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Bonjour Guillaume1024,

Bonjour Guillaume1024,    j'ai cette application d'installer sur mon laptop.  Quand je clique pour ouvrir l'application j'ai la fenêtre Deverrouiller votre centre de sauvegarde et c'est ce mot de passe que je veux retrouver et/ou ...
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25-Apr-2019 | 9:19AM
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I'm only guessing that Norton

I'm only guessing that Norton is assuming that who ever has a fingerprint registered to open the device, would be the owner of that device. As such, it would only be the owner of the device that can open the vault with a fingerprint. I personally do ...
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peterweb Guru Mobile Master
Posted:
25-Apr-2019 | 9:14AM
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Only supported applications

Only supported applications use the Norton Password Manager app. See my reply to the same question here.    https://community.norton.com/en/comment/8123621#comment-8123621 ...
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peterweb Guru Mobile Master
Posted:
25-Apr-2019 | 9:00AM
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Warnings and Blocks

I receive these warnings anytime my son or daughter are on the computer visiting legitimate sites- The website referred is my last name and it ends up creating hundreds of these warnings?  I have moderate supervisor and age appropriate settings for the ki ...
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25-Apr-2019 | 8:10AM
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Even if it was more than 60

Even if it was more than 60 days, when you contact Norton Support, ask what they can do to help convert you to the proper subscription. ...
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Author:
peterweb Guru Mobile Master
Posted:
25-Apr-2019 | 8:00AM
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Other users have been seeing

Other users have been seeing the same kind of issue with the VPN feature in the new 360 product.  Norton is aware of this issue. ...
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Author:
peterweb Guru Mobile Master
Posted:
25-Apr-2019 | 7:58AM
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Ah yes! I did download from

Ah yes! I did download from the Apple app store, it was probably more that 60 days ago though. Thanks for the information, at least I know understand why it won't download. ...
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25-Apr-2019 | 7:53AM
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VPN stopped Workin

I upgraded to Norton 360 Premium 1.  The VPN feature worked for a short time then refused to turn on from the MY Norton controls page. The button is there but is not responsive. I am running the most recent version Win 10.  Can anyone help? Thanks I need ...
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25-Apr-2019 | 7:50AM
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Did you originally purchase

Did you originally purchase your Secure VPN from the Apple App Store? If so, you have purchased an Apple based version. If you purchased this Apple subscription within 60 days, you should be able to get a refund for that subscription from Apple. Then you ...
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Author:
peterweb Guru Mobile Master
Posted:
25-Apr-2019 | 7:47AM
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My VPN is version 2.4.0.561

My VPN is version 2.4.0.561 ...
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Posted:
25-Apr-2019 | 7:27AM
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Looking at the NMS version

Looking at the NMS version information in Google Play Store, the Anti Theft features are temporarily not available due to some changes made by Google.  WHAT'S NEW • Due to the recent policy changes made by Google, the Call Blocking feature is current ...
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Author:
peterweb Guru Mobile Master
Posted:
25-Apr-2019 | 7:23AM
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Hi @Eljay,

Hi @Eljay, Thanks for reporting in Norton Community Forums. Can you please provide  Norton Secure VPN version?  ...
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Author:
Sunil_GA Admin
Posted:
25-Apr-2019 | 7:09AM
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Bonjour @DENISE LECORRE, 

Bonjour @DENISE LECORRE,  Soyez la bienvenue sur le forum Norton. Je pense que votre problème pourrait être lié à un souci de synchronisation puisque vous recevez le mail de confirmation de l'activation du renouvellement automatique. Toutefois, il se ...
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25-Apr-2019 | 5:33AM
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Thanks ingrid.

Thanks ingrid. I agree. However, I just want to image the drive without starting it so that I can revert the installation packages the way they were before:-)  I read about Macrium but the queries I had are not clearly answered anywhere. I am sure many pe ...
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25-Apr-2019 | 4:40AM
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Password manager does not work on my mobile

Password manager does not open the applications on my mobile although the vault is synchronized. My phone is one+ 3 with android v8  I need a solution. ...
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25-Apr-2019 | 3:03AM
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In the very first place, I'd

In the very first place, I'd like to recommend you back up Windows 10, at least operating system and important files, to a safe place.  Then, the Macrium Reflect software, one of the most popluar cloning software, allows you to clone hard drive to SS ...
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Posted:
25-Apr-2019 | 2:41AM
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Thanks for your insight.

Thanks for your insight. I believe the post says that the backup feature is incompatible but I'm looking for imaging feature of Ghost and not backup. If you're imaging a hard drive, shouldn't it work irrespective of what is contained in the ...
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25-Apr-2019 | 1:53AM
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Hi floplot,

Hi floplot, Thank you for your help! I've provided my feedback for the forum. Kind regards, Andrew. ...
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25-Apr-2019 | 1:49AM
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ios update to IOS Norton Password Manager now will not let you opt out of touch id

The new update to Norton Password Manager in IOS in effect allows a fingerprint access to the vault even if pin is not set.  This is a large problem.  Vault, by its very nature, needs to be more secure than the phone itself.  The same print that unlocks t ...
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24-Apr-2019 | 7:00PM
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Bonjour Yves

Bonjour Yves Vous avez la possibilité d'accéder à votre centre de sauvegarde à partir de votre ordinateur via votre navigateur Firefox, Edge ou Chrome en y installant le module complementaire "Norton Password Manager". Bonne journée. Guilla ...
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24-Apr-2019 | 11:47PM
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Locate now doesn’t work after update

I have 3 Samsung Galaxy mobile, NMS deployed on them. Locate function working well till the latest update (4.5.0.4353). Neither of the devices responde to the Locate now function via the Norton Mobile Security web page. Is it an app problem by the new ver ...
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24-Apr-2019 | 11:16PM
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Pappy01545:

Pappy01545:...If I'm reading the Background Tasks correctly LiveUpdate had not run since before April 9th. None of the tasks ran at idle....I want to watch what happens in the Background Tasks for a couple days and see what happens.   Hi Pappy01545: ...
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24-Apr-2019 | 5:58PM
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Hello Metro

Hello Metro Good Luck with your websites. They are both evaluated as Green OK. Since your issues are solved, could you please mark the thread as solved? To do so, please pick the post which solved the issue for you and click on Mark As Solution located on ...
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Posted:
24-Apr-2019 | 4:45PM
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Déverrouiller votre centre de sauvegarde

Comment je fais pour déverrouiller mon centre de sauvegarde ou changer de mot de passe si je n'ai pas d'appareil mobile? I need a solution. ...
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Posted:
24-Apr-2019 | 4:43PM
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Hello Andrew

Hello Andrew Good Luck with your website! It is now evaluated as Green OK. I will give Cops your thanks and he will say your welcome. I am saying it for him since he won't come back to this thread unless I summon him to come for some other issue. Tha ...
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Posted:
24-Apr-2019 | 4:30PM
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Thanks for the answer.

Thanks for the answer. ...
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Posted:
24-Apr-2019 | 3:35PM
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Thanks for the answer.

Thanks for the answer. ...
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Posted:
24-Apr-2019 | 3:33PM
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Not supported doesn't mean

Not supported doesn't mean not compatible, does it?  From the second post in that thread... Update:  Norton Ghost is incompatible with Windows 8 & Windows 10- Please read above  So I would say it is not worth trying to see if it will work. There ...
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Author:
peterweb Guru Mobile Master
Posted:
24-Apr-2019 | 3:25PM
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You did not mention how long

You did not mention how long your password is? With that information, I can test and forward any conclusions to my Norton contacts. Going back to your original post. How did you originally activate Norton on your mobile products?  Do you have more than on ...
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Author:
peterweb Guru Mobile Master
Posted:
24-Apr-2019 | 3:21PM
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Thanks for replying.

Thanks for replying. Not supported doesn't mean not compatible, does it?  I just need it for personal use where I am imaging the C (System drive) to avoid the hassle of re-installing all programs and settings in my laptop (Windows 10). Do you have an ...
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24-Apr-2019 | 3:07PM
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