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Internal License Error

Just received this error popup: My Norton subscription is current, and shows as such in Norton Management. Norton shows as inactive on the machine, though (this seems to have happened recently, while I was away at work). When I check this device in my Nor ...
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Author:
DistEd2 Guru Mobile Master
Posted:
19-Sep-2016 | 9:39AM
Comments:
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Popup window "Norton LiveUpdate-restart required"

About hourly, I get a dialog box on my screen that says "Norton LiveUpdate--Restart required".  then it says "To receive the most current updates, you must restart your system.  What do you want to do?" Then a dropdown box showing a ch ...
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Posted:
09-Sep-2016 | 6:32PM
Comments:
16
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Support Vendor? Hacked my PC

In trying to download my new subscription of Norton 360 to my other laptop, I was unable to do so. The support person asked to sign on to my computer which I allowed him to do. Following the download failure, he scanned my pc and said my IP addresses had ...
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Posted:
28-Aug-2016 | 10:03AM
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1
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Protection from GozNym malware

Hello, according to this article: http://www.cnbc.com/2016/05/27/serpent-like-malware-targets-your-bank-ac... there is a worrying piece of malware in the wild that can be difficult to detect. The CNBC and IBM (Trusteer?) article seems to call it GozNym, b ...
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Posted:
28-May-2016 | 5:31PM
Comments:
2
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Free Upgrade for Norton Internet Security- is it a scam?

I'm new here, but I'm hopeful someone will be able to help me. When I logged onto my computer today, apparently Norton has expired; however, a free upgrade was offered (see screenshots below). Is this a scam? Hopefully someone will know. Looks l ...
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Posted:
06-Apr-2016 | 1:24PM
Comments:
1
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Scam Email Warning

I received this poorly constructed "automatically generated" email and wanted to warn people about it. Norton Service < alert@nortonsecurity.com > Dear Valued Customer, Norton Anti-Virus has detected an unusual activity on your computer. I ...
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Author:
Posted:
01-Apr-2016 | 12:07PM
Comments:
1
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1
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Search ignores unsafe sites?

I received a phishing email from americanexpressglobal.com Putting that search into safe search returns.. a bunch of American Express sites. Shouldn't very first "safe" search results show that this is a phishing site? Besides finding safe ...
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Author:
Posted:
10-Mar-2016 | 7:54AM
Comments:
4
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security msg RE: my ISP webmail site

Every time I use Firefox (44.01) to access my ISP's webmail page, I get a security warning that it is a dangerous site: warning URL: resource://c1a2a613-35f1-4fcf-b27f-2840527b6556/data/html/pagebadredirect.html I have not clicked on any links on the ...
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Author:
Posted:
21-Feb-2016 | 10:15AM
Comments:
5
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DANGER in Welcome to Windows 10 email

I got an email from Microsoft (windows@communication.microsoft.com) saying "Welcome to Windows 10-- again".  Apologizes for an earlier incorrect email (?) and offers links to introduce various Windows 10 features.  The first link is "Open t ...
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Posted:
20-Feb-2016 | 6:19AM
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1
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Paypal Password Requested During Renewal

Wondering if someone from Symantec can give some insight into this.. I have a copy of the whole transcript- but basically I went online to renew.  I had a question about the difference between 360 and the other option (security premium) so started a chat ...
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Author:
Posted:
27-Jan-2016 | 4:45PM
Comments:
5
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Email & password found on ID Theft forum

I just got an email from LifeLock telling me that my email and password have been found on an ID theft forum as a result of keylogging/phishing. I have changed my password. I've been using Norton 360 for several years and have always thought that it ...
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Author:
Posted:
19-Jan-2016 | 8:41AM
Comments:
12
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Norton Pop Ups

DO NOT BUY NORTON 360.  After your subscription is over, the program will INFECT your computer with an UNSTOPPABLE pop-up reminder to renew.  There is no option to opt out.  The only option close to it is the “Remind Me Later” option.  It is difficult to ...
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Author:
Posted:
08-Jan-2016 | 8:46AM
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calls from NY claiming to be Norton

I receive numerous calls a day from 718-658-7748. The one and only time I answered the call the caller claimed to be from Norton and said I had malware on my computer that was sending out malicious emails. He wanted to walk me through a fix on my computer ...
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Posted:
16-Nov-2015 | 8:46AM
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Suspicious System32 Files

Hi, I know this is probably in the wrong section but I didn't know where else to post this. Earlier today I accidentally clicked an ad which opened in a new tab. I closed the tab immediately but shortly after Chrome stopped responding and I closed it ...
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Author:
Posted:
11-Nov-2015 | 9:22AM
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1
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Vsupport Llc Scam

I needed to phone Norton but had to use my smartphone to search for a phone number as my PC was not working.  I found what I thought was a Norton site and phoned.  It turned out this was a fake site.  I explained to the person who I thought worked for Nor ...
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Author:
Posted:
20-Aug-2015 | 5:46PM
Comments:
2
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2

google chrome needs Norton to block something

Symantec/Norton should create a way to BLOCK an unwanted random automatic browser tab occuring in google chrome going to tradeexchange or tradexchange or tradeadexchange.  I may be visiting or using some site, trying to do my activities, and then upon a n ...
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Author:
Posted:
12-Sep-2015 | 9:18PM
Comments:
1
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Intrusion Prevention and Browser Protection Keep Turning Off

I upgraded from Win 8.1, decided I didn't like the loss of privacy and Win 10 was sometimes buggy, so I downgraded back to Win 8.1. Norton 360's Intrusion Prevention and Browser Protection keep turning off. I turn it on, then it turns off. After ...
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Author:
Posted:
06-Sep-2015 | 9:47PM
Comments:
1
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You are being hacked

I got a phone call from Microsoft saying I was being hacked and they had received several reports from my computer to this effect.  My phone answering machine did not id this call as from Microsoft.  The lady wanted me to follow up  and this is when I hun ...
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Posted:
29-Aug-2015 | 7:50AM
Comments:
3
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