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If you believe a file has

If you believe a file has been mistakenly detected, you may submit a dispute at https://submit.symantec.com/false_positive/. ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
18-Sep-2017 | 7:01AM

GPSpector:

GPSpector: Oddly enough, I was able to use Malwarebytes when the problem started and that was the one that reported 1163 problems.  Hi GPSpector: If Malwarebytes is finding that many problems then it's definitely time to visit one of the free malware ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 6:34AM

> When downloading the GUI

> When downloading the GUI for win64 > from www. r2t2. de > R2T2 GUI Windows > Version 1.01 64Bit > there is a safety warning: > > Dangerous website blocked > Access attempt on: > > [Removed] > describes the security risks ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Sep-2017 | 6:23AM

Hello. Does your ISP modem

Hello. Does your ISP modem device feature built-in wifi? If so disable the wifi within your ISP modem. That will conflict with the Core. Also when this happens check your ISP's modem logs to see whether your ISP is reissuing a new IP address on a rec ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 6:21AM

Hi 2000yrsAgo,

Hi 2000yrsAgo, You mention the Comcast Product Page for Norton Security Suite which included the info you referenced. FWIW Norton did away with the Network Map in both the ISP version and the retail version of their products early in 2015 One additional s ...
Forum Thread comment
Author:
yank Guru
Posted:
18-Sep-2017 | 6:21AM

 Speaking of Symantec:

  Speaking of Symantec: Certification: Google withdraws confidence from Symantec 2018 As of April, Google will report Chrome for certificate errors that Symatecs issued CAs.   These include Thawte, VeriSign, Equifax, GeoTrust and RapidSSL.   Whoever still ...
Forum Thread comment
Author:
bjm_ Guru
Posted:
18-Sep-2017 | 6:13AM

Hi jandr74 ,

Hi jandr74  , The Maintenance is completed and should be able to run  the backup with no issues.If issue still persists please run live update  to get to latest  Norton product version- 22.10.1.10. To know your Norton product version- Go to Help->About ...
Forum Thread comment
Author:
siddarth_j Employee
Posted:
18-Sep-2017 | 6:12AM

Core drops communication with broadband modem about once a week requiring core reset to re-establish internet link.

Core drops communication with broadband modem about once a week requiring core reset to re-establish internet link. Only the core router requires the reset. I love the router but dropping the Ethernet link to the cable modem requiring a hard reset is quit ...
Forum Thread
Author:
Posted:
18-Sep-2017 | 6:11AM
Comments:
2
Kudos:
0

What browser are you using on

What browser are you using on the PC?   Look for the ID Safe Settings. Possibly three dots at the bottom right of the ID Safe window. Click the dots then click Sync Vault. Also, try signing out of our Norton Account. With the vault locked, click on the ID ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Sep-2017 | 5:55AM

Hallo @Hardy Hagen

Hallo @Hardy Hagen Hardy Hagen: Hallo in die Norton-Runde. Meine Frage: in welchen Abständen wird bei Norton Security Deluxe Vollversion die Virendatenbank aktualisiert, also ich stelle fest das es sehr sehr lange dauert??? oder habe ich verkehrte Einstel ...
Forum Thread comment
Author:
naja Guru
Posted:
18-Sep-2017 | 5:54AM

Hello KarKel  Hacktool.kms is

Hello KarKel  Hacktool.kms is a response from Norton that there is an attempt to run a "keygen" to generate illegitimate installation keys on a system. Specifically regarding Microsoft Office products. It is always from a remote source. Run a fu ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 5:38AM

今天又可以下载了

今天又可以下载了 ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 5:34AM

 potomacpctech

  potomacpctech The latest release does in fact change the behavior of the annoying popup ads.  However, their "solution" was to instead hijack the browser after installing Norton Security while displaying options to install the various add-on f ...
Forum Thread comment
Author:
peterweb Guru Mobile Master
Posted:
18-Sep-2017 | 5:14AM

Does Norton detect the

Does Norton detect the compromised version of the CCleaner software? https://www.forbes.com/sites/thomasbrewster/2017/09/18/ccleaner-cybersec... Thanks! ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 5:13AM

FWIW!! I've tagged the thread

FWIW!! I've tagged the thread requesting escalation. An admin should review the tag as soon as they see it. Please watch the thread for an admin or Symantec employee to respond. Cheers ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 5:02AM

Hi RUE,

Hi RUE, Welcome to Norton Community! Please share the following details to investigate the issue further Issue is specific to 'Internet and Mediahouse' apps or for all the apps in child device Share Norton Family email account details and debugs ...
Forum Thread comment
Author:
Devi AK Employee
Posted:
18-Sep-2017 | 4:59AM

Hi LordDWT,

Hi LordDWT, Welcome to Norton Community! Please share your Norton Family email account and debugs logs via private message(you can find my email address under my profile in the forum) to investigate the issue further Steps to take debug logs after reprodu ...
Forum Thread comment
Author:
Devi AK Employee
Posted:
18-Sep-2017 | 4:56AM

That is brilliant.

That is brilliant. One of these days when you move out of your parent's basement and get a real job (or even own an IT consulting company) you will get it. Until then, kudos and India based scripted chat to you. ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:43AM

Hi ConcernedParents,

Hi ConcernedParents, Welcome to Norton Community! Thanks for your valuable suggestions. For #4, we support Search monitoring in Chrome and NF Browser. When Search Supervision is turned ON, all keywords searched by the child will be listed in Norton Family ...
Forum Thread comment
Author:
Devi AK Employee
Posted:
18-Sep-2017 | 4:42AM

http://norton.com/chat

http://norton.com/chat Cheers ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:36AM

Thank you Tony I'll just have

Thank you Tony I'll just have to trust that eventually full functionality will be restored after I've subscribed yet again, although I'm rapidly losing faith in Norton's ability or desire to deliver. ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:30AM

"We Gurus".

"We Gurus". Allow me to enlighten you as well. Periodically people directly from Symantec do reply on these threads and one in particular has replied on this thread several times. My comment was not to you or any other "Guru" so get a ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:26AM

Hello JanSykora  I have

Hello JanSykora  I have tagged a Norton representative to drop into this thread with a definite answer about whether NF would fit your needs. Below is the listing of what operating systems that are supported on Norton Family for your reference: https://us ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:24AM

Norton Identity Safe (desktop PC App) won't sync with Android App

Hi All, I've been using Norton Identity Safe (NIS) for months now on my desktop PC and via the app for my android phone.  It's been fantastic. I create a new login and it appears on the other device.  But 2 weeks ago it all stopped working. When ...
Forum Thread
Author:
Posted:
18-Sep-2017 | 4:20AM
Comments:
1
Kudos:
1

Thank you for point that out

Thank you for point that out Peter. ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:12AM

Hi JJZ,Your site '

Hi JJZ, Your site ' hartzenterprises.com ' has been submitted for analysis and it is currently rated green in safeweb.norton.com. https://safeweb.norton.com/report/show?url=hartzenterprises.com Cops ...
Forum Thread comment
Author:
Console_Ops Employee
Posted:
18-Sep-2017 | 4:10AM

Hacktool.kms

Hi, I received notification of a hacking attempt on my laptop which was quarantined.  My question is, I have a desktop as well but have not received this notification as to this attempt on it. Both use Windows 10. As I open up emails and basically use bot ...
Forum Thread
Author:
Posted:
18-Sep-2017 | 4:07AM
Comments:
2
Kudos:
0

Hi Altisafe,Your site '

Hi Altisafe, Your site ' altisafe.com ' has been submitted for analysis and it is currently rated green in safeweb.norton.com. https://safeweb.norton.com/report/show?url=altisafe.com Cops ...
Forum Thread comment
Author:
Console_Ops Employee
Posted:
18-Sep-2017 | 4:10AM

@Quaz4

@Quaz4 @potomacpctech Please allow me to enlighten you both to the fact that we Guru's, are simple "users" of the very products we are assisting you with when you have issues. We are NOT paid to assist nor are we in any way employees with N ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 4:07AM

Give support chat a shout.

Give support chat a shout. They should be able to better assist. http://norton.com/chat Cheers ...
Forum Thread comment
Author:
Posted:
18-Sep-2017 | 3:52AM