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Lost green ticks after Fall creators update.

Using the backup feature of Norton I’ve noticed the green ticks have disappeared from backed up files, I’ve deleted the backup & recreated it & checked that backup overlays is active. Backup runs & does backup the files. I’ve run the troublesh ...
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08-Nov-2017 | 5:32AM
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Direct download for NS 22.9.0.71?

Going to do a clean install of Windows 10 soon, and I was wondering whether there is any direct download links for the latest Norton Security version?  The last time I went to my Norton account and downloaded the exe. it gave me an older version that need ...
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Posted:
02-Mar-2017 | 4:33PM
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6
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Serverfehler

Ich habe schon einige Male versucht meinen Accou zu aktivieren, doch es kommt irgendwann immer "Serverfehler bitte versuchen Sie es erneut", wer kann mir dabei helfen?? I need a solution. ...
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Posted:
30-May-2017 | 10:12AM
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2
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Identify Safe for Husband and Wife on Different Computers

I am the subscriber to Norton.  My wife and I use different computers and I want Identify Safe on HER computer to reflect her programs and not mine.  So far I have been unable to assign Identify Safe to her.  It always shows up with my information and not ...
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Posted:
28-May-2017 | 5:39AM
Comments:
5
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New install on new laptop

I want to install my Norton Security with backup on my new HP laptop with Windows 10 64 bit.My old laptop has Windows 7 64 bit and it came with 10 installs.Do I need to install different version of Norton Security with backup for Windows 10 since my old l ...
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Posted:
21-Feb-2017 | 1:47PM
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6
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New software installation

I'm installing a new software program and Norton Security will not allow me to do so. It said that "SecurityRisk.gen1" and "Trojan.Gen.8!cloud" virus was present. What should I do? I need a solution. ...
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Posted:
29-Oct-2017 | 6:16PM
Comments:
8
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Can't download Norton on my Windows PC

Hello I have 2 "Norton Security 5" subscriptions from a partner, which works fine on all the devices it's installed on. But when I try to install it on this computer (iMac with bootcamp Windows 10, updated), it won't work. I go to the ...
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Posted:
29-Oct-2017 | 5:12AM
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1
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Cannot identify devices in My Subscription

I need to transfer Norton Security from one device to another one. In the "New Norton" website, all it says is Windows-1, Windows-2, Windows-3. How does one determine which copy is on which machine? The old website gave the device names, not som ...
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Posted:
19-Oct-2017 | 4:30PM
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2
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Not working on Windows 10

Signed up for a 30 day trial of Norton Family today and while it's working great for me on Android, my Windows 10 PC shows it's installed fine (green checkmark over the family icon in the bottom right dashboard) but it displays an empty box when ...
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Posted:
26-Oct-2017 | 11:14PM
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12
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Norton Security Premium vs Mobile Security

I have Norton Security Premium and want to install on my iPhone. NSP says it is compatible with smartphones including IOS. Is NSP better than Norton Mobile Security or are they basically the same? I have never downloaded and used NS on a smartphone before ...
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Posted:
22-Apr-2017 | 11:06AM
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2
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NIS reinstall after Windows reinstall

I know there are a few other threads on this but: I have NIS for 3 computers, all licenses are being used. I reinstalled Windows on one of them, and want to reinstall NIS. On mynortonaccount it shows all three devices, with an indication '3 of 3 seat ...
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Posted:
31-Jan-2017 | 5:51PM
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5
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Galaxy S-8- Device not Supported- Norton 360

I'm running Norton 360 Version 22.11.0.41 and my account is active.  I initiated the Download for my mobile device (Galaxy S-8) and when I activated the Download I received the message: "Device Not Supported Norton 360 does not run on this Andro ...
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Posted:
24-Oct-2017 | 10:01AM
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3
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Installation issue not autofixed

I have XP SP3 and NIS 22.11.0.41 and use Firefox.   I thought my Norton was perfect until I had a look at "Get Support" on "Help" which told me that there was an issue with my Installation and autofix failed to fix it.  I was then dire ...
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Posted:
24-Oct-2017 | 5:58AM
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8
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Norton will not uninstall even with help of removal tool

I recently bought a year subscription for Norton Internet Security but I cannot uninstall it because an older version of norton will not uninstall. I tried to uninstall it manually but it would get stuck on the uninstall part and othing would change. I di ...
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Posted:
22-Oct-2017 | 3:44PM
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3
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I can't download Norton 360 onto my iphone device

Hi Norton tells me that I can add several devices (up to 5) against my subscription.  It says it supports iPhones.  I followed the instructions to send a link to my email address, opened that email on my iPhone.  I clicked the link to set it up and receiv ...
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Posted:
22-Oct-2017 | 7:01AM
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1
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Installing Norton Family on children's phones- which email address to use?

I want to install Norton Family on my children's phones. When installing it on my own phone, I used my computer to go to norton.com, logged in and installed from there by selecting "install to a new device" (or something similar). The syste ...
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Posted:
21-Oct-2017 | 3:43PM
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2
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Norton's language

I have two Norton Security Premium licenses, one of them is partially used, expiring in December 2017, and the second one is still intact. The one being used was purchased and downloaded from Amazon-US while I was in my home country in Europe.    My issue ...
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Posted:
23-Jan-2017 | 2:51PM
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12
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Help with installing BeadTool software.

I've been trying to install BeadTool4.9.0, it will download, but wont install. I contacted the owner of BeadTool and he said it's because Norton wont let me open the file. How do I get my paid for BeadTool software to install? I need a solution. ...
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Posted:
18-Oct-2017 | 2:20PM
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27
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license management- unusable device names

Is there any way to get *ANY* information about which device has my licenses? The names that Norton shows are useless. myfirstname-Windows7-1 and myfirstname-windows7-2 are not usable for discerning which device is which. I have some of these licenses on ...
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Posted:
14-Oct-2017 | 4:10PM
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6
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How to reinstall Norton after factory reset

Hello, I am Theo and I live in Japan. After buying Norton I had problems with the computer and had to have it returned to factory settings. I then downloaded the 30 day trial version hoping I would be able to upgrade it with the Norton key in my e mail, b ...
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Posted:
14-Oct-2017 | 6:20AM
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2
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Device names in My Account don't match actual names

When I logon to my Norton account, and view devices to which I have allocated licenses, the device names do not match the actual Windows 10 names. Devices have been renamed in Windows since the initial Norton install. Some of my license are assigned to de ...
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Posted:
15-Oct-2017 | 5:50AM
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Invalid Product Key with new purchase

New to norton and have downloaded norton to my pc, mobile phone and ipads and all devices are ok though the PC seems to not be protected as it states there is an exclamation mark over the pic and it states there is an 'issue found'! I click on t ...
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Posted:
14-Oct-2017 | 10:43PM
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1
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Norton Security Deluxe

Can't install Norton Security Deluxe on computer with Windows XP, Norton support hasn't been able to install either. They have run Power Eraser, Removal and Reinstall etc. Before you say it I only use the XP for Pictures and a Weather program, c ...
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Posted:
03-Mar-2017 | 6:31AM
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5
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Norton Security SAYS it can be installed on our iPhones

I submitted a pre-order for the new Norton Core router- the order allows us to use Norton Security as well.  Norton says that we can install Norton Security on up to 20 devices- it installed well on our Desktop, but it will not install on our iPhones!  Th ...
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Author:
Posted:
09-Jan-2017 | 12:05PM
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10
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BSOD during installation of Norton Security Premium @ Win7

I have purchased Norton Security Premium and am now trying to install it on a Win7 (home) machine. I follow the provided path: download "download manager app" as provided by norton webpage, then have that app do the rest for me (grant admin priv ...
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Posted:
07-Jan-2017 | 6:07AM
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6
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Add Norton Security to USB drive

I am running Norton Security (version 22.10.1.10) on Windows 10 Pro.   I have another desktop computer that got a virus before I just purchased my Norton Security.  Am I able to download the.exe file for Norton Security on to a USB drive and then load it ...
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Posted:
09-Oct-2017 | 11:55PM
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Background Idle Cleanup & Reinstalling NS

Hi I have two questions please.  The first requires a solution but the second is just for information. 1. I have been through all the settings in NS and deactivated all background idle scans. I believe I have exhausted my search for turning off all such c ...
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Posted:
04-Jan-2017 | 2:14AM
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5
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Did not want to register product for the current year

Hello, I had no idea I had automatic renewal on my subscription which I purchased last year. My subscription was automatically renewed for $80 even though I no longer require the protection. Am I able to cancel the subscription which was enabled on Septem ...
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Posted:
08-Oct-2017 | 2:36PM
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1
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Norton Security 22.11.0.41 Incompatible with Windows 7 Virtual XP mode Environment

I have discovered that after update to version 22.11.0.41 that Norton Security appears to be incompatible with the Windows 7 virtual Windows XP environment.  The 'Get Support' function attempts to fix an installation problem and fails.  The prom ...
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Posted:
07-Oct-2017 | 11:20PM
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Nommage des appareils

Bonjour Un des appareils que j'utilisais est tombé en panne et a été remplacé par un nouveau. Je me connecte aujourd'hui car j'ai besoin de télécharger Norton sur un nouvel appareil, et il me reste assez de licence pour. Mais je voulais au ...
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Posted:
30-Dec-2016 | 2:31AM
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3
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1