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Cannot start Norton UI from tray, desktop and command line

Dear all, Sometimes last half year (once per month, for example- as I could remember) I can't launch Norton Security from system tray and from desktop, and windows defender looks like activated.  After downloading and running Norton Remove and Reinst ...
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21-Mar-2019 | 4:10PM
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5
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Norton Internet Will Not Open

I have Norton Internet installed on my Windows 10 laptop and have not had any problems with it for years until this week.  I tried to open Norton and it would not.  The icon on the start menu was grayed out but the desktop icon was normal.  I contacted te ...
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Posted:
23-Feb-2019 | 6:51PM
Comments:
14
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How to restart Norton user interface

While configuring a backup on my Windows 10 PC with the latest version of Norton Security Premium, the Norton user interface crashed.  I attempted to restart it by clicking on the Norton Security icon, but it wouldn't start.  The Norton processes, as ...
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Posted:
17-Feb-2019 | 8:54AM
Comments:
6
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Norton Internet Security disappears after each pc reboot WIN 10

Norton Internet Security disappears after each pc reboot WIN 10 Every time I boot my pc Norton disappears and I have to run the uninstall/reinstall prog..very annoying..any suggestions as how to resolve this..I spent 2 hrs with support and he remote acces ...
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Posted:
15-Feb-2019 | 5:51PM
Comments:
13
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VPN won't connect on Mac

I have Norton 360 installed on my MacBook Pro (running macOS 10.14.3).  My home WiFi network is password protected and secure.  When I reboot my Mac, I can establish a VPN via Norton 360, but it usually lasts less than 24 hours.  After that, I can no long ...
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05-Feb-2019 | 2:07PM
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application error (0xc00000005) when trying to download Norton

I removed Norton Security with the Norton Uninstall Removal Tool, but when I try to Reinstall Norton downloading from my account I get the message 'application error (0xc000000005)' and my only option is to select ok to close the application. I ...
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Posted:
29-Dec-2018 | 4:11PM
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3
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Secure VPN won’t connect to server (8) & (1009)

I have followed the procedures in the FAQ to no avail (uninstall & install), the Secure VPN will not conect to the VPN server from my iPad Pro. It does connect on my iPhone, but it tells me all the seats on the license are used up. Of course the licen ...
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Posted:
07-Dec-2018 | 7:26PM
Comments:
9
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Norton 360 access problem

I have Norton 360 on Windows 10, and Chrome is my default browser. I'm getting a message saying that my trial version has expired when my subscription has at least six months to run. When I try to activate the subscription, I get a message saying tha ...
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Author:
Posted:
21-Nov-2018 | 7:11PM
Comments:
1
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Norton VPN not working on ipads

We recently purchased Norton VPN so we could access NSW TAB from Indonesia. Put program on two ipads and one samsung android tab.  Both ipads told us they were active and our location was not shown. We tried to contact NSW TAB and both ipads showed....due ...
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Posted:
03-Nov-2018 | 5:34AM
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1
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1

Problems running NS on 8 yo notebook

Lately I have been having trouble with Norton security on my 8 year old notebook. the client side doesn’t load after installing live updates.sometimes a reboot did the trick, but lately not even that works. win 7 home premium (SP1), 4gb RAM, 64 bit, 2.5GH ...
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Posted:
04-Nov-2018 | 8:27AM
Comments:
11
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1
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Where do I even begin

So, I have been a Norton customer for many many many years. Going back to the 1990's, I have purchased your products, renewed subscriptions, and have even highly recommended Norton Antivirus to friends, colleagues, random people I meet, pretty much i ...
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Posted:
28-Oct-2018 | 7:41PM
Comments:
15
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how to restore from backup

Just purchased Norton Security premium. Installed on my desktop couple days ago.  I did run Backup. Now I get to use this feature (I hope). Just started the desktop and it will not boot.  It says a boot file is missing. The trouble shooting options just r ...
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Posted:
27-Oct-2018 | 7:17AM
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2
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Cannot activate Norton Security on my iOS device

I have been trying to activate Norton Security on my iPhone. I have Norton360 on my windows10 computer (2 devices used with 1 available). I followed the steps to extend protection to my iOS device got the email and downloaded Norton Security to my phone b ...
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Author:
Posted:
15-Oct-2018 | 11:56PM
Comments:
2
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3
Solved

Norton message about a patch restart, then says Norton offline.

How do I fix this, or do I uninstall/reinstall my Norton?  It worked fine yesterday, until I ran an update. Now I get the message patch installed please restart computer. I did that but still will not open.  At one point it said error Norton 8504,101.  I ...
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Posted:
13-Sep-2018 | 7:30PM
Comments:
3
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Cannot Install Norton

I've had issues with windows updates, but did not download the current problematic one. This started happening last week when I was unable to change anything regarding updates, everything was greyed out. I noticed the issue while gaming, my gaming sl ...
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Posted:
12-Oct-2018 | 12:03PM
Comments:
4
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Norton GUI lässt sich nicht öffnen

Hallo zusammen, in regelmäßigen Abständen (zuletzt heute Morgen) habe ich das Problem, dass die Norton GUI nicht aufgerufen werden kann. Das Norton Icon ist im Tray aber wenn man draufklickt passiert nichts. Auch ein Rechtsklick bringt kein Kontextmenü o. ...
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Posted:
11-Oct-2018 | 6:51AM
Comments:
1
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1

Noton reports subscription expired, but account ok until 11/5

Hello, I have the most recent version for Windows 7 (can't access version number) It reports that the subscription is expired, but I have until 11/5/18! Do I need to reinstall? I need a solution. ...
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Posted:
15-Sep-2018 | 9:22PM
Comments:
1
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Norton Boot Recovery Tool Error

How do I fix this screen when I load up Norton Boot Recovery? 20180915_113236.png I need a solution. ...
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Author:
Posted:
15-Sep-2018 | 9:46AM
Comments:
5
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New update 22.15.1

 My Norton stopped working or that seems attached some screenshots try to open it but does not respond, open the container folder and saw folder with the new version 22.15.1 I like to feel safe so I do periodic tests and discovered that I can test my anti ...
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Author:
Posted:
12-Sep-2018 | 7:56AM
Comments:
12
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1
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1
Solved

Norton will not load

Twice In the last 2 weeks when I have gone to open my Norton Secrity to update it in the morning and it will not open I then found Windows virus has taken over my computer during the night WHY cant find any reason for it so I did a uninstall/reinstall and ...
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Author:
Posted:
11-Jul-2018 | 8:58AM
Comments:
4
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Norton Stopped after Windows Update

I'm running a valid subscription of Norton Security. Yesterday Windows 10 did another update to my Laptop. And after the Win10 update finished, Norton Security stopped running and I could not get it to start. I've had this happen once in the pas ...
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Posted:
19-Aug-2018 | 8:02AM
Comments:
8
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1

New virus disables Norton

Contracted something that changes registry, permissions,keeps norton products from starting,6 Heur. processes running (as found by beeping computer's rkill program), changes proxy setting so power eraser won't update/run, added 632 PUP enties to ...
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Posted:
19-Aug-2018 | 3:30AM
Comments:
3
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Norton Main Window Transparent

Greetings, I am currently having an issue with Norton where, when I try to bring up the main window for Norton, it comes up transparent.  I also found that if I minimize it and reopen it and wait a few seconds, the window will close itself.  Occasionally, ...
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Author:
Posted:
28-May-2018 | 7:26PM
Comments:
10
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1
Solved

Norton uninstall and reinstall

For a few days I've been having messages saying that Norton has encountered a problem and needed to quit, and in response I rebooted the PC. Today it told me that it needed to uninstall and reinstall. The uninstall seems to have started, but nothing ...
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Author:
Posted:
11-Apr-2018 | 1:19PM
Comments:
15
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server error we're working to resolve an issue that prevents us from completing your request. try again later. (-6)

Just bought a key and updated the product, got this blocking screen message "server error we're working to resolve an issue that prevents us from completing your request. try again later. (-6)" while trying to activate. Does any one have an ...
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Author:
Posted:
17-Jun-2018 | 9:09AM
Comments:
11
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2
Solved

Norton WiFi Privacy Icon Won't Open

(I have done research for a solution to this problem, but the Internet is filled with all types of different solutions that seem extreme to me.) Hello. I installed the Norton WiFi Privacy on my Windows 10 desktop computer. It installed the Norton WiFi Pri ...
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Author:
Posted:
19-Jan-2018 | 11:35AM
Comments:
3
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renew online nothing but problems

im going nuts ive had nothing but ongoing problems with premium 3 devise. its on tablet mobile and computer  cant sign in tablet and mobile brought online norton just realised its same serial number product key of exspired security. i feel stupid wasteing ...
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Posted:
15-Jun-2018 | 5:16AM
Comments:
2
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Norton won't work on second device?

I'm extremely disappointed with Norton right now. A few months ago I've installed it on a second device. My license is good for up to 10 Devices, but just yesterday the whole thing messed up with all these error messages about "Your device ...
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Author:
Posted:
12-Jun-2018 | 4:24PM
Comments:
1
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Solved

Can't view WIFI Privacy dialogue box

I installed Norton WiFi Privacy on my Win 10 computer yesterday.  When started, the icon appears in the running programs in the right hand side of the taskbar like most programs.  When I left click on that icon, another icon appears in the taskbar where r ...
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Author:
Posted:
30-Dec-2017 | 1:12PM
Comments:
7
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0
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Disc optimizing overwrites Norton

When disc optimizer rearranges data on the disc it somehow manages to overwrite Norton 360 itself, The result means that the uninstall and reinstall program has to be run which is time consuming and very annoying.  So this falls between needing a solution ...
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Posted:
10-Jun-2018 | 1:53AM
Comments:
1
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