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al corriente: 27-Abr-2022 | 5:04PM · Edited: 27-Abr-2022 | 5:07PM · 4 Respuestas · Enlace permanente · Translation:
Hi! I cancelled my automatic yearly renewal subscription on 06/04/22. When can I get my refund of AUD$194.99? Thank you.
al corriente: 27-Abr-2022 | 5:21PM · Enlace permanente
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
al corriente: 01-Mayo-2022 | 6:48AM · Enlace permanente
The online Refund request is not working. It does not react to your clicks. Why is everything related to cancelation of subscription or refund is not working? Is it a Norton policy "never ever refund"?
al corriente: 01-Mayo-2022 | 7:16AM · Edited: 01-Mayo-2022 | 8:10AM · Enlace permanente
Leo1984:The online Refund request is not working. It does not react to your clicks. Why is everything related to cancelation of subscription or refund is not working? Is it a Norton policy "never ever refund"?
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.
https://support.norton.com/sp/en/us/home/current/autorenew
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Please Contact Norton Support regarding your subscription/refund.
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regarding Chat Support: Chat Now
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Chat Support -> Please review:
https://community.norton.com/en/comment/8522626#comment-8522626
Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".
regarding Phone Support: View local phone numbers
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al corriente: 01-Mayo-2022 | 8:16AM · Edited: 01-Mayo-2022 | 8:28AM · Enlace permanente
eduardo tadena:Hi! I cancelled my automatic yearly renewal subscription on 06/04/22. When can I get my refund of AUD$194.99? Thank you.
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Australia
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