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mark-e

Activity Log
  • 30-Aug-2017 | 8:45AM Commented on Delete a backup set in the cloud of old computer
    In Windows Explorer I see a number of backup sets (on my own NAS) and one with the title "Docs to cloud from this computer on Secure Online Storage". However, when I try to open it, I get the revo...
  • 30-Aug-2017 | 7:38AM Created a new Forum Thread: Delete a backup set in the cloud of old computer
    In the Norton cloud area of backups I see several backup sets (DefaultSet), some from old computers no longer used. How can I delete these old sets, but keep the current set.
  • 27-Jul-2017 | 8:16AM Commented on Why are Sonar exclusions removed automatically?
    The answer that I received from the Norton Support is that the exclusion list is only a temporary measure and with a new update will be removed again. The only real solution is for the developer t...
  • 27-Jul-2017 | 7:07AM Commented on Why are Sonar exclusions removed automatically?
    I excluded the file in Real Time Exclusions ("The following items are ignored by Auto-Protect, SONAR and Download Intelligence") and applied. Nothing else. The olb program has not been updated an...
  • 27-Jul-2017 | 5:47AM Commented on Why are Sonar exclusions removed automatically?
    Immediately after installation over a month ago I opened the program and after a few seconds it closed and disappeared. I looked at the Norton history log, specifically the option "Resolved securi...
  • 27-Jul-2017 | 5:15AM Commented on Why are Sonar exclusions removed automatically?
    I don't wish to sound rude, but this is not really an answer to my question. I know I can restore an item (and did so). I know I can add it to an exclusion list (and did so). My question is why my...
  • 27-Jul-2017 | 1:35AM Created a new Forum Thread: Why are Sonar exclusions removed automatically?
    Using Windows 10 (1703) and Norton Security (22.10.0.85). When installing a new version of a product (olb.exe) it was removed after opening the program by the Norton Security Sonar protection. As...
  • 06-May-2017 | 3:28AM Created a new Forum Thread: Regularly same malware
    Without visiting a website or any other specific activity, I get a message that Norton is processing a threat. It is Heur.AdvML.B. This happens fairly regularly. The file is then normally a temp f...
  • 12-Feb-2017 | 4:47AM Created a new Forum Thread: How to select what is backed up
    I am using Norton Security Premium with backup (22.8.1.14) on a Windows 10 system, but am struggling to determine what is backed up. In the list of sources I see "My documents", C drive and D dr...
  • 26-Sep-2016 | 7:51AM Commented on Incompatible software - how to fix?
    I had already changed the firewall rules (based on above comments). However, I now found that the program always works with Google Chrome, and in Firefox shows these problems. So I now know it is ...