• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Search

Search results

Transfering Norton to new computer.

I'm replacing my computer. How do I transfer Norton to the new machine? I need a solution. ...
Forum Thread
Author:
Posted:
09-May-2018 | 12:03PM
Comments:
5
Kudos:
0
Me Too:
0

have a subscription and want to install one position on my wife's computer with her own ID,etrc

Have 2 positions left in my sub and want to install one on my wife's win 10 computer with her own login, password, etc. Need solution' I need a solution. ...
Forum Thread
Author:
Posted:
07-May-2018 | 5:36PM
Comments:
1
Kudos:
0
Me Too:
0

Cannot Log in to WiFi Security

After typing in my log in details the window shows "redirecting...please wait" for a couple of seconds then closes. After a while, or if I click it will open to the log in page again with the two text fields.   I have uninstalled and reinstalled ...
Forum Thread
Author:
Posted:
26-Apr-2018 | 12:50PM
Comments:
1
Kudos:
0
Me Too:
1
Solved

How to change language in Norton Security?

I'm from Hong Kong and would like to use Norton Security in Traditional Chinese version. However when I downloaded the software it was in Simplified Chinese version. How can I change the language? I found some online article about changing language o ...
Forum Thread
Author:
Posted:
30-Dec-2017 | 9:35PM
Comments:
4
Kudos:
0
Me Too:
0
Solved

Add a new device

I have Norton Internet Security I want to add a new android device so I sent an email from my laptop and went to try and open email ofrom the android tablet and the email is not there but when I look in my email with the laptop it is showing in the inbox ...
Forum Thread
Author:
Posted:
30-Dec-2017 | 10:42PM
Comments:
2
Kudos:
0
Me Too:
0

Huge increase in file size in version 22.14

I've just downloaded the new installer for NS and NIS versions 22.14.0.54, and I was shocked at the file size- 331MB! The previous version 22.12 was only 129MB. Does anyone know why the installer has more than doubled in size in a few months?  I hope ...
Forum Thread
Author:
Posted:
30-Apr-2018 | 6:00AM
Comments:
7
Kudos:
0
Me Too:
0

Unable to Download from My Norton

I have an active Norton Small Business subscription.  I have purchased an additional licence and wish to use this to setup Norton on a colleague's Windows 10 laptop.  From within My Norton, it shows that I have 1 available licences.  So far, so good. ...
Forum Thread
Author:
Posted:
19-Apr-2018 | 8:34AM
Comments:
6
Kudos:
0
Me Too:
0
Solved

Windows10 PC shows not protected but NS installed

I've got a number of devices with Norton Security installed- all good except one. The Windows 10 PC shows on the web interface as "Not protected"-  but Norton Security is installed and activated. I even tried to reinstall this morning, but ...
Forum Thread
Author:
Posted:
27-Oct-2017 | 1:40AM
Comments:
3
Kudos:
0
Me Too:
0
Solved

Lumia 950 Windows 10 Smartphone

I Can't find a way to download Norton security onto my Lumia 950, I Tried from my Norton account and also had a email sent to me with the download link but nothing works. Is it impossible or can anybody help me with this problem? Signed "Very an ...
Forum Thread
Author:
Posted:
15-Oct-2017 | 2:48PM
Comments:
4
Kudos:
0
Me Too:
0

Problems with operation of Norton Security after updating 22.14.0.54. (win 7 64)

Hello. I use the Windows 7 64 bit operating system. After the Norton Security updating to version 22.14.0.54 problems appeared. The center of support of Windows does not find the set antivirus and requires to include the defender of Windows. Several times ...
Forum Thread
Author:
Posted:
20-Apr-2018 | 12:07PM
Comments:
1
Kudos:
0
Me Too:
0
Solved

Data connectivity issue- downloading to mobile

Hi, I've been trying to download my Norton to a mobile phone (Samsung Galaxy 2)- sent the email link but when I click on the download link it comes up with a message saying that there is a "data connectivity issue" and there isn't a se ...
Forum Thread
Author:
Posted:
04-Sep-2017 | 2:59AM
Comments:
1
Kudos:
0
Me Too:
0

Dual Boot Machine question

I couldn't find an answer to this; sorry if it  is out there somewhere. My desktop died a few days before Norton's came up for renewal.  I bought a new machine and am taking the old HD with Win7  and making the system a dual boot with the new Wi ...
Forum Thread
Author:
Posted:
17-Apr-2018 | 8:36AM
Comments:
2
Kudos:
0
Me Too:
0
Solved

Help installing Norton Core Security Plus

Do I uninstall Norton 360 Premier Before I install Norton Core Security Plus?  Need Answer for both Windows and Android, if the process is different.  Thanks. I need a solution. ...
Forum Thread
Author:
Posted:
24-Aug-2017 | 2:14PM
Comments:
2
Kudos:
0
Me Too:
0
Solved

Latest Norton Security (Mac) installs but cannot connect to Norton Server

Approaching 2 weeks ago, I bought the latest Norton Security for my Mac. Downloaded and installed, no problem. However, final stage of registering my product is to connect to Norton servers and all should be updated? Not here!! "Cannot connect to ser ...
Forum Thread
Author:
Posted:
16-Aug-2017 | 1:17AM
Comments:
4
Kudos:
0
Me Too:
0
Solved

Offline installation....download to external drive?

I have the Norton Security Premium, 10 license software and it is currently installed on 4 devices.  I want to install it on a brand new laptop and I'm looking for a method that will allow me to do it without connecting to the internet to do so.  I a ...
Forum Thread
Author:
Posted:
29-Nov-2017 | 1:48PM
Comments:
2
Kudos:
0
Me Too:
0

What is this this adaptor?

Greetings, I purchased Norton WiFi Privacy. During installation, I was asked: Windows Security Would you like to install this device software? Name: TAP-Windows Providor V9 Network adaptors Publisher: OpenVPN Technologies, Inc. What is the "TAP-Windo ...
Forum Thread
Author:
Posted:
17-Mar-2018 | 7:22PM
Comments:
5
Kudos:
0
Me Too:
0

New installations of NIS or transfer of keys

Hello.  I build and re-build many computers each year for family, friends etc (20 or more), and I used to buy lot of NIS licences.  I still have about 8 or 9 copies of NIS that I haven't used.  I've been installing NIS this year and they still w ...
Forum Thread
Author:
Posted:
07-Apr-2018 | 10:38PM
Comments:
1
Kudos:
0
Me Too:
0
Solved

Norton Installation Files

I use to have Norton Internet Security with Backup up until November of this year I just purchased Norton Security and WiFi Privacy when I downloaded the Norton Internet Security before it downloaded it ran a program to remove the Norton Internet Security ...
Forum Thread
Author:
Posted:
16-Nov-2017 | 8:34PM
Comments:
4
Kudos:
0
Me Too:
0

Norton toolbar problem

Hi My Norton toolbar disappeared 2 days ago. In an effort to restore it, I uninstalled and reinstalled Norton Security. I'm using Windows Vista 64 and Google Chrome.  When I open Norton Security now, it shows that I have to configure the Norton Toolb ...
Forum Thread
Author:
Posted:
14-Mar-2018 | 12:51PM
Comments:
6
Kudos:
0
Me Too:
0
Solved

Gerät finden

Hi, Habe einer 10er Lizenz von Norton Security. Auf meinem Konto sind die Geräte mit MeinName-Windows 10-X benannt, wobei X von 1-8 geht. Wie kann ich nun herausfinden welches Gerät welches ist? Danke! Der online status scheint auch nicht immer zu stimmen ...
Forum Thread
Author:
Posted:
15-Jun-2017 | 2:09AM
Comments:
7
Kudos:
0
Me Too:
0

Family Spontaneously Accessibility turned off in child’s device- Getting No Data

Hello, I recently installed Norton Family on my son's Android 7.0 BLU R2 LTE and so far, it has simply not worked.- I followed installation guides, added my son's profile, installed the app on his phone, got the "Installed Successfully" ...
Forum Thread
Author:
Posted:
28-Mar-2018 | 9:15AM
Comments:
3
Kudos:
0
Me Too:
0
Solved

Norton Security Deluxe

I have Norton Security with Backup for 2 more days and then it runs out I went and purchased the Norton Security Deluxe for 2 years today.In order for me to get it cheaper for the 2nd year I was told I would have to purchase it as a new subscriber which I ...
Forum Thread
Author:
Posted:
04-Nov-2017 | 5:27PM
Comments:
8
Kudos:
0
Me Too:
0

issues with installing product and removing existing account

I recently purchased a copy of  Norton premium security but cannot load it. spoke to Norton who said my program had been hacked and I did not have a fire wall.  The operator offered to fix the issue but that I would have to pay two fees.  I find this diff ...
Forum Thread
Author:
Posted:
07-Jan-2018 | 12:07PM
Comments:
2
Kudos:
0
Me Too:
0
Solved

Custom scan not working

I want to do custom scan to scan specific external drive(s).   I also want to schedule weekly full scans of external drives on different day from the internal drive. When I click Custom Scan and the [Go] it just goes back to the main menu. When I click Fu ...
Forum Thread
Author:
Posted:
31-Oct-2017 | 12:20AM
Comments:
6
Kudos:
0
Me Too:
0

how to install wifi privacy on Firestick ultra

I am unable to install Norton Wifi Privacy on my Firestick Ultra. Can anyone point me to an APK? I have it working flawlessly on our laptop, phones, and our old media streamer, just cant get the Firestick to work I need a solution. ...
Forum Thread
Author:
Posted:
06-Feb-2018 | 5:35PM
Comments:
1
Kudos:
1
Me Too:
1

Wifi privacy needs to install a vpn profile to work fails

Had to factory reset an android samsung galaxy tab s2, reinstalled wifi privacy and this now repeatedly tells me to install a vpn profile. Install Now option displays a connection request window but only Cancel is available. So privacy cannot work. Any id ...
Forum Thread
Author:
Posted:
06-Feb-2018 | 3:04PM
Comments:
1
Kudos:
0
Me Too:
0

Norton Manage accounts- issues

When I log into my MacBook and in my norton account/subscriptions online it shows the other PCs/laptops I have registered and downloaded the security programme too, but for some reason it doesn’t show the MacBook being protected. It is, as when I go to th ...
Forum Thread
Author:
Posted:
22-Feb-2018 | 2:21AM
Comments:
1
Kudos:
0
Me Too:
0

Manage your child's Allowed Contacts

Reading the post  Norton won't allow calls to Allowed Contacts  it remembered me the difficulties I had to configure Norton Family to enable Calls from and to Allowed Contacts without any time limitations. Currently the user interface and the availab ...
Forum Thread
Author:
Posted:
22-Mar-2018 | 9:10AM
Kudos:
1
Me Too:
1

Norton disappeared from Windows 7 computer without uninstalling?

Norton completely disappeared from a Windows 7 computer without uninstalling!  All files, backups, scans etc GONE.  There was plenty of time left on the subscription and I was able to reinstall it, but am wondering if this will happen again since I have n ...
Forum Thread
Author:
Posted:
19-Mar-2018 | 8:11AM
Comments:
1
Kudos:
0
Me Too:
0

Rolling back Nortoron Internety Security version

One of the machines at work needs to be connected to a client VPN that is not compatible with Norton Internet Security version 22.x I got asked to temporarely downgrade to Norton Internet Security 21.x until they take care of the problem on their end. How ...
Forum Thread
Author:
Posted:
17-Mar-2018 | 1:13AM
Comments:
3
Kudos:
0
Me Too:
0