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Norton Mobile Security- is not a supported browser for Norton Family?

I keep receiving the information, that Norton Mobile Security is not supported by Norton Family. So it can't be monitored. Is this information correct? What browsers are supported then, if not yours? I need a solution. ...
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24-Mar-2019 | 1:20PM
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UPNP alerts

We've just installed Norton Family on the kids machines and I'm trying to suppress an alert. The blocked website alert comes up with: http://unifi:8080/upnp Which is the UPNP port of our home router (Unifi). I've been trying to add that add ...
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22-Mar-2019 | 8:46PM
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Family Control Settings

I need to set my software settings to local time (Eastern Standard time) for family control. How can I accomplish this? I need a solution. ...
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26-Feb-2019 | 7:28PM
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2
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Norton Family

A child can turn off the Norton family extension in chrome (incognito mode) and can bypass Norton Family? Is there is a solution to this issue? Makes Norton Family completely useless. My daughter's laptop has Windows. I need a solution. ...
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24-Feb-2019 | 4:04AM
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Norton Family VPN Preventing Use of Cellular data on T-Mobile iphone

I have 3 iphone 6s phones that have Norton Family installed. Two are on a T-mobile plan and one is on Cricket (the Cricket phone works fine). The two on T-mobile can access the internet and utilize apps that use data ONLY while connected to wifi. When the ...
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29-Dec-2018 | 9:25PM
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3
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iOS12 Screen Time settings overlap with Norton Family

Just sharing- hit an unexpected problem when setting up new iPhone for child.  Accidentally imposed severe iOS Screen Time settings that prevented Norton Family and many other apps even appearing on iPhone home screen.  Problem appeared to come from Norto ...
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26-Dec-2018 | 1:33AM
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No longer monitoring web use in Firefox (windows 10)

We've recently discovered a problem where NF is not monitoring web use, or blocking relevant sites, in Firefox. Time restrictions are working, and web monitoring works fine in other browsers (I tried Chrome), but not in Firefox. I have enabled the Fi ...
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21-Dec-2018 | 9:23AM
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Norton Family not working as expected

Hi, I am having issues with Norton family. I installed Norton Family on my son's phone to monitor activity and block certain categories. However, my weekly report says there was no activity on my son's phone (that would be a miracle) and the cat ...
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11-Dec-2018 | 11:15AM
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3
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Bogus Norton Pop-up asking for permission to share password vault info

Hi all; As soon as I logged onto my home page (Norton Safe Search) I saw a pop-up asking for Norton to anonymously share my password vault info to improve Norton's service provision. I reported this anomaly to Norton (Live Chat) and thought I'd ...
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26-Oct-2018 | 5:29AM
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Block Search Terms

Is there an editable list of search terms that I can have Norton block?  Let's say I don't want my kids to search for anything having to do with "tractors"; can I add that word to the list so they can't search for it? I need a sol ...
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09-Oct-2018 | 10:34AM
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URL's not blocked in Search

My child has discovered that typing in various inappropriate terms into the search bar does not get blocked.  He can get image results and can download them as well.  In fact we have *.google.com blocked using Norton Family but it is still allowed in the ...
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27-Sep-2018 | 1:59PM
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Kids able to turn off / get around Norton Family- application error

Is there a solution to this yet? My kids have found an error / loophole that allows them to get around Norton Family, so that all web monitoring and time monitoring are disabled, as if NF is not installed. When they go to turn off their computers, dependi ...
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Posted:
31-Aug-2018 | 2:04AM
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6
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activities list no longer allows us to add a URL to the allowed list

The latest portal for Norton Family no longer allows the URL for a blocked site to be added to the allowed list. Now you need to copy the URL, click into the "house rules" area, scroll down to the "allow" field, paste it in and save.   ...
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Posted:
26-Aug-2018 | 7:05AM
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4
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iOS Device Management Profile

My son recently discovered that he can delete the iOS Device Management Profile.  After deleting the profile, the Safari browser is re-enabled and all configuration settings are no longer applicable (e.g. time supervision, web activity, etc).   Although I ...
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Posted:
18-Aug-2018 | 3:59PM
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Barry Cannon

I do not need a solution (just sharing information). ...
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09-Aug-2018 | 9:30AM
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Kids able to turn off / get around Norton Family- application error

My kids have found an error / loophole that allows them to get around Norton Family, so that all web monitoring and time monitoring are disabled, as if NF is not installed. When they go to turn off their computers, depending on what else is open and how t ...
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Posted:
23-Jul-2018 | 6:56AM
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1
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Solved

Norton Deluxe Subscription Problem

Hello everyone, I have subscribed to Norton Deluxe that is supporting up to 5 devices. The payment is shown in my Norton profile in "Order History" tab. I also received an email regarding the payment and subscription. Subscription is validated o ...
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Posted:
12-Mar-2018 | 1:42PM
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Notifications about device named "Uninstalled" cannot be deleted

Hi, I just downloaded and upgraded NF to the latest version on my son's Windows 10 laptop. As part of the upgrade process, the previous version uninstalled itself and I had to reboot to finish the upgrade. Now on the NF web portal, I see several noti ...
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Posted:
16-Dec-2017 | 8:04AM
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No activity showing the last days

Hi Norton Family does block activity outside of hours or forbidden sites but: I don't have any activity in my reports for the last 6 days whereas I know there's been (I've tested myself sites, apps, videos...). I have the impression time su ...
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Posted:
30-Mar-2018 | 8:55PM
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9
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Family Spontaneously Accessibility turned off in child’s device- Getting No Data

Hello, I recently installed Norton Family on my son's Android 7.0 BLU R2 LTE and so far, it has simply not worked.- I followed installation guides, added my son's profile, installed the app on his phone, got the "Installed Successfully" ...
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Posted:
28-Mar-2018 | 9:15AM
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3
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Profile enhancement to enable 'House Rule Sets' e.g. for Leisure Time, Study Time, Holiday, Project XYZ,...

House Rule Sets When I come to think about 'house rules' I miss a feature that allows to orchestrate them with a feature I'd like to name ' House Rule Set ', e.g. Study Time, Leisure Time, Holiday, Project XYZ  or  Travel.  Requir ...
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22-Mar-2018 | 11:21AM
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Solved

How to prevent "norton family" module switch off

Hi, I would like to know how to prevent my child to switch off the "norton family" module in Firefox. Regards XAA I need a solution. ...
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Posted:
07-Oct-2017 | 3:19AM
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2
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Solved

Reddit nsfw

Reddit is listed as a safe site and all subreddits are available for viewing. Norton only shows "reddit.com" as the page viewed so there is no way of knowing if pornography was viewed on reddit. I need a solution. ...
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Posted:
05-Sep-2017 | 6:45AM
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2
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FaceBook Monitoring Not Working

Norton Family is not showing our child's FaceBook activity.  It only shows that FaceBook has been logged into, but does not show what individual FaceBook pages have been visited.  He is using FireFox and Chrome browsers on a Windows 7 PC.  We have hi ...
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Posted:
14-Feb-2018 | 4:21AM
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4
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Interdire ou surveiller navigation privée sur navigateur google et autres

Bonjour,  je cherche un moyen de bloquer l'utilisation des modes privées sur les navigateurs edge google etc afin que mes enfants ne passent pas outre les regles d'utilisation fixées avec norton family?  Merci d'avance  I need a solution. ...
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02-Jan-2018 | 10:49AM
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Connect Safe and Browser Insecurity

Been using the ConnectSafe DNS for several years.  Problem is, while I can block the Porn/Mature sites with the appropriate DNS entry on my router; this does not suppress Porn images from surfacing under a Bing, Safari, Google search etc.. I've been ...
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30-Nov-2017 | 4:24PM
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Norton Family Extension deleted from Chrome in child's account, Windows 10

My teenagers have deleted the Norton Family extension in Chrome under their accounts on my Win 10 machine.  It's very easy to do.  I would think there was a way to prevent this from every browser-savvy child when the software is installed. Therefore: ...
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Posted:
11-Jan-2018 | 10:21AM
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Norton family not reporting activity to server

On my Daughters computer, running Windows 10 it seems to be working and blocking stuff according to the rules, but I am not getting notifications and no activity reported to the server. This happened before and I had to reinstall Norton Family on the mach ...
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Posted:
02-Jan-2018 | 10:13AM
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Save variations of house rules

I am using Norton Family on all of the devices my kids use. When we are home, the time allowance for their tablets is very strict, but when we travel, I loosen up the restrictions a lot. It takes me a long time to set everything up for traveling, and then ...
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Posted:
21-Dec-2017 | 7:00AM
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1
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Norton Family- nothing appears to be working!

I've just installed Norton Family on my PC and my daughter's phone, however nothing she does on it appears to be logged and I cannot find the phone's location.  When I press 'Locate Now' on the website, I get a message saying  ...
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Posted:
19-Dec-2017 | 6:39AM
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