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I also made staff aware that

I also made staff aware that I was running Beta software.  What is most frustrating is if you set the property to not Automatically update it ignores that and does it anyway.  I uninstall- re-install and the computer is fine for an hour then the update oc ...
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10-Apr-2019 | 3:32PM
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It is just information.  It

It is just information.  It is a statistical submission being sent to Symantec.  Notice that the entry is exonerated, meaning it is not malicious.  This may be a file that Norton wants to specifically exclude from future detections in order to make a sign ...
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10-Apr-2019 | 3:28PM
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DavidCoffield, I am assuming

DavidCoffield, I am assuming you are referring to a notification from NMS.  Does the notification refer to scan time or live update time?  I don't recall ever getting a notification from NMS when a live update is done, but I do get one when a scan is ...
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10-Apr-2019 | 3:24PM
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Message in the product norton security

Hello      This message appeared in my norton security product as shown below.   I am very grateful to anyone who can tell if this is a virus or just an information. Thanks again to all. Norton print.png I need a solution. ...
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10-Apr-2019 | 3:01PM
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Yes, fully disclosed! They

Yes, fully disclosed! They had no issue helping me because I am a developer. ...
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10-Apr-2019 | 3:00PM
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When you contacted Support,

When you contacted Support, were they aware that you were using a beta OS version? ...
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peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 2:58PM
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Have you left those apps

Have you left those apps running in the background to see if they use up more battery? Your Device may also have battery optimizations set for those apps that would help reduce any excessive battery use. The app advisor is just that. An advisor. It lets u ...
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peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 2:51PM
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I worked with Norton support

I worked with Norton support this afternoon European Daylight Time and she downloaded NortonSecurity.NS_ESD.zip. It initially fixed the problem but then the application did an update and it broke again. I then used the RemoveSymantecMacFiles.zip to remove ...
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10-Apr-2019 | 2:41PM
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If you are using a browser

If you are using a browser extension in Chrome, Firefox or Edge, there is no way to adjust the timeout for the vault log off. This was a decision made by the engineers for security reasons. There have been many, many posts asking for more control over thi ...
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Author:
peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 2:45PM
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Make sure you have first run

Make sure you have first run Windows Update and rebooted each time until there are no more updates available.  This includes ALL Service Packs and patches.  ...
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10-Apr-2019 | 2:42PM
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As mentioned, most likely

As mentioned, most likely email address spoofing, where someone puts your email address in the "From" field of spam messages they are sending.  When a message bounces, you get the returned email and the error notice from your email service provi ...
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10-Apr-2019 | 2:38PM
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As you may be aware, Norton

As you may be aware, Norton products do not officially support beta OS versions. The products may work, but there is no guarantee. Hopefully, someone from Norton will look at your feedback on this issue. ...
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Author:
peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 2:29PM
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Did you uninstall the

Did you uninstall the temporary solution you say you installed in your post above? Which update are you referring to? Were you able to get Norton installed? Where did you get the Norton installer? Did you already have it on your computer, or did you downl ...
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Author:
peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 2:23PM
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 I LU the phone every night

 I LU the phone every night when updating any Google stuff or apps.... Are you referring to updating apps in the Google Play Store App, or are you actually going into NMS settings and scrolling down and manually running LiveUpdate?  The Play Store updates ...
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Author:
peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 2:19PM
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Mozilla still on track to

Mozilla still on track to enable DNS-over-HTTPS by default in Firefox by Martin Brinkmann on April 10, 2019  https://www.ghacks.net/2019/04/10/mozilla-still-on-track-to-enable-dns-over-https-by-default-in-firefox/ ...
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Author:
bjm_ Guru
Posted:
10-Apr-2019 | 12:00PM
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The day after you replied to

The day after you replied to my post (April 5-6) I noticed that all the automatic tasks were working again.  Thanks. ...
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10-Apr-2019 | 11:44AM
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Sadly the update does not

Sadly the update does not work, it looks like I will call it a day and move elsewhere  as the update is still showing as not compatible with my computer. I don't seem to be able to get anywhere no matter what I try, I need to close the account now as ...
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10-Apr-2019 | 11:43AM
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Wee icon popped up top left

Wee icon popped up top left of phone telling me this, but it's nonsense I LU the phone every night when updating any Google stuff or apps.... ...
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Posted:
10-Apr-2019 | 11:43AM
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Just a Heads Up About WIndows 10 updates

This happens intermittently with Windows 10 updates- either Norton Security or Norton VPN disappears from the task bar.  This is because Windows 10 updates sometimes stops Norton products from running due to Mocrosoft's desire to cotrol every aspect ...
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10-Apr-2019 | 11:23AM
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Norton Secure VPN 2.4 pour Mac est publié!

Bonjour à tous! Nous sommes heureux d’annoncer le lancement de Norton Secure VPN 2.4 pour nos clients Mac. La FAQ ci-dessous peut répondre à certaines questions courantes: 1. Quel est le numéro de cette version? Norton Secure VPN 2.4.0.516 pour Mac 2. Com ...
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Author:
Gwen.Admin Admin
Posted:
10-Apr-2019 | 10:37AM
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Many thanks for your help, it

Many thanks for your help, it is much appreciated, I have now  updated i.e SP1 and will take it from there. ...
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10-Apr-2019 | 10:48AM
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Vulnerability in FIOS Quantum Gateway

Hello If you have Verizon FIOS, please read this.  Vulnerability in Verizon Fios Quantum Gateway allows attackers to gain root privileges https://www.techrepublic.com/article/vulnerability-in-verizon-fios-quantum-gateway-allows-attackers-to-gain-root-priv ...
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Posted:
10-Apr-2019 | 10:29AM
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Firefox 66.0.3 released April

Firefox 66.0.3 released April 10, 2019. Available via Internal Updater. (4.7 MB- 64-bit) https://www.mozilla.org/en-US/firefox/66.0.3/releasenotes/ https://www.mozilla.org/en-US/firefox/all/ ...
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bjm_ Guru
Posted:
10-Apr-2019 | 10:24AM
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Smart Firewall turns itself off on Windows 10

I have the exact same problem, posted on the following thread, which has no solution as of yet: https://community.norton.com/en/forums/smart-firewall-turned-itself-and-... Having already gone thru all the steps discussed there, I would appreciate any feed ...
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10-Apr-2019 | 10:16AM
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FWIW ~ just learned that

FWIW ~ just learned that VirusTotal has a new interface.   https://www.virustotal.com/gui/home/upload VirusTotal:  Please also be aware that you should use the new interface since the old one is deprecated and therefore the analyses can be out-of-date. ...
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Author:
bjm_ Guru
Posted:
10-Apr-2019 | 10:02AM
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High Background Battery Usage

I recently reinstalled version 4.5.0.5353, and the app advisor reports two that supposedly have high background battery usage.  When I checked the settings for the apps that were flagged on my S7, neither reports any battery usage at all "since phone ...
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10-Apr-2019 | 9:48AM
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Hallo @Anne2   

Hallo @Anne2     Off Tpoic: Wie sieht es mit den Freigaben auf den Windows 10- PC aus?    Nortonprodukt → Hilfe → Produkthandbuch ...
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Author:
naja Guru
Posted:
10-Apr-2019 | 9:35AM
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Sir, thanks for your comments

Sir, thanks for your comments.However my situation is somewhat different from what you describe in your post. I should be grateful for advice going forward: (1) My browser is Internet Explorer,so the vault does not automatically close-indeed it is open al ...
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10-Apr-2019 | 9:12AM
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Das Norton-Produkt sieht anders aus...

Das Norton-Produkt sieht anders aus?  =>  Ein aktueller Support-Artikel gibt Aufschluß [LINK] Teile gerne hier im Forum Deine Beobachtung zu sichtbaren Veränderungen des Produkts. Mit freundlichem Gruß aus der Moderation Beate I do not need a solution ...
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10-Apr-2019 | 9:12AM
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Where did you see that it had

Where did you see that it had not run for 3 days? Activity Log?  ...
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Author:
peterweb Guru Mobile Master
Posted:
10-Apr-2019 | 8:33AM
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