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When trying to add my phone

When trying to add my phone to the "Mobile Unlock" functionality, using the "My Norton" ebsite, I found that you cannot access the Mobile Unlock settings if you access your vault from the my.norton website. You need to sign in using th ...
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Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 11:56AM
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Hallo Beate,

Hallo Beate, Hier die gewünschten Informationen: Es ist ein Huawei P smart Modell: FIG-LX1 Android Version: 8.0.0 Build-Nummer: FIG-LX1 8.0.0.174(C432) Dual Sim: Ja Die Version der Norton Family App: 4.9.3.14 ...
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Posted:
18-Apr-2019 | 11:53AM
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Thanks!  Yep, I would think

Thanks!  Yep, I would think based on what you posted from the 'If You Were Using'... Norton Security Standard should recommend the new AntiVirus Plus.  But it sounds like Norton is really trying to push everyone onto one of the new 360 offerings ...
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Posted:
18-Apr-2019 | 11:38AM
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Core blocking safe sites

Even after the update couple days ago, Core is still block perfectly safe sites. I know there’s no such thing as perfectly safe site, but... Apple.com? Google.com? What’s going on? I need a solution. ...
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Posted:
18-Apr-2019 | 11:29AM
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Thank you peterweb, for

Thank you peterweb, for replying. I did check the list, and although, the Sony Experia is not listed, I do have a version of Android > 6.0. That said, the Deny / Approve notification was working on Monday and Tuesday this week. It's just like noth ...
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Posted:
18-Apr-2019 | 11:26AM
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Norton AntiVirus Plus does

new offerings Norton AntiVirus Plus does include Smart Firewall sans VPN or LifeLock.  https://us.norton.com/products/norton-360-antivirus-plus#feature-0-4 https://us.norton.com/norton-security-antivirus   old offerings  Norton Security Standard is part o ...
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Author:
bjm_ Guru
Posted:
18-Apr-2019 | 10:44AM
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Norton Security Standard to Norton AntiVirus Plus?

My Norton Security Standard subscription will be up soon, and I'm still a bit confused about the new product offerings.  I currently only need the 1 licence and don't care about or want the the VPN or the cloud backup.  I like my current Norton ...
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Posted:
18-Apr-2019 | 9:46AM
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This checkbox is there for

This checkbox is there for every protected app on the list. When it is checked, Norton AppLock will reset the PINentered status each time the app is closed, while when it is not, the PINentered status will only be reset when device is locked. And it works ...
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18-Apr-2019 | 8:09AM
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Hi floplot

Hi floplot I was wondering what code is on that first page that might cause a slower loading. If there are lots of elements or links that Norton needs to check, it may cause a slowdown on that page. I'm not a web coder, so just thinking out loud. ...
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Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 6:34AM
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Did you check here to see if

Did you check here to see if your device is supported for the Mobile Unlock feature? Click on the Android dropdown to check. ...
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Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 6:30AM
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Bonjour,

Bonjour, Je faissais référence à cette annonce qui a été aussu diffusée en français depuis: https://community.norton.com/fr/forums/norton-family-493-pour-android-es.... Cette version est a priori déjà installée sur votre appareil et ne résout pas votre so ...
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Posted:
18-Apr-2019 | 6:28AM
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Bonjour Patrick,

Bonjour Patrick, Votre soucis de connexion est il résolu? Cordialement Guillaume1024 ...
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Posted:
18-Apr-2019 | 6:17AM
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Can't verify my site

I'm trying to verify my website using a meta tag but it is not being picked up. https://thehumanfirewall.me/ It's built using a static site generator (Gatsby.js) and I'm wondering if that could be interfering with the automatic detection? I ...
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Posted:
18-Apr-2019 | 6:17AM
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Well, in MUI mode it always

Well, in MUI mode it always work, but it will not only demand the PIN on any app start, but also on suspending and switching. As far as I understand this should not be so. When you first open an app that is protected by App Lock, do you uncheck the option ...
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Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 5:57AM
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Sunil_GA:...

Sunil_GA:... I have sent you a private message requesting logs and additional details for further investigation. Hi Sunil_GA: I'm not sure, but I think I might have the same problem with NS v22.15.2.22 (rel. 29-Mar-2019, now in "maintenance mode ...
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Posted:
18-Apr-2019 | 5:46AM
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Floplot, if you are seeing a

Floplot, if you are seeing a blockage on your Core app where there is a number in parentheses, such as below, it simply means that as in my case this IP or as in your case a simple website or IP has been blocked the number of times in the (xx) area since ...
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Posted:
18-Apr-2019 | 5:39AM
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Norton Security Scan can be

Norton Security Scan can be installed during an uninstall of a Norton Security product. There is a check box you need to uncheck that box during the uninstall to avoid that feature being installed. To remove it, using a Windows Admin account, go to Window ...
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Author:
peterweb Guru Mobile Master
Posted:
18-Apr-2019 | 5:14AM
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Norton Password Manager Add a Mobile Device

Hi all I have Google Chrome installed on a Windows 10 Platform. I have the Norton Password Manager Extension installed in Google Chrome. I have Norton Password Manager installed on my mobile device (it's an Android phone). When trying to add my phone ...
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Posted:
18-Apr-2019 | 5:13AM
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PLUS you can beat every other

PLUS you can beat every other company that does the same thing you do with malware to the PUNCH!:) ...
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Posted:
18-Apr-2019 | 4:19AM
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I can only see this idea

I can only see this idea being perfect for Norton to do, would save tons of workloads off of your programmers that write up the new.dat files for Norton Security. ...
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Posted:
18-Apr-2019 | 4:17AM
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Plus users still using

Plus users still using Windows 7, & 8 can have sandbox too.:) ...
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Posted:
18-Apr-2019 | 4:14AM
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Norton Sandbox

Hey Norton's here is a great idea, seeing that the Windows 10 creator's update hadn't included sandbox in all versions of Windows 10, you jump in either with an update, or a new version of Norton's Security with the Norton Security San ...
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Posted:
18-Apr-2019 | 4:09AM
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Hepworth,

Hepworth, You may also want to check on web activity page. There is a little box that can be checked that says “show questionable activity only”. You may want to check this and make sure that it is not checked. ...
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Posted:
18-Apr-2019 | 3:59AM
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I have been having the same

I have been having the same issue. I took my sons phone and logged in as a parent on the Norton app on his phone to check things out, and for some reason after that I stopped getting the notifications. It’s like he wasn’t connected or something until I lo ...
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Posted:
18-Apr-2019 | 3:53AM
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Well, in MUI mode it always

Well, in MUI mode it always work, but it will not only demand the PIN on any app start, but also on suspending and switching. As far as I understand this should not be so. But at least it never allows user to open Norton AppLock without PIN asked. However ...
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Posted:
18-Apr-2019 | 3:33AM
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Yes, I have restarted the

Yes, I have restarted the device many times. The device itself is new and was shipped with Oreo 8.1 from box. Administrator privileges are turned on for sure. Maybe the reason is that I am using it on DeX mode? Because with DeX, when user closes the app i ...
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Posted:
18-Apr-2019 | 2:10AM
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Cannot uninstall Norton Security Scan

Hello Having experienced massive problems with Norton Security (Premium) I thought I try to uninstall and then reinstall it. That did not work, partially because the process f throwing it out did not complete. However, all of a sudden Norton Security Scan ...
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Posted:
18-Apr-2019 | 1:13AM
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Currently there's no option

Currently there's no option in site dispute tab to verify the site again   because re-evaluating is in progress.  ...
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Posted:
17-Apr-2019 | 11:35PM
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Is there a way to revert to

Is there a way to revert to the last version of NIS to see if that fixes it? Again, I find this odd why it’s happening on the two machines with latest Norton installed, but not the other two. Late Saturday I think there was some sort of issue with Spectru ...
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Posted:
17-Apr-2019 | 10:18PM
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Device reporting no activity

I keep getting email notifications from Norton stating that my child's smartphone is not reporting any activity. This is in spite of the device being used. If I try to go to a blocked web site on the device while logged in as my child, I am stopped f ...
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Posted:
17-Apr-2019 | 9:59PM
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