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The battery saving override

The battery saving override is to combat the way some manufacturers handle that feature. With battery optimizations in the later versions of Android OS enabled on some manufacturer's devices, there are issues with Norton and other apps crashing or be ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Feb-2019 | 4:24PM
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0

Hello stylon

Hello  stylon Sorry you had to wait so long. I will notify the Safe Web Team. Please stay tuned to this thread for a response from the Safe Web Team on Wednesday night after midnight EST. Have a Good Night and Thanks. ...
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Author:
Posted:
13-Feb-2019 | 4:24PM
Kudos:
0

5/69 reputation engines

5/69 reputation engines marked "http: //zettaomnis. net. br/" as malicious (7% detection rate) https://www.hybrid-analysis.com/sample/37324a9bef9fda189a7df329fc8d9a8601a1b8398b21c2a654195f93e12a691c-- https://www.hybrid-analysis.com/sample ...
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Author:
bjm_ Guru
Posted:
13-Feb-2019 | 4:14PM
Kudos:
0

Hello michael aktud

Hello  michael aktud Tuesday night after midnight EST is in my time zone. I meant later on Tuesday night. Since I mentioned after midnight, I guess you could say early on Wednesday. The Safe Web Team posted in this thread about 10 minutes after your last ...
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Author:
Posted:
13-Feb-2019 | 4:13PM
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0

Thank you for the candor. The

Thank you for the candor. The previous app never listed these permissions nor "drawing over other apps" as being required for certain portions of the program to work. While setting these up, it also requested to override battery saving settings ...
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Posted:
13-Feb-2019 | 4:11PM
Kudos:
0

Hello

Hello www.virustotal.com is showing 4 security programs now still finding it malicious. Have a Good Night and Thanks. ...
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Author:
Posted:
13-Feb-2019 | 3:55PM
Kudos:
0

Hello

Hello Try running Live Update a few times and restarting.in your Norton Program. You can also turn off Fast Startup in your Windows Power Settings. That will help a lot of programs to run better. We recommend this to a lot of Win 10 customers. Have a Good ...
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Posted:
13-Feb-2019 | 3:41PM
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0

Alj1874

My VPN has disappeared suddenly from settings. I tried to uninstall and reinstall with no success. I need a solution. ...
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Author:
Posted:
13-Feb-2019 | 3:28PM
Comments:
1
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0
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Hello Vol Hemp

Hello  Vol Hemp I found your Meta Tag. I will submit it to the Safe Web Team. They will verify and evaluate your website. Please stay tuned to this thread for a response from the Safe Web Team on Wednesday night after midnight EST. Have a Good Night and T ...
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Author:
Posted:
13-Feb-2019 | 3:23PM
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0

To check for extensions, open

To check for extensions, open Edge and click on the three dots at the top right of the screen. Then click on Extensions near the bottom of the list. Try turning off any extensions you find there and testing your Family Search  site again.  If it loads cor ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Feb-2019 | 3:22PM
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0

How do I go about getting

How do I go about getting that? It says I am up to date with the versions. ...
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Author:
Posted:
13-Feb-2019 | 3:18PM
Kudos:
0

Hello

Hello Have you tried 22.16.4.15 version? Have a Good Night and Thanks. ...
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Author:
Posted:
13-Feb-2019 | 3:15PM
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0

Just my personal comments

Just my personal comments here. Any useful AV product has to have access to your entire system to be effective. Otherwise, if malware got into the OS core, the AV product might not be able to detect it. The same is true for monitoring apps. The AV product ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Feb-2019 | 3:09PM
Kudos:
0

Password manager fails

Password manager (Local vault) fills in the proper information (User name and Password) but web site rejects the login. If I turn off "Auto Submit" and then backspace the last character of User Name and manually enter the last character, then ba ...
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Author:
Posted:
13-Feb-2019 | 2:49PM
Comments:
6
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0
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It has been a while since I

It has been a while since I installed NSV, so not sure if it still works the same way. If prompted, did you allow the installation of a TAP driver? That is required for the VPN connection to work. You can check for this TAP driver by opening an elevated c ...
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Author:
peterweb Guru Mobile Master
Posted:
13-Feb-2019 | 2:29PM
Kudos:
0
Solved

Untested site

Hello, We have added a client’s website for testing several moths ago. The status is currently "ownership verified", but the rating. "This site has not been tested yet." Would it be possible for the team to confirm it? Thank you. I nee ...
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Author:
Posted:
01-Feb-2019 | 7:28AM
Comments:
8
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0
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2

Hi Matt, 

Hi Matt,  Windows 10   64-bit  Version 1803  OS Build 17134.556 Google Chrome  Version 72.0.3626.96 (Official Build) (64-bit) All sites exhibited the same behavior. I tried on 3 separate occasions (weeks apart) with same results.  ...
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Author:
Posted:
13-Feb-2019 | 2:27PM
Kudos:
0

This box should contain data.

This box should contain data. When first opened, the small spinning icon briefly appears and then nothing. The information that does not appear above, also does not appear below. Same info, but instead of blank, has an error code. ...
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Author:
Posted:
13-Feb-2019 | 2:17PM
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Thank you, peterweb.

Thank you, peterweb. I had LiveUpdate off for 10 minutes, just to test. (Made no difference.) It's back on. Norton Security Deluxe. Microsoft Edge v. 42.17134.10 with Windows 10 v. 1803. I think I have NO extensions-- I am too tech illiterate to add ...
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Author:
Posted:
13-Feb-2019 | 2:06PM
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0

Version 4.4.1.4316 setup permissions

This may just be me being too watchful. However, I removed an older version that had updated to the latest version a few days ago because it was freezing the phone randomly. Getting the new version I installed and let the phone do its thing for a day or s ...
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Author:
Posted:
13-Feb-2019 | 1:01PM
Comments:
3
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0
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0

Still use phone during blocked hours via Chat heads

Both my daughters have Samsung Galaxy A7 running andriod with NF installed.  I use blocked hours from 9pm, however they are able to bypass this block by using messenger and using chat heads.  When a message is received, the persons picture appears on the ...
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Author:
Posted:
13-Feb-2019 | 12:58PM
Comments:
1
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Hi. A quick review of IDMan

Hi. A quick review of IDMan.exe and it looks like it could have low reputation (not many users), thus why NPE is flagging it. It appears to be a downloader tool. https://www.virustotal.com/#/file/7907a8c9c692365700af5600c2c22707a4e967... Will still have t ...
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Author:
symc_Holt Employee
Posted:
13-Feb-2019 | 12:36PM
Kudos:
0

Norton Secure VPN disconnects Internet

Hi folks I have two Windows machines, both on same Windows version (currently W10 17763.316). Both have Norton Secure VPN installed on same version (1.7.0.235). If I start Norton Secure VPN (NSV) on my laptop it will connect to the service but then the wi ...
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Author:
Posted:
13-Feb-2019 | 12:19PM
Comments:
1
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@jmason471  In general. When

@jmason471   In general. When you setup your printer for the 1st time, you ONLY need to install the printer on ONE device via the USB cable and use that method. On all on other devices which are wireless capable add the printer through Windows settings. I ...
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Author:
Posted:
13-Feb-2019 | 11:29AM
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0

Glad you have a solution.

Glad you have a solution. Have a grand day today. Cheers ...
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Author:
Posted:
13-Feb-2019 | 11:21AM
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0

peterweb. lmacri. Does Norton

peterweb. lmacri. Does Norton Core ring a bell or two? Myself and others were rejected from the BETA on that product late last year as well. The explanation I received was is was cancelled. Here we are now, with Core discontinued. Norton didn't liste ...
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Author:
Posted:
13-Feb-2019 | 11:18AM
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Editing in password manager

I want to edit the password only of a login, in Password Manager.  When I try to save the new password, a box pops up says that username already in use try a different one.  I do not want to change the username! Ver: 22.16.3.21 On WIN10  laptop I need a s ...
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Author:
Posted:
13-Feb-2019 | 10:56AM
Comments:
4
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Please review > Safe Web Help

https://safeweb.norton.com/report/show?url=volhemp.com Please review > Safe Web Help for Site Owners https://safeweb.norton.com/help/site_owners We'll try to raise attention to your concern. ...
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Author:
bjm_ Guru
Posted:
13-Feb-2019 | 10:46AM
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0

Hi @peterweb!  The issue on

Hi @peterweb!  The issue on my Windows 7 computer resolved itself, don't know why or how.  On my Windows 10 laptop the issue continues.  I spoke to someone at Norton.  He walked me through the fix they had.  I'll post details later in case it ca ...
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Author:
Posted:
13-Feb-2019 | 10:26AM
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Hello @Kuster -

Hello @Kuster Sorry to hear your are experiencing performance problems.  We'd like to know more information since it doesn't match our day-to-day usage of Password Manager on Chrome. You labeled your post with Windows 10- can you provide the bui ...
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Author:
MJP Employee
Posted:
13-Feb-2019 | 10:04AM
Kudos:
0