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If I may. One other thing you

If I may. One other thing you can check. Look in Android Settings for Battery Optimization settings. Turn off any battery optimizations for Norton Mobile Security.  Si je peux. Une autre chose que vous pouvez vérifier. Recherchez dans les paramètres Andro ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 8:57AM
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Okay to sum this up.  

Okay to sum this up.   Install Norton Security, Disable Web Protection, Install Norton Family, Install Norton Secure VPN.   To use the Norton Secure VPN with Norton Family, enable "web proxies" on the kids account under "web" inside No ...
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Posted:
13-Apr-2019 | 8:55AM
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Si aucune de ces pistes ne

Si aucune de ces pistes ne vous permettent de résoudre votre soucis de désactivation, je vous inviterai à vous rapprocher directement pour échanger (c'est gratuit) avec un technicien du service support Norton par Chat en français (L au V 8h- 20h)  ou ...
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Posted:
13-Apr-2019 | 8:39AM
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Bonjour Christian,

Bonjour Christian, Merci pour ces infos. Plusieurs hypothèses: "Norton Mobile Security" fait-il parti des application ayant des droits administrateurs sur l'appareil? Pour le vérifier: Paramètres >> Données biométriques et sécurité &g ...
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Posted:
13-Apr-2019 | 8:32AM
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Use the App Store app on your

Use the App Store app on your device to check for updates. ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 8:22AM
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MichaelGassner:

MichaelGassner:...Using Norton 360 including firewall on Windows 10, with no mail client (just gmail in the browser). Provider blocked the Internet access, and provided examples with time stamps of spam mail. Scan does not find anything with Norton, nor M ...
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Author:
Posted:
13-Apr-2019 | 8:02AM
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Thank you, peterweb!

Thank you, peterweb! Excellent advice. ...
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Author:
Posted:
13-Apr-2019 | 8:09AM
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Yeah, on the iOS it's

Yeah, on the iOS it's confusing.   If I turn on Web protection in security product then Family complains that it doesn't have control. How do you update?  I just installed off the apple store. ...
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Author:
Posted:
13-Apr-2019 | 8:04AM
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You may want to hold off on

You may want to hold off on this new offering. From this product announcement, this new 360 offering is a beta product being offered to existing users. I have seen no announcements to change it from a beta to a fully released product. That explains why yo ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 6:55AM
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It’s a Xs max,I’ve notified

It’s a Xs max,I’ve notified Apple went through the steps with them reset the entire phone is the Norton password manager, are used to face ID with the Norton password manager with my xa max up until now, ...
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Author:
Posted:
13-Apr-2019 | 6:54AM
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@Ron633 

@Ron633   Your issue may be related to the issue in this thread. I have reported it to my Norton contacts and they have notified the appropriate team.   What iOS device are you using? @Dave Needs Help    I would suggest you try completely signing out of y ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 6:49AM
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@lmacri is the one to ask

@lmacri  is the one to ask about XP and Vista. She is still using the older OS's and knows the ins and outs. I left XP, and skipped Vista altogether, when Win 7 came out. The biggest issue XP and Vista users are facing is that with MS abandoning thos ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 6:32AM
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Therefore in my Opinion

Therefore in my Opinion Windows Fast Start Up interferer to Norton ELAM Scan process cause Norton ELAM didn't work when computer Startup/booting. You are correct that the Fast Startup does interfere with the ELAM scan. But only in that the ELAM scan ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 6:16AM
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Again, if you are talking

Again, if you are talking only about iOS devices, both Norton Security and the Family apps only use an on device VPN. It is not an actual VPN. It just allows Norton to provide the online services for each app. For NS, it allows Norton to check web sites f ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Apr-2019 | 6:06AM
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now i downloaded the file eap

now i downloaded the file eap targetter and fixed the link thanks and saved the file my norton is eap channel now ...
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Posted:
13-Apr-2019 | 6:05AM
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@sv_core its premature to say

Its premature to say v282 has solved the issue with bogus alerts. Personally I'm monitoring to verify. Thanks to the team for the quick release turn around. Cheers ...
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Posted:
13-Apr-2019 | 5:01AM
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"FREE upgrade" to "NEW Norton 360" from Security Deluxe really a plus?

I'm currently a few months into a 1-yr subscription to Norton Security Deluxe 2019 and just got a popup offering me a "FREE upgrade to NEW Norton 360."  When I purchased Security Deluxe on Amazon, they weren't even offering any version ...
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Posted:
13-Apr-2019 | 4:46AM
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Every login freezes at the

Every login freezes at the Norton Safe Search home page. ...
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Author:
Posted:
13-Apr-2019 | 3:47AM
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This could be interesting...

This could be interesting... ...
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Author:
Posted:
13-Apr-2019 | 3:26AM
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any users have complained

any users have complained about pricing practices, but the best way is to shop around reputable retail and online stores for much better pricing. Exactly.  To me, all this renewal price criticism is misdirected.  Some people are willing to look around and ...
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Posted:
13-Apr-2019 | 3:24AM
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Norton Password Manager Not Working with iOS 12.2

I can log into my Password Manager vault and see all of my account logins and passwords. My problem is I cannot access any of them. When I try to log into any account from my open vault, I get the Norton Safe Search webpage instead. How do I turn off the ...
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Posted:
12-Apr-2019 | 3:51PM
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I can’t even use the Face ID

I can’t even use the Face ID any suggestions,i’ve Been using it all alone,had to reset the phone and now the Face ID on the Norton Password manager is not working even the fingerprint ID isn’t working ...
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Posted:
13-Apr-2019 | 3:12AM
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Hallo @j.bart   

Hallo @j.bart     LINK zur deutschen Webseite,, Norton Safe Web" LINK zur entsprechenden Supportseite ...
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Author:
naja Guru
Posted:
13-Apr-2019 | 2:51AM
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Even I have received such

Even I have received such mails. The message I got was simply useless The mail box were I got the email was not even registered with Instagram ...
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Posted:
13-Apr-2019 | 2:25AM
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Hello peterweb...

Hello peterweb... Did this thread die.. or can you (as a Guru and Master of the Universe) cast some light on what's going on.  As noted in my prior message, last time I ran LiveUpdate on my ol' PC with a SSE only CPU (still on XP Pro) nav.exe cr ...
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Posted:
13-Apr-2019 | 12:48AM
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Interesting....

Interesting.... ...
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Author:
Posted:
13-Apr-2019 | 12:47AM
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Solved

Disabling Lock on Android

How do I disable the lock on my android so I don't have to put in a pin each time i want to use my android phone? I set it up but don't like it. Holly I need a solution. ...
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Posted:
26-Mar-2019 | 2:44AM
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Steve, UBlock Origin and

Steve, UBlock Origin and Adblock Plus are two ad blockers to consider. I use UBlock, and never get pop ups. ...
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Author:
F 4 E Guru
Posted:
12-Apr-2019 | 10:48PM
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Yeah, it doesn't work well

Yeah, it doesn't work well together.   So I log in to my.norton.com and have device problems, because all the norton family installs on the ipad/iphone end up as its own item.  The ones that had like "joe's iphone" end up "joes ip ...
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Posted:
12-Apr-2019 | 10:47PM
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Hi, MM. Given you've

Hi, MM. Given you've reinstalled Norton, then those settings are correct. Norton takes over the Windows Firewall duties, so as long as it says antivirus and Norton firewall is on, you're okay. If ever you need to do a Windows Restore, Norton sho ...
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Author:
F 4 E Guru
Posted:
12-Apr-2019 | 10:45PM
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