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Re: Scan deletes exceptions

Thank you. I was able to get my issue resolved through the support chat. ...
Forum Thread comment
Author:
Posted:
12-Mar-2011 | 11:55AM

Best resource for

Resource for subscription / license issues >please click > Chat with Norton Support  ...
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Author:
bjm_ Guru
Posted:
06-Aug-2015 | 8:54AM

hey Peterweb,thanks a lot but

hey Peterweb,thanks a lot but i got my issue resolved using norton live chat. ...
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Author:
Posted:
05-Nov-2015 | 5:01PM

No More In-Program Chat?

that means. Nevertheless, my original issue remains, and there seems to be no way to chat. If I click ... I used to be able to open the Norton Internet Security interface and launch an in-program chat ... session with a Symantec technician. Has this gone away? I have a minor but annoying issue with NIS 2012. ... away? I have a minor but annoying issue with NIS 2012. I'd like to chat about it with a Symantec ... ? Posted: 17-Jan-2012 | 10:31AM • Permalink Thanks to you both. I somehow missed that URL for chat. My issue ... options are again available. It's an intermittant issue, which is why I was advised to chat the next ...
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Author:
Posted:
16-Jan-2012 | 7:16PM
Comments:
8
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0

No More In-Program Chat?

that means. Nevertheless, my original issue remains, and there seems to be no way to chat. If I click ... I used to be able to open the Norton Internet Security interface and launch an in-program chat ... session with a Symantec technician. Has this gone away? I have a minor but annoying issue with NIS 2012. ...
Forum Thread comment
Author:
Posted:
16-Jan-2012 | 7:16PM

Re: Norton 360 v 4 upgrade problem

thanks i got my account active thru chat i have tried again i got my issue fixed ...
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Author:
Posted:
12-Mar-2011 | 5:00AM

Re: Norton Utilities - For Use on up to 3 PCs

Talked to "Charlie" by chat and he provided instructions that resolved the issue ...
Forum Thread comment
Author:
Posted:
08-Jan-2012 | 3:53PM

Re: Need to move Norton 360, replacing PC

Thanks, Chat support was very helpful and resolved my issue quickly. ...
Forum Thread comment
Author:
Posted:
13-Jan-2012 | 12:29PM

Thanks for your reply. My

Thanks for your reply. My issue was resolved through Norton support chat. ...
Forum Thread comment
Author:
Posted:
29-Dec-2015 | 8:02AM

Re: Activation Problem

In that case you had better contact our chat support team and they will take care of the issue. ...
Forum Thread comment
Author:
jithinpk Employee
Posted:
15-Sep-2011 | 5:38AM

I have a chat with someone at

the chat.  I was told to wait 24-48 hour to see if the issue gets resolved.  I will now wait, ... I had a chat with someone at Symantec, and I was told to do the same thing: go to Help, then click ... but I don't feel confident this issue will get resolved.  Thank you anyway.  According to my understanding, ...
Forum Thread comment
Author:
Posted:
15-Jun-2015 | 11:23AM

Re: Cannot install on Mac Air running OSX 10.9.2 also have Windo

I GOT A CHAT STARTED AND THE CULPRIT WAS kASPERKY AND THE OPERATOR RESOLVED THE ISSUE THANKS ...
Forum Thread comment
Author:
Posted:
15-Mar-2014 | 11:33AM

Possible conflict with Norton 360 settings and Flash video chat

Not sure if this is the appropriate place to post this issue (first time posting here), ... but I believe there might be a conflict with Norton 360 and Flash on the video chat within Manhunt.net. ...  I'm running the latest version of Flash, and can log in, but cannot view streaming video chat, nor ...
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Author:
Posted:
07-Apr-2013 | 11:13AM

Possible conflict with Norton 360 settings and Flash video chat on adult site

Not sure if this is the appropriate place to post this issue (first time posting here), ... but I believe there might be a conflict with Norton 360 and Flash on the video chat within Manhunt.net. ...  I'm running the latest version of Flash, and can log in, but cannot view streaming video chat, nor ... with Norton 360 settings and Flash video chat on adult site Posted: 07-Apr-2013 | 11:13AM • Permalink Not sure ... if this is the appropriate place to post this issue (first time posting here), but I believe there might be a conflict ... with Norton 360 and Flash on the video chat within Manhunt.net.  I'm running the latest version of Flash, ...
Forum Thread
Author:
Posted:
07-Apr-2013 | 11:13AM
Comments:
2
Kudos:
0

Re: Length of time to wait for chat

that fixed it.  I hate that I wasted time waiting for live chat, but glad that Norton staff came to my rescue ... with a solution anyway.  I don't know if the chat works now or not because without a current problem I'm ... By the way, it wasn't a "allow popups" issue.  Thanks again though! ...
Forum Thread comment
Author:
Posted:
05-Jul-2011 | 5:25PM

Re: Remove Chat program

the Symantec Support Control to chat with others. It can connect only to the authorized technicians from ... Symantec when you need help. So, there won't be any issues with having this in your computer along ...
Forum Thread comment
Author:
Posted:
22-Jan-2009 | 10:06AM

Re: Blank page from Live Chat URL

Hi booksbenji, I've tried to reproduce the issue, but I'm not seeing it with Internet ... Explorer, Firefox, or Chrome. Just to clarify, when you visit http://www.norton.com/chat, you don't see ...
Forum Thread comment
Author:
Tony_Weiss Admin
Posted:
31-Jul-2012 | 10:58AM

Chat with Norton Support   --

Chat with Norton Support  ---- Call Norton Support  24/7 may not be your local ~ see Language drop ... down as required "Try again later" suggest temporary server issue.  Can you sign in to your ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
20-Jun-2015 | 6:55AM

I'm not keep on chatting with

I'm not keep on chatting with technical support as they're always way too keen to want ... not comfortable with allowing that. Please escalate this issue with whoever you can, it's not just me ...
Forum Thread comment
Posted:
20-Dec-2015 | 3:29AM

From doing a chat this

From doing a chat this morning, I was informed they are migrating over to a new website ... and this is the reason for the server issues. I asked about how long and they told me to try again in 24 to 48 hours. ...
Forum Thread comment
Author:
Posted:
29-Aug-2016 | 12:58PM

Unable to get to manage.norton.com- no phone # list or chat help

email and the site to get the download from times out (manage.norton.com) Also, attempts to get chat ... on my current sub. Is there a common issue with manage.norton.com or is this my problem?  I can get ... Unable to get to manage.norton.com- no phone # list or chat help Posted: 12-Jan-2015 | 8:43AM • Permalink ... On this page you have access to Chat or Phone numbers.  If you cannot get through to Support.  PM me.  Click ... on my member name bjm_ EDIT:  Yep forgot ~  Thanks  Chat with Norton Support yank Guru Norton Fighter 25 ...
Forum Thread
Author:
Posted:
10-Jan-2015 | 9:59PM
Comments:
2
Kudos:
0

Would someone PLEASE join my support chat?

After fruitlessly reviewing possible solutions to my issue surrounding a need to add a parent ... Norton Chat service. Despite being number 1 in the queue, after more than ten minutes, a support agent ... Would someone PLEASE join my support chat? Posted: 24-Aug-2015 | 1:21PM • Permalink Hi WilKo, Please ... the answers there, please help me to understand the issue related "a parent to monitor child ...
Forum Thread
Author:
Posted:
23-Aug-2015 | 11:36AM
Comments:
1
Kudos:
0

Norton Live Chat Support

Norton support led me to an online Live Chat  to resolve an issue.   Is this legit?   Seemed ... led me to an online Live Chat  to resolve an issue.   Is this legit?   Seemed strange that the first ... | 10:43PM • Permalink SPS wrote: Norton support led me to an online Live Chat  to resolve an issue ... applications could not find the issue.  And the Live Chat reps seem to have a hard time reading my description ...
Forum Thread
Author:
Posted:
18-Jul-2010 | 7:47PM
Comments:
18
Kudos:
0

Re: N360 - cannot open main window, crashes Norton chat, stops w

to escalate the issue to?- company secretary, director, etc.   and yet to get a reply. If anyone knows ...
Forum Thread comment
Author:
Posted:
22-Sep-2008 | 12:54PM

Re: Having problems setting up the "Chat settings"

for contacting us so that we may evaluate and address the issue. http://www.symantec.com/norton/support/kb ...
Forum Thread comment
Author:
JasonC Employee
Posted:
30-Apr-2009 | 8:53AM

Re: Harrassed by Norton Chat Service Reps--HOW TO REPORT THIS?

Hi kayte, I apologize for the late reply. My team has been doing some research into this issue, so ...
Forum Thread comment
Author:
Tony_Weiss Admin
Posted:
19-Mar-2013 | 5:25PM

Re: Google/Gmail Chat Not Working

is using along with the service pack, that would further help us with diagnosing your issue. Thanks! ...
Forum Thread comment
Author:
Phil_D Guru
Posted:
22-Mar-2011 | 2:38PM

Subscription issues as always

Subscription issues as always are handled via Support.  They have your records.  We do not. Chat ...
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Author:
bjm_ Guru
Posted:
06-Dec-2014 | 1:48PM

Re: Where's my free chat support?

discussed --  the initial difficulty accessing the "chat" mode (SOLVED!) and the somehow related issue ...
Forum Thread comment
Author:
Posted:
15-Nov-2011 | 12:55AM

I'd like to know if the chat

I'd like to know if the chat session posted above by migirons is the real and the official ... position of Norton. One issue I see is that it is clearly written by someone for whom English ... is not their primary language. I didn't know Norton farms out chat to India or wherever.  Is it now true ...
Forum Thread comment
Author:
Posted:
27-Sep-2016 | 7:49AM