• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Search

Search results

Cannot download security de luxe to xp machine

I purchased a new copy of Norton De Luxe security to 5 machines to replace last year's copy. My XP machine showed the previous copy to be a trial version (it was not) and I could not get this machine to accept the new software. So I deleted the machi ...
Forum Thread
Author:
Posted:
13-Dec-2017 | 2:11AM
Comments:
9
Kudos:
0
Me Too:
0

Install Norton Security on Another Device

I have Norton 360 on my and my wife's laptops. I should have another subscription available but when I try to down load it on her tablet it says I have no more available. I had a laptop that died and no longer have it so I can't remove Norton fr ...
Forum Thread
Author:
Posted:
10-Dec-2017 | 1:17PM
Comments:
1
Kudos:
0
Me Too:
0

NSP Download data/file size and d'load to USB Drive?

Soon I will need to reinstall Norton Security Premium on to my notebook PC as the notebook needs to have a part and component replaced by the manufacturer and they will erase the contents of the hard drive. What is the total download data/file size for No ...
Forum Thread
Author:
Posted:
09-Dec-2017 | 9:56PM
Comments:
4
Kudos:
0
Me Too:
0

"Norton is unable to process. Please restart your Mac." etc.

Hello, I am currently having issues that I find Norton support cannot fix without getting remote access of my laptop which I am not at all comfortable with. Since this morning I have had the Norton icon disappear from my desktop bar on my Macbook Pro, the ...
Forum Thread
Author:
Posted:
29-Aug-2017 | 11:15AM
Comments:
11
Kudos:
0
Me Too:
0

Browser Toolbar way to big

I like using Norton security and I also like the functions you get with the Norton Security with backups, the security does what it is meant to do but however I find the toolbar at the top of the browser often is glitches when scrolling down the page and ...
Forum Thread
Posted:
28-Aug-2017 | 7:53AM
Comments:
4
Kudos:
0
Me Too:
1

The application “Install Norton Security” can’t be opened

When I try an open the Norton Internet Security Installer on my Mac, it pops up with the message "The application “Install Norton Security” can’t be opened."  I previously uninstalled the application because it wasn't updating properly and ...
Forum Thread
Author:
Posted:
27-Aug-2017 | 4:40PM
Comments:
2
Kudos:
0
Me Too:
0

Norton Family Parental Controls on ipad without Profile

Hi, I've installed Norton Family Parental Controls on my daughter's iPad that she uses for school. Previously, she could use the Norton browser to go on the web but now the app is forcing her to install a profile to use it which she cannot do as ...
Forum Thread
Author:
Posted:
07-Dec-2017 | 2:23AM
Comments:
4
Kudos:
0
Me Too:
1

Updates-Reinstall complete-Malware

On 11/24/17 I ran LiveUpdate. It downloaded six (6) files but #5 and #6 installation failed. Then program found 51 bad files when complete system scan was run. Program not running like it used to. So I ran Power Eraser which only messed up Antivirus worse ...
Forum Thread
Author:
Posted:
06-Dec-2017 | 9:27AM
Comments:
1
Kudos:
0
Me Too:
0
Solved

8504 104 Error

Hi, I was trying to reinstall my norton so it would show up as a registered device under manage.norton.com because for some reason it wasnt showing that I had norton installed only showed my mothers computer which is off right now.  Anyways I have ran the ...
Forum Thread
Author:
Posted:
25-Apr-2017 | 7:08PM
Comments:
14
Kudos:
0
Me Too:
0

uninstall kaspersky

I'm unable to uninstall Kaspersky. I keep trying but the screen says the action is only valid for products that are currently installed. With that I can't install Norton? Kaspersky is not installed but still shows up in my programs and features? ...
Forum Thread
Author:
Posted:
02-Dec-2017 | 1:58PM
Comments:
1
Kudos:
0
Me Too:
0

Reinstall Norton Security Without Losing Activation

I need to reinstall Norton Security to a different drive to save space on my C: drive, but I want to make sure I don't lose the activation license in the process.  Suggestions would be appreciated. I need a solution. ...
Forum Thread
Author:
Posted:
30-Nov-2017 | 4:21AM
Comments:
1
Kudos:
0
Me Too:
0

Identy protection for second user

My wife and I share a family license on our two PCs.  How do I extend Identity Theft Protection to her user account? I need a solution. ...
Forum Thread
Author:
Posted:
28-Nov-2017 | 1:23PM
Kudos:
0
Me Too:
0

Subscription for new laptop

I have a current subscription for my home computer that has 9 months left on it. I just bought a new laptop and want add it to my subscription. How do I upgrade my subscription to allow more computers on it? I need a solution. ...
Forum Thread
Author:
Posted:
28-Nov-2017 | 4:57PM
Comments:
4
Kudos:
0
Me Too:
0

MAC support

I want to add a device to my NIS product but it is a MAC book air using OS 10.12.2 and it gives a not supported message. How can I protect this device without buying another product? It clearly indicates MAC devices when I send the email. Thanks I need a ...
Forum Thread
Author:
Posted:
03-Aug-2017 | 2:42AM
Comments:
2
Kudos:
0
Me Too:
0
Solved

Installing Norton over McAfee

My computer came with McAfee security, but I want to use Norton Security, which I have but have not yet installed. Must I first uninstall the McAfee software? If so, will a simple 'uninstall' in Windows 10 remove everything, or is it more involv ...
Forum Thread
Author:
Posted:
22-Feb-2017 | 2:59PM
Comments:
17
Kudos:
0
Me Too:
0

I have 2 licenses taken up by one computer

So I just realized that I am apparently paying for a 3 device plan of Norton and have come across something weird. I have two computers, my main desktop and my brand new laptop and for some reason according to Norton it says that I have two subscriptions ...
Forum Thread
Author:
Posted:
26-Nov-2017 | 9:52PM
Comments:
3
Kudos:
0
Me Too:
0
Solved

Unwanted Program/Firewall Help

Morning Everyone, A few days ago I downloaded 2 pieces of trial software. Norton analysed them and declared them as safe, so I pressed on with the installation. I have now removed them, and a search finds no fragments remaining on my device. However withi ...
Forum Thread
Author:
Posted:
11-Apr-2017 | 5:59PM
Comments:
2
Kudos:
0
Me Too:
0

Installing Norton onto additional device

Hello. I hope someone might be able to help me. I have recently purchased a Samsung Galaxy Tablet and would like to install my Norton security onto it. My Norton security is for up to 5 devices and although it only has 54 days remaining I would still like ...
Forum Thread
Author:
Posted:
26-Jul-2017 | 5:22AM
Comments:
2
Kudos:
0
Me Too:
0

Since when is ASKING the new curse word

1. I installed your software AFTER I installed Solvusoft Driverdoc and the first thing your software does is just remove the program WITHOUT EVEN ASKING. By default you just remove without even asking if I as a user actually WANT this. 2. When I restored ...
Forum Thread
Posted:
22-Nov-2017 | 11:24AM
Comments:
6
Kudos:
0
Me Too:
0
Solved

Is Malwarebytes Premium compatible Norton Security?

I've used the free version of Malwarebytes for years. When updating recently I mistakenly ended up with the premium (paid) real-time 15 day trial version which I'm running alongside Norton. I've read a good review or two of the product and ...
Forum Thread
Author:
Posted:
02-Apr-2017 | 7:26AM
Comments:
4
Kudos:
0
Me Too:
1

Windows10 upgrade problems

Hi, Although I have tried many times, my laptop can not access the latest update of windows 10, theoretically linked to security aspects. I would like to ask you if my Norton security can be making this update difficult. Thank you very much Carles I need ...
Forum Thread
Posted:
21-Nov-2017 | 3:10PM
Comments:
5
Kudos:
0
Me Too:
0

Norton Family doesn't support my device

I was using Norton Family trial and was working good. Now after I bought the program now it said that it doesn't support the device!! My device has a Windows 10 Home. What Can I do?? Or I will have to ask for my money back!!  I need a solution. ...
Forum Thread
Posted:
21-Nov-2017 | 5:33AM
Comments:
2
Kudos:
0
Me Too:
0

internt slow

hi there my internet has been running great my supplier virgin media 200 opti fibre has been faultless. has i was in need of some internet protection for all family pc s and laptops i  bought norton. now since this has been installed internet has become s ...
Forum Thread
Author:
Posted:
21-Nov-2017 | 1:03AM
Comments:
6
Kudos:
0
Me Too:
0

Norton Security Toolbar?

I keep getting notifications to install the "Norton Security Toolbar" and am wondering what it include and wondering if I really need it.  I have Norton Antivirus installed on an auto annual renewal.  Do I need this Toolbar? Thanks for any insig ...
Forum Thread
Author:
Posted:
19-Nov-2017 | 12:24PM
Comments:
2
Kudos:
0
Me Too:
0

New installs of NIS- how long will it be supported

Hello. I build and re-build a lot of PCs for family, friends and relatives.  Normally, each year I buy at least at least a dozen NIS licences.  I'm now using NS for other people, but I still have several NIS licences left over from 2016.  I know I ca ...
Forum Thread
Author:
Posted:
15-Nov-2017 | 7:40AM
Comments:
2
Kudos:
0
Me Too:
0

Please update Norton Removal Tool

Please update Norton Removal Tool, fix it or do something,  i try to uninstall Norton Security v22.11 and he dont want to uninstall,  then i try to use Norton Removal Tool but i see this- "uninstaller expired",  also try NRT in safe mode but i h ...
Forum Thread
Author:
Posted:
14-Nov-2017 | 6:36AM
Comments:
6
Kudos:
0
Me Too:
0

Remove Child from iPhone that’s on Family Premier

In setting everything up I used my iPhone as the example...now my phone thinks it’s her phone. How do I delete a child from a phone (I stopped short of loading a profile). I need a solution. ...
Forum Thread
Author:
Posted:
13-Nov-2017 | 5:03AM
Comments:
2
Kudos:
0
Me Too:
0

Cannot install Norton 360 on my cell phone

I have Norton 360 and want to install this protection on my cell phone. When I attempt to do this I get the message: 'Device Not Supported. 360 does not run on this Android operating system.'  Do I have to subscribe to another program to get cov ...
Forum Thread
Author:
Posted:
12-Nov-2017 | 8:01AM
Comments:
1
Kudos:
0
Me Too:
0

Lost green ticks after Fall creators update.

Using the backup feature of Norton I’ve noticed the green ticks have disappeared from backed up files, I’ve deleted the backup & recreated it & checked that backup overlays is active. Backup runs & does backup the files. I’ve run the troublesh ...
Forum Thread
Posted:
08-Nov-2017 | 5:32AM
Comments:
4
Kudos:
0
Me Too:
0
Solved

Unable to change child's policy on Norton family

I had child's computer set up for monitoring, for some reason I couldn't  find my child's name or device.   So, I uninstalled the program and reinstalled.  Now, it won't let me change child's policy on time restriction.   It won&# ...
Forum Thread
Author:
Posted:
05-Mar-2017 | 1:14PM
Comments:
2
Kudos:
0
Me Too:
0