• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Search

Search results

Does the Touch ID work to log

Does the Touch ID work to log you into your vault on your phone? If not, try resetting your PIN, and then try the Touch ID again. ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 1:42PM
Kudos:
0

no vault in Norton one password

I use Norton one password.  I had to get a new phone.  I got into the program with the username and password but it will not let me have information in the vault. any Ideas.  thanks I need a solution. ...
Forum Thread
Posted:
18-Apr-2019 | 1:39PM
Comments:
1
Kudos:
0
Me Too:
0

No, the update to Pie 9 was a

No, the update to Pie 9 was a month or more ago. I've tried to see if there are any settings, set incorrectly on the phone that would prevent the comms between Norton and the phone (NPM) all notifications are turned on, and NPM has permissions as far ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 1:35PM
Kudos:
0

Did you happen to just get

Did you happen to just get updated to Android 9 around the time this NPM issue started?  ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 1:29PM
Kudos:
0

The phone is an Xperia XZ

The phone is an Xperia XZ Premium, with finger print reader. Its 18 months old. It's quite bizarre that just in 2 days its just stopped working! Android version Pie 9. ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 1:06PM
Kudos:
0

Hallo zusammen, nachdem ich

Hallo zusammen, nachdem ich zum x-ten mal das LiveUpdate habe laufen lassen, klappt es plötzlich wieder. Norton Security arbeitet wieder normal und es hat auch Firerfox wieder als Brtowser erkannt und eingetragen. Also keine Mühen mehr, der Thread kann hi ...
Forum Thread comment
Author:
Posted:
09-Apr-2019 | 1:08AM
Kudos:
0

From the link I gave above.

From the link I gave above. Your device may support Mobile Unlock if the Android OS in your phone is v6.0 or higher and includes fingerprint authentication So there is no guarantee it will work just because you have Android 6. So even if it was working be ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 12:56PM
Kudos:
0

Thank you for your continued

Thank you for your continued support. Sorry to report back, unsuccessful, exactly the same response. Your steps were followed to the letter... I've tried so many routes now... other than this, manually signing in works OK, but its a bit of a pain...: ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 12:44PM
Kudos:
0

Go to your mobile device and

Go to your mobile device and open your NPM app. Before signing into the vault, scroll down and sign out of your Norton Account. Restart your device. Now open NPM and sign into your Norton Account, and then into the Vault.  Now, from Chrome, click on the N ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 12:30PM
Kudos:
0

Shop best price from

Shop best price from reputable dealer.   I understand you're wanting to avoid VPN & LifeLock.     ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
18-Apr-2019 | 12:05PM
Kudos:
0

I have tried this a number of

I have tried this a number of times, and still don't get a message on the phone. I do not have the phone in the "Listed Devices", so click on SETUP and the attached screen is displayed. This is, as you have said, all via the Chrome Extensio ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 12:10PM
Kudos:
0

Jim,

Jim, Can you check if you have parental controls enabled?  If so which categories have you set up to block?  I have had experience with accidentally enabling categories such as shopping  which will cause all kinds of blocks. ...
Forum Thread comment
Author:
sv_core Employee
Posted:
18-Apr-2019 | 12:00PM
Kudos:
0

Skoutariotis. Have you

Skoutariotis. Have you rebooted, aka power cycled Core since the update to firmware ver. 282? I took the liberty to do so, all the bogus site blocks abated. There is another thread here where this is being discussed. Both iOS and Android apps have confirm ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 11:57AM
Kudos:
0

When trying to add my phone

When trying to add my phone to the "Mobile Unlock" functionality, using the "My Norton" ebsite, I found that you cannot access the Mobile Unlock settings if you access your vault from the my.norton website. You need to sign in using th ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 11:56AM
Kudos:
0

Hallo Beate,

Hallo Beate, Hier die gewünschten Informationen: Es ist ein Huawei P smart Modell: FIG-LX1 Android Version: 8.0.0 Build-Nummer: FIG-LX1 8.0.0.174(C432) Dual Sim: Ja Die Version der Norton Family App: 4.9.3.14 ...
Forum Thread comment
Posted:
18-Apr-2019 | 11:53AM
Kudos:
0

Thanks!  Yep, I would think

Thanks!  Yep, I would think based on what you posted from the 'If You Were Using'... Norton Security Standard should recommend the new AntiVirus Plus.  But it sounds like Norton is really trying to push everyone onto one of the new 360 offerings ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 11:38AM
Kudos:
0

Core blocking safe sites

Even after the update couple days ago, Core is still block perfectly safe sites. I know there’s no such thing as perfectly safe site, but... Apple.com? Google.com? What’s going on? I need a solution. ...
Forum Thread
Author:
Posted:
18-Apr-2019 | 11:29AM
Comments:
3
Kudos:
0
Me Too:
0

Thank you peterweb, for

Thank you peterweb, for replying. I did check the list, and although, the Sony Experia is not listed, I do have a version of Android > 6.0. That said, the Deny / Approve notification was working on Monday and Tuesday this week. It's just like noth ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 11:26AM
Kudos:
0

Norton AntiVirus Plus does

new offerings Norton AntiVirus Plus does include Smart Firewall sans VPN or LifeLock.  https://us.norton.com/products/norton-360-antivirus-plus#feature-0-4 https://us.norton.com/norton-security-antivirus   old offerings  Norton Security Standard is part o ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
18-Apr-2019 | 10:44AM
Kudos:
0

Norton Security Standard to Norton AntiVirus Plus?

My Norton Security Standard subscription will be up soon, and I'm still a bit confused about the new product offerings.  I currently only need the 1 licence and don't care about or want the the VPN or the cloud backup.  I like my current Norton ...
Forum Thread
Author:
Posted:
18-Apr-2019 | 9:46AM
Comments:
3
Kudos:
0
Me Too:
0

This checkbox is there for

This checkbox is there for every protected app on the list. When it is checked, Norton AppLock will reset the PINentered status each time the app is closed, while when it is not, the PINentered status will only be reset when device is locked. And it works ...
Forum Thread comment
Posted:
18-Apr-2019 | 8:09AM
Kudos:
0

Hi floplot

Hi floplot I was wondering what code is on that first page that might cause a slower loading. If there are lots of elements or links that Norton needs to check, it may cause a slowdown on that page. I'm not a web coder, so just thinking out loud. ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 6:34AM
Kudos:
0

Did you check here to see if

Did you check here to see if your device is supported for the Mobile Unlock feature? Click on the Android dropdown to check. ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 6:30AM
Kudos:
0

Bonjour,

Bonjour, Je faissais référence à cette annonce qui a été aussu diffusée en français depuis: https://community.norton.com/fr/forums/norton-family-493-pour-android-es.... Cette version est a priori déjà installée sur votre appareil et ne résout pas votre so ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 6:28AM
Kudos:
0

Bonjour Patrick,

Bonjour Patrick, Votre soucis de connexion est il résolu? Cordialement Guillaume1024 ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 6:17AM
Kudos:
0

Can't verify my site

I'm trying to verify my website using a meta tag but it is not being picked up. https://thehumanfirewall.me/ It's built using a static site generator (Gatsby.js) and I'm wondering if that could be interfering with the automatic detection? I ...
Forum Thread
Author:
Posted:
18-Apr-2019 | 6:17AM
Comments:
1
Kudos:
0
Me Too:
0

Well, in MUI mode it always

Well, in MUI mode it always work, but it will not only demand the PIN on any app start, but also on suspending and switching. As far as I understand this should not be so. When you first open an app that is protected by App Lock, do you uncheck the option ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 5:57AM
Kudos:
0

Sunil_GA:...

Sunil_GA:... I have sent you a private message requesting logs and additional details for further investigation. Hi Sunil_GA: I'm not sure, but I think I might have the same problem with NS v22.15.2.22 (rel. 29-Mar-2019, now in "maintenance mode ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 5:46AM
Kudos:
0

Floplot, if you are seeing a

Floplot, if you are seeing a blockage on your Core app where there is a number in parentheses, such as below, it simply means that as in my case this IP or as in your case a simple website or IP has been blocked the number of times in the (xx) area since ...
Forum Thread comment
Author:
Posted:
18-Apr-2019 | 5:39AM
Kudos:
0

Norton Security Scan can be

Norton Security Scan can be installed during an uninstall of a Norton Security product. There is a check box you need to uncheck that box during the uninstall to avoid that feature being installed. To remove it, using a Windows Admin account, go to Window ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 5:14AM
Kudos:
0