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SCAM Phone Support Report

Suspected Norton Tech Support SCAM Caller cold called from: 888-297-2383 x-3008. Said he was from Norton Tech Support, but refused to give name. Said he was located in Oakdale Pa. Had pronounced middle-eastern accent (to my ear). Kept asking him for more ...
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Posted:
19-Mar-2019 | 9:08AM
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Scam?

I have received a email supposedly from Norton to change my password but the letter begins "Dear Norton Customer" instead of my name.  Is this a scam to see our passwords or a genuine Norton email? Have You Updated Your Passwords Lately? To best ...
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Posted:
05-Feb-2019 | 2:15AM
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5
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Messages about operating system corruption

I am constantly getting pages pop-open in Firefox with messages that my Windows 10 is corrupted.  The domain name is cloudfront.net.  It seems to happen ever since there was a Norton update and perhaps related to ncolow.exe.  Others on the site seem to po ...
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Posted:
21-Dec-2018 | 4:47PM
Comments:
9
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1
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OFFERCANDO

I keep getting email spams from a source that always includes #OFFERCANDO someplace in the email address and message content. The emails are a variety of offers for loans, surveys, home insurance, etc. When they started a month or so ago, I just marked th ...
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Posted:
26-Dec-2018 | 11:21AM
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FIDO key doesn't let you login on desktop app

My primary 2FA method is VIP Access App and secondary is FIDO keys. And still Norton desktop app doesn't let me login. I was getting error that it couldn't connect to norton server and then auto fix popup and showed me error 8510, 105. Contacted ...
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23-Dec-2018 | 11:34PM
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7
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What the Hell is going on with Norton??

Two weeks ago Norton update hung, and for 12 hours my desktop was a waste. finally downloaded the uninstall/reinstall app on another machine, and my windows 10 machine finally found the USB drive and the uninstall / reinstall worked. Tech support guys cou ...
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Posted:
17-Dec-2018 | 9:38PM
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2
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Website https://www.carpetcleaning.sg/ blacklisted, how to review?

Hi, my domain https://www.carpetcleaning.sg/ has been blaclisted by Nortan.  We have cleaned the website, kindly let me know how to review the website and remove the threat tag. Please support. NortonScreenshot_1.png I need a solution. ...
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Author:
Posted:
05-Dec-2018 | 2:48AM
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3
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Norton 360 access problem

I have Norton 360 on Windows 10, and Chrome is my default browser. I'm getting a message saying that my trial version has expired when my subscription has at least six months to run. When I try to activate the subscription, I get a message saying tha ...
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Posted:
21-Nov-2018 | 7:11PM
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I need help

I just downloaded the app Norton Clean junk removal and it was free blah blah blah and somehow managed to get rid of half my photos. Idk what to do its getting irritating. Im on a Droid Z² force and the app version is 1.4.1.61 Screenshot_20181117-164153.p ...
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Posted:
17-Nov-2018 | 3:42PM
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4
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Possible "Symantec" Phishing Email?

Received an email that looked like a phishing email. Is it legit or not? Here it is: Dear Norton Subscriber! This is to inform you that Annual Subscription  of your Norton protection software will be expiring soon. At the expiration your computer might be ...
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Posted:
29-Oct-2018 | 10:59AM
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3
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Win Erx03

Hi. For the past couple of days I've been getting a "Win Erx03" error on my laptop. It appears in a new window, says that "Firewall has detected thta your windows microsoft system is damaged and irrelevant..." etc, etc whilst blas ...
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Posted:
18-Oct-2018 | 9:09AM
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10
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How do I block Norton spam?

WE all know that Spam is "unsolicited email" (that includes webmail). What gave Norton the right to start sending me scare-mail spam; email designed to scare me into ramping up my Norton with other Norton-$tuff-? Today's Norton scam refers ...
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Posted:
03-Oct-2018 | 9:00AM
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Scammers

Hi guys, if you go to youtube.com, and watch the tech support scams they ALL have one thing in common, no matter if your using the paid, or free version of security software from you computers, and network the scammers are telling you they are unsafe., an ...
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Posted:
16-Sep-2018 | 6:11AM
Comments:
35
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Solved

Bing.com Intrusion Attempts

Is anyone else receiving intrusion attempts being blocked by Norton when visiting https://www.bing.com? I am receiving intrusion attempts verified on two of my PCs. Details: IPS Alert Name: Web Attack: Fake TechSupport Domains 2 Attacking Comoputer: 13.10 ...
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Posted:
13-Jul-2018 | 5:27PM
Comments:
24
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Have virus with phone number 844-xxx-xxxx flashing on screen

Family was using one of our computers, when Norton failed... it went to a screen with a black background, icons of all Windows programs, a blue box with "Call for support +844-xxx-xxxx", a white box with some fine printing that basically said yo ...
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Posted:
03-Sep-2018 | 1:08PM
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5
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Facebook periodically turns to a red and white screen that says it's being blocked by Norton for being malicious.

Every once in a while my facebook screen will change to a red and white screen stating that it's being blocked by Norton because it's malicious.  Didn't seem legit to me.  My scans turn up nothing.  Is this a fake alert and should I be worr ...
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Posted:
19-Jul-2018 | 5:14PM
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3
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Norton Security on PC "Install on Another Device" link downloads link to Norton Core Software in Error...?

In this Situation, it seems that the Option to "Install on Another Device" for Norton Security w/Backup for PC......Tech Support Chat is not being Supportive.....as they Ignore the matter at hand. Have had multiple similar instances where before ...
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Posted:
31-May-2018 | 4:22PM
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3
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Solved

FALSE POSITIVE- site blacklisted, immediate action needed NOW

Suddenly this morning, Norton is blacklisting my commercial website for a file that does NOT exist anywhere among its files or on its server.  The 100% non-existent file that Norton says it doesn't like is /templates/googledrive/googledrive/google/in ...
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Author:
Posted:
13-Dec-2017 | 11:27AM
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7
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SCAM..

just bought a new Norton Licence key....  followed the instructions on the Licence card and logged onto http://www.norton.com/setup which is written on the licence card. on the Norton looking site I was asked to Input my   Name.  Tel no, email, Licence ke ...
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Author:
Posted:
09-May-2018 | 2:12AM
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5
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Red Screen pretending to be from Windows Support

I have been having a Red Screen Pop-Up that states to be Windows support telling me that my computer is infected with an identity stealing virus, or something to that effect. It says not to turn off the computer or try to close the window. My passwords, b ...
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Posted:
03-May-2018 | 3:22PM
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scam mobile phone call so say from Norton Security

Just had a mobile phone call from a person saying they were from Norton Security and there was a problem with updates of anti virus they know my name and would I turn my Pc on and they would update my anti virus,(you dont catch me with this one) I have ha ...
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Author:
Posted:
17-Jan-2018 | 10:25AM
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WARNING BOGAS PHONE CALLS

i would like to warn people that I have had a couple of phone calls from a contact number 0012378911 saying that they are Norton representatives  and that I am not getting the full Norton that I'm supposed to be and asking me to go into my settings a ...
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Posted:
10-Feb-2017 | 9:35AM
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Google Chrome Critical Error Scam

I was logged into Washington Post today. I just recently did a clean install of Windows 7 64 bit a couple of weeks ago and have only bare bones items installed including Firefox which is my primary browser. The comments on Washington Post don't work ...
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Posted:
16-Apr-2018 | 5:36PM
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10
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Follow-up to a closed issue: "I've been scammed!"

I've been scammed! Update: regarding Issue from Feb 22,/23, 2018. After I discovered that I was scammed for a network invasion, I contacted the fraud department at my credit card company and & they froze the charges until it was fully investigate ...
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13-Apr-2018 | 2:10PM
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Keep getting Scam 055BCCAC9FEC

I have been getting this message on a red screen which is very scary. The first time I panicked and got out of it without clicking on any link or calling the scam number. My question is why isn't Norton blocking this pop-up. I thought that was one of ...
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Author:
Posted:
09-Apr-2018 | 11:10AM
Comments:
15
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error trying to download Norton,on a second pc, then received phone call

Yesterday I was trying to install Norton on a friends secondary laptop, after already installing it on his primary m/c last week. I got an error message up, saying there was some java script files missing from the windows 10 operating system. I sent a mes ...
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Posted:
14-Mar-2018 | 8:24AM
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2
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Norton-set-up.com

We purchased a key for norton security deluxe.  My husband tried to set it up by following the instructions which were to go to norton.com/setup but he put this into google and then selected what he thought was the correct norton site but actually on clos ...
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Posted:
27-Mar-2018 | 10:55AM
Comments:
3
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issues with installing product and removing existing account

I recently purchased a copy of  Norton premium security but cannot load it. spoke to Norton who said my program had been hacked and I did not have a fire wall.  The operator offered to fix the issue but that I would have to pay two fees.  I find this diff ...
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Posted:
07-Jan-2018 | 12:07PM
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I've been scammed!

I saw post that Michale Carlson12 submitted on December 12, 2017 that her computer was hacked.  The same thing happened to me last night. I am fit to be tied because I did not realize that this was a scam until I read Michael Carsons note on the forum. I ...
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Posted:
22-Feb-2018 | 5:00PM
Comments:
4
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Sporadic Voice Internet Security Alert on PC

Several times over the past couple of months I have received this red screen with voice and text telling me I have an Internet Security Alert! Not to turn off my computer. Etc., etc. I have immediately closed out of my browser which is Edge. I believe bot ...
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Author:
Posted:
21-Mar-2018 | 8:24AM
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