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Scammed by Fake Norton Core and no way out.

Hello All, I will try to make this short. I have been living in hell the past seven months, I just realized 2 days ago that I was calling the fake tech support and giving them all they need because they always force me to log in my computer through screen ...
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17-Feb-2019 | 11:02AM
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DNS

I just found out my provider may not be DNSSEC, so I'm considering changing my DNS to one available on the Core. I don't think I want Google, but what about the Norton or the Neustar Advantage? Any suggestions? Thanks! PS: If anyone know of a li ...
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28-Jan-2019 | 1:09PM
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6
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Core previous devices on network list issue still NOT resolved

We are now, 8 months away from year #2 since the release / sale of Core for public use. I find no where in any firmware release posting where the "devices previously on the network" still showing and/or is repopulating after months was addressed ...
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Posted:
28-Jan-2019 | 7:00AM
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1
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1
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Facebook scam?

I get an email daily that someone has logged into my Facebook account from a different IP address usually in a different state in the US.  I am supposed to call a number immediately.  I think it must be a scam to sign up for some kind of protection.  IS t ...
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27-Jan-2019 | 1:56PM
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2
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Solved

Core firmware ver. 267 bugs

There are already a handful of issues with the current firmware release and/or Android- iOS apps here. I have yet another to report to the team. The first is an issue where devices which have been repaired and resold months ago repopulating themselves ont ...
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03-Sep-2018 | 7:19PM
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4
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Threat Count for False Positives

Hello When your Norton Security blocks a threat on your device, it is reported as a threat blocked and shows up on the Activity Feed when you tap the bell. If a threat that was blocked turns out to be one that ended up being reversed by both Safe Web and ...
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14-Jul-2018 | 4:58PM
Comments:
6
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Solved

MetroNet Optic Fiber Input a router that is routing traffic?

I have connected the Core to my Metronet Ethernet Cable via the WAN port of the Core. The Metronet Ethernet Cable is connected to a special wall outlet that connects to the Metronet Optic Fiber Network. All other connections are made through the LAN Ports ...
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05-Dec-2017 | 5:22PM
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9
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issues with installing product and removing existing account

I recently purchased a copy of  Norton premium security but cannot load it. spoke to Norton who said my program had been hacked and I did not have a fire wall.  The operator offered to fix the issue but that I would have to pay two fees.  I find this diff ...
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07-Jan-2018 | 12:07PM
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2
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Security score takes a hit for guest network devices without Norton Security

I noticed the security score dropped 100 points today after my father put his iphone and ipad on the guest network. Those two devices now also appear under "Norton Security" in "ways to improve your score." These are on the guest netwo ...
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28-Aug-2017 | 5:49PM
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2
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Thoughts on the CORE Cloud DNS fail and using a second router to "Daisy-Chain" CORE to another router

Ref:  Thoughts on the CORE Cloud DNS fail and using a second router to "Daisy-Chain" CORE to another router for continued internet access. Just wanted to pass on some helpful insight after the epic CORE DNS fail over the last week or so ago.  An ...
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29-Dec-2017 | 10:52AM
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9
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malicious web site notice

Why do I have to turn off safe web and identity safe in order to sign into my credit card account. I get a malicious web site warning. I have been using this site for a number of years. I need a solution. 1 513 907 777 ...
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20-Dec-2017 | 3:37AM
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15
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Intrusion attempt blocked

Hello all. Early Norton Core adopter here and after some issues with game lag (see other thread), I’m generally very happy. I look at the notification in the app on a fairly frequent basis and for the first time today I saw this: ”An intrusion attempt was ...
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19-Dec-2017 | 11:39AM
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Multiple Core issues resolved

To everyone who reads this- There are multiple threads here on the Core forums with a wide range of issues which I believe MAY be resolved with a simple "factory reset" of your Core routers. Before this morning, my security score, from the outse ...
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01-Nov-2017 | 8:18AM
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22
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I cannot recommend the Core until major bugs are fixed

I have been working in the forum since I installed my Core. It has major problems and no solution has been presented in the forums. Problem 1: Instructions on setting up the Core emphasize setting the modem up in bridge mode but there is no provision in t ...
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24-Oct-2017 | 3:32PM
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29
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Guest Network Devices

Under Security- Here are ways to improve your score- Norton Security. One of the devices listed was a guest who was here over a month ago. The device is no longer in the device list, but still appears in this list asking if I have installed Norton Securit ...
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28-Sep-2017 | 4:51PM
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3
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Malicious Sites not allowing me to allow/block

Hi all, Got my Norton Core and I am trying to access some websites, they are personal web domains my friends own, suddenly I cannot access any of them. The Core App claims that when someone tries to access a malicious / suspicious domain I should get a pr ...
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24-Sep-2017 | 5:43PM
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29
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Why not Windows 10?

Why not have the Norton Core App for Windows 10.  I used my son's Android device to install Norton Core.  But he has left the country so I have no way to access settings or advance features. I was going to send the Norton Core back but decided to see ...
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06-Sep-2017 | 3:13PM
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2
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Ransomware

does the core or norton security protect against incoming ransomware attacks? I need a solution. ...
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05-Sep-2017 | 11:21PM
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Parental Control Blocked Website Notification

Question, nothing critical just a minor annoyance.  I have a particular domain in the block list, that apparently a phone of the child continues to ping out from an app even while the phone is not being used on the charger in the middle of the night.....w ...
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01-Sep-2017 | 6:53AM
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1st Day Problems

Static IP not allowed but I have to have it... only work around I have right now is to hard wire the modem- old router- core. Old router has core and device that requires the use of static ip directly downstream. Downstream from the Core is a switch with ...
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30-Aug-2017 | 8:23PM
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4
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Gateway Bridge Mode Not Detected

My Comcast/Xfinity gateway router has been set to  bridge mode. I have confirmed this because the SSID is no longer  broadcast and gateway settings say "this device is in bridge mode". In addition the separate Xfinity guest network hotspot has b ...
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25-Aug-2017 | 1:54PM
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3
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Device / Security Questions

I have a couple of questions.... On the Device properties/detail screen, what is the purpose for the MANAGE button? On the Security screen under ways to improve the security score, it lists devices that are assumed to not have Norton Security installed.  ...
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19-Aug-2017 | 7:27PM
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7
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CORE: Guardian or Trojan Horse

Its scary that the very thing you buy to protect you turns out to be something that protects you from everyone else but itself. When I pre-ordered the core, I assumed that it was an intelligent device whose sole purpose is to protect my family.  After rea ...
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Posted:
17-Aug-2017 | 8:55PM
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1
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Kindle Voyage- Norton Security installation NOT supported.

I have a Kindle Voyage e-reader, which is identified by the Norton Core as a device which needs to have Norton Security installed. The problem is that the Voyage doesn't allow the installation of 3rd party software / apps- it's just an e-reader ...
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Posted:
15-Aug-2017 | 11:08AM
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