Solved.
Kudos0

CHAT SESSION NEVER OPENS

al corriente: 08-Feb-2022 | 9:46AM · 3 Respuestas · · Translation:

i MISTAKINGLY SIGNED UP FOR THE nORTON aNTItRACKER AND WANT TO CANCEL JUST THAT NOT MY ENTIRE SUBSCRIPTION. i AM VERY HAPPY WITH nORTON BUT JUST NOT THIS 1 ITEM.

i CANNOT GET ANYONE IN A chat SESSION TO HELP!

help!!

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Labels: Norton AntiTrack

Respuestas

Solución aceptada
Kudos0

Re: CHAT SESSION NEVER OPENS

al corriente: 08-Feb-2022 | 9:54AM · Enlace permanente

Check your caps lock please.

Be sure you do not have an ad blocker turned on while on the Norton page you try to access the chat session from. Also be sure your VPN is turned off.

Kudos0

Re: CHAT SESSION NEVER OPENS

al corriente: 09-Feb-2022 | 9:25AM · Enlace permanente

That did it!

Your steps should be a "sticky" for all subscribers/customers know this.

Thanks

Kudos0

Re: CHAT SESSION NEVER OPENS

al corriente: 09-Feb-2022 | 9:59AM · Enlace permanente

You are welcome. Glad I could help.

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