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Cannot add Norton 360 to my Android Phone

I had a subscription to Norton Mobile Security on my phone, and the subscription expired. I have an existing Norton 360 subscription on my PC with two licenses available, so instead of paying $40 to renew the mobile security I wanted to add Norton 360 to ...
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09-Mar-2019 | 2:47PM
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Norton Mobile Security is not available in Google Play

Hi all. Recently i bought a premium version of Norton Security pack. Mostly to get an access to 10 devices to protect my home notebooks and mobile phones. What i did? I started to run a programs on my both notebooks- everything went well. Next i did an in ...
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Posted:
25-Feb-2019 | 11:55AM
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7
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1
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ZEPETO marked as PUA in Google Play Store

I am wondering what "unusual behavior" the ZEPETO app has that makes it a Potentially Unwanted App. I haven't downloaded it because Norton Mobile flags it as a PUA in the Play Store. I need a solution. ...
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22-Feb-2019 | 2:00AM
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Announcing Norton Snap 2.2 update for Android

We have released Norton Snap 2.2 update for Android customers via Google Play.  Please refer  Norton Snap 2.2 for Android has been released!  Product Update Announcement for more details.  I do not need a solution (just sharing information). ...
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Author:
Sunil_GA Admin
Posted:
21-Feb-2019 | 4:49AM
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Error Code 910

Hi, My mum has a Samsung Galaxy tab 3 tablet and her norton mobile security has disappeared from it. I have tried to reinstall it from Google Play store, but keep getting a error code of 910. I also have a Norton account and have tried to install my accou ...
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18-Jan-2019 | 12:43AM
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2
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Problem Installing VPN on Tab 2

VPN is included in my recent purchase of Norton. However, when I tried to install it on my device payment information was requested. I've already paid. Also Norton constantly "stops working". Please help. Thank you. I need a solution. ...
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02-Jan-2019 | 9:24AM
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App advisor and Wireless Access Point

I have a problem when using Mobile security App advisor to pre-scan a App on Google play before I download it onto an android device. It only occurs when my device is connected wirelessly to a Wireless Access Point. Instead of indicating if a App is " ...
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31-Dec-2018 | 2:41PM
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5
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Norton Clean App deleted my pictures!

I uninstalled a photo editing app (Pixlr) and I got a notification from Norton Clean App asking if I wanted to remove any residual files. I clicked Yes, thinking it meant cookies and stuff, and it deleted ALL MY PICS I edited from my phone! I need them ba ...
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10-Dec-2018 | 5:46AM
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Norton Secure VPN on Android- False Subscription Expiration

Hello, My Secure VPN App on my Android device has stopped working. It displays a warning that my subscription has expired, when in fact it has not. I have tried 1. re-installing (twice). 2. Hitting the "renew now" button. It has me log in, then ...
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03-Dec-2018 | 4:55AM
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10
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Announcing Norton Clean 1.4.2.72 update for Android

We are releasing  Norton Clean 1.4.2.72  update for Android.   Note:  This update is being released in phased manner. Please see  Announcing Norton Clean 1.4.2.72 update for Android   Product Update Announcement blog for release details.  I do not need a ...
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Author:
Sunil_GA Admin
Posted:
20-Apr-2018 | 11:31AM
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NMS 4.3.0.4223 question

Greetings all! It's been a while since I last dropped by with a question... It appears that the only way to determine the version of Virus Defs and of MSE Config that your NMS product is currently using is to look back through the NMS Activity Log (h ...
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19-Oct-2018 | 12:49PM
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3
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editing Personal info in Account Setings

How do I change my personal info? I don't need to change either my password or my subscription status but, those seem to be the only things that can be edited. I need to access the list or area that has "compatible Devices". I need to add m ...
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26-Sep-2018 | 9:28PM
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Norton's Googgle App Lock Forgot Passcode Process?

I can not access my app with passcode.   I need assistance. I need a solution. ...
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26-Sep-2018 | 4:12PM
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Norton Mobile Security 4.3.0 for Android

Tell me if I'm missing something here. Google play shows the current version 4.2.1.4181 yet the release thread shows the update is available. Was this update pulled from USA Google Play for some reason? Phased release I know, it should be showing as ...
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Posted:
25-Sep-2018 | 2:36PM
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4
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Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5  update for iOS and Android with new user Interface(UI) released for all supported languages.  Please see Norton WiFi Privacy 2.5 update for iOS and Android​   Product Update Announcement for more information I do not need a soluti ...
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Author:
Sunil_GA Admin
Posted:
20-Mar-2018 | 4:04AM
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Solved

Norton Applock not available in SG Google Play Store

as topic. can help to make it available in SG Google Play Store please? Screenshot_20180105-210819.png I need a solution. ...
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Author:
Posted:
05-Jan-2018 | 5:10AM
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5
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WPA/WPA2 PSK

My Galaxy S7 is using WPA/WPA2 PSK encryption on my home wifi. If I open the WiFi Privacy app it says that my connection is unsecured. I thought it was only for WEP or no encryption? Anybody else see this? Thanks! I need a solution. ...
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Author:
Posted:
10-Nov-2017 | 8:18AM
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4
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App locker- allow fingerprint to unlock phone but different fingerprint for app locker?

I am wanting to put Norton App Locker on my daughters phone so I can limit her access to certain apps. She currently uses her fingerprint to unlock her phone, when I setup the app and have fingerprint enabled it allows her to use her fingerprint to access ...
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Posted:
14-Sep-2017 | 8:53AM
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9
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Norton Clean App (Android) doesn't remove bloatware

Norton mentioned that it's Norton Clean, Junk Removal app removes bloatware as well. But it doesn't even shows bloatware in the app.  Either remove uninstall bloatware from description or fix the issue.  My Device- Nokia 6  Thanks Yogesh I need ...
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Posted:
02-Sep-2017 | 4:23AM
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8
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App Lock Bug- How to bypass and delete the App Lock app

Here is how I bypassed the App Lock and gained access to all of the apps and delete the App Lock app. Using a Motorola Moto G5 Plus Android 7.0 (I don't think this is a vulnerability in prior versions) 1) Installed the app. 2) Set the app to give acc ...
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Posted:
06-Aug-2017 | 11:29AM
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BUG: Norton app lock locks also folders with same application name

Hi, the Norton App Lock seems have a bug so if I decide to lock SMS and I have a folder called with the same name of the app SMS also the folder will be locked from the code. In my Italian phone I asked to lock "Messaggi" but I have also a folde ...
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Posted:
08-Feb-2018 | 1:44PM
Comments:
14
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Norton Clean

My Norton Clean is not erasing my temp files, in less than a week the file back, I do not know what reason Digitalização 25 de jun de 2017.pdf I need a solution. ...
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25-Jun-2017 | 9:14AM
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App Locker Very Unsecure

Hi, I installed Norton App Locker which is an unbelievable great and free App! BUT It is so easy to get around by booting up in safe mode?!?!?!?? What is the point and can this be fixed or that this password should block safe mode or something of the sort ...
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21-May-2017 | 6:53AM
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7
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Norton App Lock removed from Android Store?

Good Morning, As a company we run several Android tablets. We use Norton App lock to lock these down for our employees. We have noticed that this is no longer on the Google Play store, despite an update being advertised 2 weeks ago. Has this been removed? ...
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Posted:
18-May-2017 | 1:53AM
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Norton Clean 1.3.0.47

The program works but it incorrectly recognizes the memory capacity. Sony xz premium, 64GB built-in memory, 64Gb SD card. internal app shows: 64build in, 18.77 GB used (29%). SD card total 63.83, 2.10 Gb used. Norton shows: 128 total internal memory...85, ...
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Posted:
27-Oct-2017 | 3:28AM
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17
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WiFi Privacy

WiFi Privacy is blocking Wordnik. Anyway to fix that? Android. I need a solution. ...
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27-Sep-2017 | 4:55PM
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11
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Viber detected as malware

Viber detected as malware. Very weird. Both NMS and viber are latest versions from google play store, and liveupdate was run prior to scan I need a solution. ...
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Author:
Posted:
02-Sep-2016 | 4:42AM
Comments:
11
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2
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False Positive? for Khan Academy app on Android M (Nexus 6P)

After the 20160902009 virus definitions update, Norton Mobile Security flags my Khan Academy app as having malware. I think this may be a false positive. Neither Malwarebytes Anti-Malware nor Avast Mobile Security flag the Khan Academy app. This false pos ...
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Author:
Posted:
03-Sep-2016 | 5:20AM
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5
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Norton Clean wird für meine Geräte nicht angeboten

Hallo zusammen, Wir haben 4 Geräte Nexus 5x, Pixel C mit 7.1.2 Nexus 5x, Pixel C mit Android O Auf keinem der Geräte ist es möglich, Norton Clean zu installieren, da die Geräte laut Google Play nicht kompatibel sind. Was kann ich tun? I need a solution. ...
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Posted:
01-Jun-2017 | 12:30PM
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7
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Norton App Lock feature request

Norton App Lock is an indispensable part of my security strategy for all my Android devices. I like that I can lock down sensitive apps without making it inconvenient to access all the rest of my apps. It's much better than locking down the whole dev ...
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Posted:
27-May-2017 | 3:32PM
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4
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