• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Search

Search results

Cannot start Norton Secure VPN

Haven't had a problem with Norton 360 Secure VPN until today.  I restarted my computer and now it will not turn on. I have restarted and even shut down and restarted.  I did all the live updates.  Still cannot get VPN to turn on.  When I click in the ...
Forum Thread
Author:
Posted:
23-Apr-2019 | 7:04AM
Comments:
1
Kudos:
0
Me Too:
0

If this is a system app, it

If this is a system app, it will, by design, behave in what would be considered a suspicious manner for a regular app. That is why some system apps are flagged with the app advisor warnings.  You can stop these system apps from being scanned by going into ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
23-Apr-2019 | 6:37AM
Kudos:
0

Yes. You will be restricted

Yes. You will be restricted to the term of a current subscription for a Norton Security product. Trial or other. Do you have any Norton Security products for your PC? If so, you just need to log into NSiOS using the same Norton Account email and password ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
23-Apr-2019 | 6:19AM
Kudos:
0

Hi aquily:

Hi aquily: Can you post a screenshot of the window you see after you go to Help | Account Information | Enter a Product Key, enter the 25-digit product key and click "Next"?  I renewed my subscription a few months ago using a product key I purch ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 5:55AM
Kudos:
0

Hi Pappy01545:

Hi Pappy01545: Does this problem occur on the Win 8.1 machine you mentioned < here >?  If you have a Win 8.x or Win 10 computer try disabling the Windows Fast Startup power option described in peterweb's thread Windows 8/8.1 or 10 and Fast Star ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 5:08AM
Kudos:
0

How to remove Zukxd6fkxqn.com

VirusTotal: <here> How to remove Zukxd6fkxqn.com redirect (Virus Removal Guide) | Published on June 13, 2018 https://malwaretips.com/blogs/remove-zukxd6fkxqn-com/ https://safeweb.norton.com/report/show?url=https://zukxd6fkxqn.com1585448.html Maybe,  ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
23-Apr-2019 | 4:43AM
Kudos:
0

Das Problem löste sich durch

Das Problem löste sich durch Neuinstallation der Norton Family Android App. Dabei bemerkte ich, dass die ursprünglich installierte App noch die initiale Version hatte, die ich zu Beginn des Vertrags vor ~12 Monaten hatte. Da hat die Aktualisierung wohl ni ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 4:49AM
Kudos:
0

I got a notification mail re:

I got a notification mail re:"device has not reported any activity" every day starting at April 1. I recognized that the app never got updated after the initial installation. So I de-installed Norton Family and installed it again, which effectiv ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 4:44AM
Kudos:
0

Hello dante. The issue you

Hello dante. The issue you are seeing is entirely a Windows indexing issue. Rebuild your indexing "locations" following this great guide. Please let us know if your issue needs further attention. Cheers ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 4:36AM
Kudos:
0

https://safeweb.norton.com

https://safeweb.norton.com/report/show?url=andrewmatveychuk.com  = UNTESTED I C your <meta name="norton-safeweb-site-verification" content=  We'll try to raise attention to your concern.  @floplot Thanks ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
23-Apr-2019 | 4:27AM
Kudos:
0

Hi @A_Craig,

Hi  @A_Craig,     As I replied earlier in this post, the Inactive device e-mail is an issue we are working on correctly. We'll post an update when the fix is available.  Regards, Padmanabhan Norton Family team ...
Forum Thread comment
Author:
TV Padmanabhan Employee
Posted:
23-Apr-2019 | 4:27AM
Kudos:
0

officially4h. Since you are

officially4h. Since you are NOT a new customer with Norton products one question comes to mind. You said you are not able to subscribe. Just so we are clear, you're saying that you have NOT ever had a Norton account with your current subscription? As ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 4:25AM
Kudos:
0
Solved

Suggestions for VPN products

Norton 360 versions that include VPN and Family.  It's confusing that Norton Secure VPN exists to be installed while the Norton Security and Norton Family have VPN.  How do they all work together?  Why not a single VPN item that handles everything pe ...
Forum Thread
Author:
Posted:
12-Apr-2019 | 5:28PM
Comments:
9
Kudos:
1
Me Too:
0

@A_Craig,

@A_Craig, Im not sure if you saw my comment above, but I was getting emails that there was no activity for my sons phone for days even though I watched him on his phone and I even took his phone and did stuff to see if it would show up in activities. It d ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 4:05AM
Kudos:
0

Hallo @James_84 

Hallo @James_84   Willkommen im Forum. Die erste Frage kann ich Dir so beantworten, daß es sich hier um eine M obile U nerwünschte A pp(Anwendung) handelt (LINK- Erklärung durch ein ähnliches Beispiel für normalen Norton/ PUA → die deutsche BING-Überstzun ...
Forum Thread comment
Author:
naja Guru
Posted:
23-Apr-2019 | 3:05AM
Kudos:
0

We have the same problem with

We have the same problem with https://securecommunications.co.uk/ The verification code can be found here: https://securecommunications.co.uk/norton/ ...
Forum Thread comment
Author:
Posted:
23-Apr-2019 | 2:48AM
Kudos:
0

Malicious Link Detected.

Hi,  Can now confirm that the following link: https:// zukxd6fkxqn. com/1585448. html? q is a malicious and will attack your system. To confirm the issue both VirusTotal and Bitdefender Trafficlight are detecting the link as Malicious and from my own expe ...
Forum Thread
Author:
Posted:
23-Apr-2019 | 1:39AM
Comments:
5
Kudos:
1
Me Too:
0

Huawei's new 50x SuperZoom camera on its P30 Pro smartphone sparks privacy concerns

The 50x digital "SuperZoom" on Huawei's latest smartphone reportedly gives users the ability to read writing and take pictures of a small animal from hundreds of metres away, but there are fears the technology could also encourage some to r ...
Forum Thread
Author:
Krusty13 Guru
Posted:
16-Apr-2019 | 1:00PM
Comments:
2
Kudos:
2
Me Too:
0

Hi @A_Craig,

Hi  @A_Craig,     Can you kindly log into portal and confirm if you are able to see the activities but getting this Inactive device e-mail by mistake (or) whether you are not seeing activities at all?  Thanks and regards, Padmanabhan Norton Family team ...
Forum Thread comment
Author:
TV Padmanabhan Employee
Posted:
23-Apr-2019 | 2:03AM
Kudos:
0

Beta test iOS

Hello! I've installed Norton Security beta via TestFlight on my iPhone 8. I don't have subscription yet. Am I limited in 30 days of trial period? Can I buy Subscription during beta test? Wouldn't it disappear? Best wishes, Brian I need a so ...
Forum Thread
Author:
Posted:
23-Apr-2019 | 1:02AM
Comments:
1
Kudos:
0
Me Too:
0

Hi dstrzelecWe have manually

Hi  dstrzelec We have manually verified ownership of your website 'corpaxe.com' and it is currently rated green in safeweb.norton.com. https://safeweb.norton.com/report/show?url=corpaxe.com Cops ...
Forum Thread comment
Author:
Console_Ops Employee
Posted:
23-Apr-2019 | 12:21AM
Kudos:
0

Hi John Drake 99We have

Hi  John Drake 99 We have manually verified ownership of your website 'exclusivetaxva.com' and it is currently rated green in safeweb.norton.com. https://safeweb.norton.com/report/show?url=exclusivetaxva.com Cops ...
Forum Thread comment
Author:
Console_Ops Employee
Posted:
23-Apr-2019 | 12:20AM
Kudos:
0

MUA? in der „CarrierDefaultApp" bei Android 8.01 Smartphone LG gefunden.

Sehr geehrte Damen und Herren, ich habe eine Problem mit einem Android Smartphone der Marke LG (vertragsfreies Smartphone). Euer App-Berater von „Norton Mobil Security“ meldet ein seltsames Verhalten von der „CarrierDefaultApp“. Ein sogenannter MUA. Habe ...
Forum Thread
Author:
Posted:
23-Apr-2019 | 12:12AM
Comments:
2
Kudos:
0
Me Too:
0

I am unable to subscribe for

I am unable to subscribe for norton. ...
Forum Thread comment
Author:
Posted:
22-Apr-2019 | 10:44PM
Kudos:
0

Hello @KidsSafety,

Hello @KidsSafety, Thank you for your inputs. We will review it internally. Please keep sharing your experience and suggestions. May I request you one more thing? This forum is for parents to help one another in on-boarding and using Norton Family. We nee ...
Forum Thread comment
Author:
SantoshBarnwal Employee
Posted:
22-Apr-2019 | 10:04PM
Kudos:
0

Hello dstrzelec

Hello  dstrzelec Welcome to the Norton Community Forum I will have the Safe Web Team manually verify your website. Please stay tuned to this thread for a response from the Safe Web Team on Monday night after midnight EDT. Have a Good Night and Thanks. ...
Forum Thread comment
Author:
Posted:
22-Apr-2019 | 9:44PM
Kudos:
0

Hello

Hello You may want to contact Customer Support so that they can see what is going on. It does look like it is something from. Are you having  this issue with any other websites? Have a Good Night and Thanks. ...
Forum Thread comment
Author:
Posted:
22-Apr-2019 | 9:32PM
Kudos:
0

WINDOWS SEARCH INDEXTER GRABS ALL MY RAM

WINDOWS SEARCH INDEXTER RUNS AUTOMATICALLY AND USES ALL MY RAM I need a solution. ...
Forum Thread
Author:
Posted:
22-Apr-2019 | 8:13PM
Comments:
1
Kudos:
0
Me Too:
0

If you have installed Norton

If you have installed Norton on the new computer, you should be able to look for your files in Windows Explorer. Using a Windows admin account, open Explorer and click on This PC in the left pane. Then double click on Norton Backup Drive in the right pane ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
22-Apr-2019 | 7:21PM
Kudos:
0

Can you go to the App section

Can you go to the App section of your child's device in your NF account and click on "rules"? That is where I go to block and unblock apps. ...
Forum Thread comment
Author:
Posted:
22-Apr-2019 | 6:37PM
Kudos:
0