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Kudos0

WIN 11, 1660ti 6gb, 23.55 mh/s. Miner only works if NCrypt binary is run as administrator from folder location. Will not engage through 360 UI

al corriente: 11-Mayo-2022 | 10:41AM · 5 Respuestas · · Translation:

If the title did not explain the issue thoroughly:

  N360 & Windows 11 Pro. both current, i7-9750h, CAT-6E 900mbit, 32gb 2666 mhz, 1660ti w/6gb samsung vram, running 512.69 studio & typically 23.55 mh/s @ 69 watts & <67 Celsius (yes, repasted).  If this confuses you, stop reading now as you will only become more confused (or, you know, Google).

The UI in Norton 360 is typically where I access the Miner.  At some point in April, the miner's status became "less than stable" and began a "waiting for idle -> miner restarting" loop. 

Turing off the miner in 360 UI and running the NCrypt executable as an administrator (c:\program files\norton security\nortondata\22.19.9.63\crypto\NCrypt(dot)exe) effectively mines ETH, with ETH balance and market values updating correctly in 360 UI as well as in Norton Account Wallet online.  Hashrate does not update in either, online wallet states "Idle."  Balances do correctly increase and update.

My question & issue concerns the N360 UI. 

Is there a solution that can restore the function of the miner to the N360 UI vs. having to run the executable? 

Labels: Ethereum, GPU, Hashrate, Mining, Miner

Respuestas

Kudos0

Re: WIN 11, 1660ti 6gb, 23.55 mh/s. Miner only works if NCrypt binary is run as administrator from folder location. Will not engage through 360 UI

al corriente: 11-Mayo-2022 | 11:02AM · Enlace permanente

Thank you for reporting the issue. We will be investigating the problem and will reach out to you if we need any additional information. 

Kudos0

Re: WIN 11, 1660ti 6gb, 23.55 mh/s. Miner only works if NCrypt binary is run as administrator from folder location. Will not engage through 360 UI

al corriente: 24-Mayo-2022 | 5:54PM · Enlace permanente

Hoping for a solution 13 days later.  Is this being worked on?

Kudos0

Re: WIN 11, 1660ti 6gb, 23.55 mh/s. Miner only works if NCrypt binary is run as administrator from folder location. Will not engage through 360 UI

al corriente: 24-Mayo-2022 | 6:19PM · Enlace permanente

Hi, This is being actively looked into by the the team. We will reach out to you soon with next steps.
Kudos0

Re: WIN 11, 1660ti 6gb, 23.55 mh/s. Miner only works if NCrypt binary is run as administrator from folder location. Will not engage through 360 UI

al corriente: 04-Jun-2022 | 2:27PM · Enlace permanente

Any updates? Seems like a Lot of people are having same issue, Where Dashboard, is not syncing correctly.
Kudos0

Re: WIN 11, 1660ti 6gb, 23.55 mh/s. Miner only works if NCrypt binary is run as administrator from folder location. Will not engage through 360 UI

al corriente: 07-Jun-2022 | 5:49AM · Enlace permanente

Based on our telemetry there are not a "lot of people" having this issue. It's an edge case where the idle detection when running from the Norton 360 UI causes the miner to restart. In many cases, we can isolate that down to the application that may be using some of the GPU which causes it, in others we can not. We are now modifying the logic to allow this to work properly in more scenarios.

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