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Kudos0

Detection criteria / faulty file flagging

al corriente: 16-Feb-2021 | 6:15PM · 6 Respuestas · · Translation:

Performing scans I took the liberty to run a "folder scan" on my Dell daily laptop. I selected my downloads folder where a vatiety of things are stored. They include some specific drivers, tools and utilities as well as ISO files for Linux and Microsoft office installation archives. The results are in the first screenshot. 

An older Nvidia graphics driver that I have saved for computer work has been flagged. NPE within the N360 product doesn't flag this file. Another oddity is text files from within an archive of my Facebook profile data which I downloaded are also flagged. The red bordered box are my reasonings for saying these files are being falsely flagged. Community users and file age = poor reputation? We need a far more accurate data set for "Prevelence" than users within the Norton community. No user within the community would ever have access to nor use any of the files mentioned although the file TYPE may be the same on another user machine. 

SA

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions

Respuestas

Kudos0

Re: Detection criteria / faulty file flagging

al corriente: 17-Feb-2021 | 7:09AM · Enlace permanente

Unique files are more likely to get detected as possibly malicious.

We could use the logs to see why they were flagged.

Logs can be found here: 
C:\Users\<CURRENT USER>\AppData\Local\NPE\Logs

Thanx,

Jeff

Kudos0

Re: Detection criteria / faulty file flagging

al corriente: 17-Feb-2021 | 2:11PM · Enlace permanente

I will try to get those posted here ASAP!!

SA

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Detection criteria / faulty file flagging

al corriente: 19-Feb-2021 | 4:40PM · Edited: 19-Feb-2021 | 4:41PM · Enlace permanente

Logs all zipped!! My apologies for the tardiness, we got almost a new foot of snow. Keeping me busy. lol

SA

Archivo adjunto: 
Package icon NPE 6 BETA Folder Scan False Positves
MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Detection criteria / faulty file flagging

al corriente: 22-Feb-2021 | 11:12AM · Enlace permanente

Thank you. 

I had some shoveling to do last week as well.

Jeff

Kudos0

Re: Detection criteria / faulty file flagging

al corriente: 01-Mar-2021 | 6:10PM · Enlace permanente

Jeff. It appears the latest version update to 6.0.0.2079 corrected things. Ran smooth, no bogus files flagged. Well done sir!!

SA

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions
Kudos1 Estadisticas

Re: Detection criteria / faulty file flagging

al corriente: 03-Mar-2021 | 9:56AM · Enlace permanente

Excellent!

I'll take that as a small vote of confidence.

Jeff

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