-2015 | 1:15PM

Re: Norton 360 v 4 upgrade problem

thanks i got my account active thru chat i have tried again i got my issue fixed ...
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Author:
Posted:
12-Mar-2011 | 5:00AM

Re: Norton Utilities - For Use on up to 3 PCs

Talked to "Charlie" by chat and he provided instructions that resolved the issue ...
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Author:
Posted:
08-Jan-2012 | 3:53PM

Re: Need to move Norton 360, replacing PC

Thanks, Chat support was very helpful and resolved my issue quickly. ...
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Author:
Posted:
13-Jan-2012 | 12:29PM