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ONGOING PROTECTION After

ONGOING PROTECTION After purchase, auto-renewal (AR) enrollment with payment method is required for activation and use.  What does that "and use" mean. If you cancel auto-renewal and your payment method will it stop you from using it? Jim  ...
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Posted:
17-Apr-2019 | 3:21PM
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When will this update occur I

When will this update occur I don’t see it in the App Store yet for update ...
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Posted:
17-Apr-2019 | 2:57PM
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Norton AppLock does not reset PINentered status when unlocking the device

Hi everybody. I have Norton AppLocker installed on fresh Android 8.1 Oreo running on Samsung Galaxy Tab S4. The app works just fine except one bug  which ruins all idea of Apps locking and render the app useless. The bug manifests itself in not resetting ...
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Posted:
17-Apr-2019 | 2:02PM
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Norton Family 4.9.3 pour Android est maintenant disponible!

Bonjour à tous! Norton Family 4.9.3 est maintenant disponible pour les clients Android. Le numéro de cette version pour Android Norton Family  4.9.3.14  . Vous pouvez consulter l'annonce blog et la FAQ dans son entier sur le lien:  Norton Family  4.9 ...
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Gwen.Admin Admin
Posted:
17-Apr-2019 | 1:57PM
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Okay Peter, I will do. Ian.

Okay Peter, I will do. Ian. ...
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Posted:
17-Apr-2019 | 1:55PM
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After a restart, the device

After a restart, the device seems to sync correctly for me. In both locations. But after a few days, one seems to update while the other does not. Please watch for a few days to see if you see the same. ...
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Author:
peterweb Guru Mobile Master
Posted:
17-Apr-2019 | 1:50PM
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@Miklos Cseh and @Ron633

@Miklos Cseh  and @Ron633 I have been informed that there is an update to NPM that allows better telemetry for diagnosing this problem. Please update your NPM app and ensure you accept any prompt to allow NPM to allow Norton to provide feedback. ...
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Author:
peterweb Guru Mobile Master
Posted:
17-Apr-2019 | 1:44PM
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Hi Peter,

Hi Peter, Both locations show the same value. Up until yesterday mine was still stuck on 328 days, but sync to 319 days after automatically restarting following an update to the phones software. Having said that, it appears to have frozen again, because m ...
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17-Apr-2019 | 1:38PM
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Are you seeing the incorrect

Are you seeing the incorrect information on the last pillar in NMS (the right hand icon at the bottom of the screen), or are you seeing this when you click on the three bars at the top left of the main NMS screen.  I just noticed the two locations seem to ...
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Author:
peterweb Guru Mobile Master
Posted:
17-Apr-2019 | 12:58PM
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Norton Mobile Security has

Norton Mobile Security has been discontinued for iOS as of April 1, 2019. So you can remove the activation in your account for the NMS. Also you can uninstall it from your iOS devices. See the EOL announcement here.    https://community.norton.com/en/foru ...
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Author:
peterweb Guru Mobile Master
Posted:
17-Apr-2019 | 12:29PM
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Newest update messed up IPv6?

I hope people will understand what I’m talking about and maybe help fix it. On my Windows 7 desktop connected by Ethernet I noticed that under connections it says “IPv6 connectivity: No internet access”, and under details IPv6 DNS Server is blank. I have ...
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Posted:
17-Apr-2019 | 12:12PM
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LitEnergies:

LitEnergies: I already done this so many times.  FWIW ~ I've sent report.     ...
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Author:
bjm_ Guru
Posted:
17-Apr-2019 | 12:05PM
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It had been working with

It had been working with Chrome. I guess that stopped. Thank you for looking into this. ...
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Posted:
17-Apr-2019 | 11:56AM
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Merci Christian pour votre

Merci Christian pour votre retour positif vers la communauté au sujet de la solution proposée par Peterweb. Vous avez marqué le post comme résolu, il n'y a donc rien de plus à faire pour clore le sujet. C'est parfait. Bonne continuation à vous e ...
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17-Apr-2019 | 11:49AM
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Error in last message which

Error in last message which should have read as: I am  utterly and totally sick and tired of Norton internet security and wish I had never heard of it. ...
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Posted:
17-Apr-2019 | 11:46AM
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LitEnergies

LitEnergies Hopefully, Safe Web flag will clear once you've verified site ownership. Yes. Norton File uploaded to root directory.   ...
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Posted:
17-Apr-2019 | 10:45AM
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Just my $.02.  For US.  I

Just my $.02.  For US.  I think all Norton is under EULA and VPP.  6. Norton Automatic Renewal Service: Your Norton subscription purchase includes Automatic Renewal Service. At the end of Your Service Period, the Service will be renewed and Your payment m ...
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Author:
bjm_ Guru
Posted:
17-Apr-2019 | 10:31AM
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I already done this so many

I already done this so many times.  ...
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Author:
Posted:
17-Apr-2019 | 10:36AM
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When the first page has

When the first page has loaded after a looong time, navigation to other pages are fine. And we do not have any ads. I would really like to know why enablelling of "Norton Safe Web" causes this, and how to awoid it! I just tested it on another Wi ...
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Posted:
17-Apr-2019 | 10:31AM
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hopefully, Safe Web flag will

LitEnergies Hopefully, Safe Web flag will clear once you've verified site ownership. ...
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Author:
bjm_ Guru
Posted:
17-Apr-2019 | 10:07AM
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LitEnergies:

LitEnergies: I just remove the entire files from the root directory, create a new db configure it, install wp but still chrome is blocking the site. Showing the same error. FWIW ~ for Chrome detection maybe see >>> https://safebrowsing.google.com ...
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Author:
bjm_ Guru
Posted:
17-Apr-2019 | 9:58AM
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Comment fait on pour clore le

Comment fait on pour clore le sujet qui est resolu ...
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Posted:
17-Apr-2019 | 9:57AM
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iOS uses 2 seats in device licenses

Hi! I'm managing my devices, and I see that my iPhone and iPad uses two licenses each.  I looked at them and for each iOS device, one seat license is for Norton Security, and the other seat license is for Norton Mobile Security.  Can I remove one of ...
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Posted:
17-Apr-2019 | 9:35AM
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It's 6 I'm afraid as Motorola

It's 6 I'm afraid as Motorola are dire at updates after a while. So it isn't that. Or it might be that but perhaps it isn't confined to 9. The only bad thing I've heard about 9 (which is nothing to do with Norton etc) is it's ...
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Posted:
17-Apr-2019 | 9:26AM
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Thank you for all that

Thank you for all that information. I have somehow managed to install the previous version which is working fine by now. I believe they will solve it soon, then I can update to the latest version. But I have no idea how long it may take for them to releas ...
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Posted:
17-Apr-2019 | 8:49AM
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I just remove the entire

I just remove the entire files from the root directory, create a new db configure it, install wp but still chrome is blocking the site. Showing the same error. ...
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Posted:
17-Apr-2019 | 8:48AM
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I just heard a piece of

I just heard a piece of information that may be at play here. Apparently with the update to Android OS to v 9, Norton is more verbose about background tasks being displayed in the notification area. I do not have any devices on Android 9 yet, so I'm ...
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Author:
peterweb Guru Mobile Master
Posted:
17-Apr-2019 | 7:54AM
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DavidCoffield, I am reporting

DavidCoffield, I am reporting back – I have not been able to duplicate your “Live Update” problem.  Automated Live Updates and Manual Live Updates are both working for me. I do see occasional LU failures in the Activity Log, but I don’t think they directl ...
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Posted:
17-Apr-2019 | 7:42AM
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curlysir65:

curlysir65: To sum what I think I have read is that YES a credit card is required for installation and activation of the new versions of Norton with auto renewal feature.  BUT you can turn off the Auto renewal and remove your Credit Card information after ...
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Posted:
17-Apr-2019 | 7:27AM
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One of my pages loads very

One of my pages loads very slow when the "Norton Safe Web" Google Chrome extension is enabled. Do other pages on your site load quickly? If so, you might want to look at the code for that one page to see what is different. Do you have ads on tha ...
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Author:
peterweb Guru Mobile Master
Posted:
17-Apr-2019 | 7:19AM
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