• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Primary tabs

Search

Did you mean
what issues

Search results

Re: Norton 360 Upgrade Trial

issues. Chat will be happy to discuss your options re your Norton products. ... Users report NortonLive Chat the easiest & quickest way to resolve account and subscription ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
21-Feb-2013 | 1:12PM

Re: Norton 360 Activation Issue, and SymLMTS.exe messed my compu

Customer Support team can remotely access your system to troubleshoot the issue. You can enter the chat ... I didn't see where you had a chat session regarding this situation; did you only correspond ... with our Customer Support team through email? It might be a good idea to use the Chat feature, and out ...
Forum Thread comment
Author:
Tony_Weiss Admin
Posted:
28-Jul-2008 | 11:56AM

Email not sending due outbound scan issue

issues.  When I go to send email for some reason I get an error and will not send the outbound email.  ... issues installing the patch but that finally took.  I had Norton Support work on the issue and they said ... on Tuesday evening everything went to pot..  Has anyone else had this issue or know of a fix that is coming ... not sending due outbound scan issue Posted: 23-Mar-2017 | 8:48AM • Permalink My "send" is working ... fine and I have the same version of Norton Security.  I did have an issue installing it, but after ... 27-Jun-2015 Posts: 7 Solutions: 0 Kudos: 0 Kudos 0 Re: Email not sending due outbound scan issue Posted: ...
Forum Thread
Author:
Posted:
22-Mar-2017 | 7:26PM
Comments:
3
Kudos:
0

Where's my free chat support?

and a brush over "Frequent Questions" did not resolve my issue, I tried the Chat feature but all ... Is this the kind of chat I'm being offered by Norton as free support for your NIS product? If so, ... On a related issue, if I purchase the 3-user version, how would I do to make the same upgrades in my other ... the "chat" mode (SOLVED!) and the somehow related issue with the email messages coming from Norton (still ... Kudos 2 Stats Re: Where's my free chat support? Posted: 13-Nov-2011 | 2:40AM • Permalink Hi  LinYu2 ... try this link- https://www-secure.symantec.com/norton/support/contact/chat/ivr_chat ...
Forum Thread
Author:
Posted:
13-Nov-2011 | 2:32AM
Comments:
46
Kudos:
0

I had chatted with a Support

I had chatted with a Support rep about this issue a few days back and it left me none the wiser. ... the core issue is why differentiate when it had ALWAYS been a worldwide roll out right up to NIS 2014. So ...
Forum Thread comment
Author:
Posted:
26-Jun-2015 | 4:42AM

Re: Where's my free chat support?

Here is the direct link to the chat www.Norton.com/chat/. Also when you purchase a three user ... of the days you have. That means you will lose the existing days. Once you've sort the licensing issue ...
Forum Thread comment
Author:
Posted:
13-Nov-2011 | 8:07AM

If Andmike's suggestion does

with subscription and payment issues. www.norton.com/chat ... If Andmike's suggestion does not help, you can contact Support via online chat. They can help ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
23-Jun-2015 | 2:12PM

Hello @AG_Lon Contact support

Hello @AG_Lon Contact support through chat they can assist you with correcting your issue ... . http://norton.com/chat ...
Forum Thread comment
Author:
Posted:
21-Apr-2017 | 3:16PM

Re: ad hoc chatting

or software that can make us capable of chatting together? Hi Yamawwad,   As Kelly mentioned, this particular ... post in the  Tech Outpost  board on this issue. It's for 'everything else' technical, ...
Forum Thread comment
Author:
Posted:
22-Aug-2012 | 2:37PM

Re: ad hoc chatting

You're kind of off topic here since this board is for issues/comments regarding Norton ... Mail" or "Pocket PC" to get you started.  I've not used ad hoc for chat; typically ...
Forum Thread comment
Author:
Posted:
22-Aug-2012 | 1:40PM

Re: Missing Storage Space - 3hrs on Chat was no help

I heard from them......I was hoping I could get the issue fixed a little faster. Thanks again ...
Forum Thread comment
Author:
Venkat_J Admin
Posted:
28-Mar-2011 | 3:21AM

Norton Live Chat terrible transfer problems

Guess I'm not the only one getting frustrated with Live Chat. I've had a Norton Family ... problem for days now. Technicians cannot solve it. Every time I contact Norton via Live Chat they say my ... issue [Removed]  has to be escalated to a Case Manager. As soon as I see "transferring ... Norton Live Chat terrible transfer problems Posted: 07-Feb-2014 | 6:39PM • Permalink Hi supersurrey, ... 25 Reg: 17-Apr-2008 Posts: 18,359 Solutions: 606 Kudos: 3,108 Kudos 0 Re: Norton Live Chat terrible ... Posts: 4 Solutions: 0 Kudos: 0 Kudos 0 Re: Norton Live Chat terrible transfer problems Posted: ...
Forum Thread
Author:
Posted:
07-Feb-2014 | 1:33PM
Comments:
4
Kudos:
0

Re: Norton Live Chat Support

SPS wrote: Norton support led me to an online Live Chat  to resolve an issue.   Is this legit?   ... the agent ask you for your permission before gaining access. Our chat support agents will seek your ...
Forum Thread comment
Author:
Venkat_J Admin
Posted:
18-Jul-2010 | 10:43PM

Re: Upgraded to 6.2.1.5, online backup says 0kb

for solving issues. You can contact them at http://www.norton.com/chat ... Try contacting Norton Support via the online chat option. They have an excellent reputation ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
25-Jul-2012 | 1:47PM

Re: norton utilities 16

issues. You will find them here   www.norton.com/chat ... I would suggest you contact Support via online chat. They have the tools necessary to fix most ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
20-Aug-2014 | 12:11PM

Re: Norton Live Chat Support

not find the issue.  And the Live Chat reps seem to have a hard time reading my description of the problem ... OK, I trust that the Norton Live chat reps are legitimate.    But back to my problem that my ... computer is infected.      I have had a few more chats with Norton reps.    They even phoned me at work ...
Forum Thread comment
Author:
Posted:
24-Jul-2010 | 10:05AM

the CHAT tech did unistall

the CHAT tech did unistall the Dutch version correctly, but he didn't install from my admin ... and Features But it reminded me that some time ago I had an issue with file permissions being blocked  in my ... a mess now. oops! It has created issues on install sometimes, but again I just persist with tampering ...
Forum Thread comment
Author:
Posted:
06-Mar-2015 | 3:31AM

Actually chat is not a waste

Actually chat is not a waste of time, agree that in the chat box itself no solutions may be had, ... but it does document the issues, not saying Norton will care, but without it they definitely won't.  ... Watch what happens if / when these chats start to number 10's of thousands.  One of the things ...
Forum Thread comment
Author:
Posted:
09-Nov-2015 | 12:16PM

I tried chat, then this board

a communication issue between not knowing about this board, the chat engineers claiming that NSBU ... I tried chat, then this board, then US telephone support until I found an interested, ... knowledgeable support engineer by phone. After my speech, then a review of previous chats and this board, he ...
Forum Thread comment
Author:
h
Posted:
22-Oct-2014 | 11:59AM

Re: online backup issues with large files

be to contact support via chat. ...
Forum Thread comment
Author:
Posted:
16-Oct-2009 | 6:37AM

Re: 360 License Issues

Hi Tom, Thanks for posting back with the good news and glad to see that Customer Service chat ...
Forum Thread comment
Author:
Posted:
25-Oct-2009 | 8:51AM

Re: Identity Safe Password Issue

Hi, Please contact customer support http://www.norton.com/chat and see if they can assist Thanks ...
Forum Thread comment
Author:
Posted:
16-Apr-2013 | 5:18AM

Re: can u help me with billing issues?

Welcome, Please try customer support here; http://www.norton.com/chat Keep us posted ...
Forum Thread comment
Author:
Posted:
25-Feb-2013 | 9:46AM

Hello JamesDW

who handle registration issues. Please come back and let us know how you made out. If the chat session ... Hello JamesDW I would recommend that you have a chat with customer support since they are the ones ... happens to solve your issue, could you please click on the post which solved your issue?.Please contact ...
Forum Thread comment
Author:
floplot Guru
Posted:
31-Aug-2015 | 6:00PM

Re: Where's my free chat support?

window"...  I must add that after getting successfully to a chat with a Norton representative by following ... this suggestion, my issue is resolved.  After I finished, I went back and tried this same link by clicking it directly ... this: "Chat with an agent, Select language, Select product, Go!" --  then "Support, ...
Forum Thread comment
Author:
Posted:
14-Nov-2011 | 1:49AM

Re: New subscripton - Exceeded number of allowable installations

Hi, The best option would suggest is please contact our chat support team at www.norton.com/chat ... they would assist you on this issue. Regards, Prasanna ...
Forum Thread comment
Author:
prasanna_a Employee
Posted:
11-Jan-2012 | 9:23AM

Re: Unable to Manage device via Norton Mobile Security website

click on the link below for Norton Support Live Chat- www.norton.com/chat Explain your issue ... Hi mskh There is the option of chatting with the Norton Support Live Chat staff for free via ... the web 24/7. This sounds like a strange account issue that you have for the paid version of NMS. You can ...
Forum Thread comment
Author:
smithy Guru Mobile Master
Posted:
05-Mar-2014 | 3:28AM

Re: Error: "5013,3" appears on Norton 360 Version 5.0

Please contact Norton Support through LiveChat: http://www.norton.com/chat The Support ... will be able to resolve this issue for you. Thanks, HarryP ...
Forum Thread comment
Author:
HarryP Employee
Posted:
15-Dec-2011 | 8:03AM

As this appears to be a

As this appears to be a subscription issue, you should contact Support via online chat ... at www.norton.com/chat They have the tools to verify and correct subscription errors. ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
25-Aug-2015 | 2:13PM

Re: renewal issue

Hi, please contact Customer Support. The easiest and fastest way is the free Online Chat: https ... ://www-secure.symantec.com/norton/support/contact/chat/norton-chat.jsp?chatexp=cs&dept=cs&pvid ...
Forum Thread comment
Author:
PapauZ Guru
Posted:
06-Jul-2011 | 11:21PM