How to tell which device is which?

Identify devices that are currently protected by Norton

When you sign in to your account, you can find how many devices are currently protected. If you want to move your Norton protection from one of your devices, you first need to identify it from the list.

On Windows devices, on the main product window, click Help, and under General Information, click About. You can find the device name displayed there.

https://support.norton.com/sp/en/us/home/current/solutions/v117748337 

Confirm Remote Management is On + Restart (not Shut down) machine.

Try turning off other devices -> check Online Offline status (status may take time to change)

https://my.norton.com/extspa/devices/list

The responses here focus on showing the total list of devices, and how to remove a device.  But how do you know what actual, physical device maps to the names like DESKTOP-ABC123D4 that Norton makes up at install time?

I think you have to just ask each 'living' system what its device name (in Norton) is.  Once you've done that for all living systems, the licenses for the other should be available to reassign.

To find out the current device name (and eliminate it from any 'dead' devices that might have Norton allocated to them):

1. Go to the Classic interface for Norton on Windows (not MyNorton).  This is very important, and the online docs omit this step.
2. As the online help says: Click on Help, and then About, and the popup tells you the current device name.
3. If it's still DESKTOP-????? or a similar junk name, go to the Dashboard at Norton.com under your account, click on Review Devices under Device Security.  This shows a grid of tiles, one for each licensed system.  Find the current system name, and click on the 3 dots, lower right.  This gives a popup with Rename Device - and give it a normal name, to preserve your sanity the next time you try to figure out which systems are which.

More detail on my own experience.

Thanks @bjm_

bjm_:
FWIW ~ my Norton About -> Device Name matches my System Name.

That is definitely how it should be, that's for sure.  Over 10+ years and maybe 15 installs, I've never  had Norton pick up my machine name.  Ever.  I sure wish that it had been so.

I'm glad it works for you.  For me, my Windows system names are things like 'HPENVY' or 'XPS' - i.e. typically just the make and/or model, and possibly a user name blended in.  Norton has never picked these up on install.

I'm intrigued by the second name you mention - DESKTOP-EU129HB   To me, that really reads like a Norton-generated name (if it's not, apologies -  maybe that's just a style that works for you.)  And then, it's your system name too.  You picked a system name that matched Norton's generated naming convention? Or (heaven forbid) Norton pushed its device name out to the Windows level? (surely not...)

(super clear & well annotated/illustrated post, btw.  Thanks for taking the time to do that.)

btw ~ Speccy reports Computer Name > DESKTOP-EU129HB

Thanks for doing that test!  That is really  interesting.

I wonder what the magic switch in Norton is, that makes it pick up the system name in some cases (e.g. your test) and not in others.  If anyone has a clue, I'd be interested to hear.

I've see recommendations here to have 'remote management' turned on in Norton, which I do - but still no luck.  (And the description of Remote Management doesn't suggest any link to how Norton names devices, so I probably have the wrong end of the stick in even trying that.)